Director Inside Sales - Cortex Cloud jobs at Palo Alto in United States, Plano

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year

• Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates

• New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests

• Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs

• Develop tools for TAC – For better visibility and troubleshooting

• Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security

Your Experience

• Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)

• Experience as an Enablement Engineer or an Escalations Engineer is a plus

• Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).

• Excellent written and verbal communication skills

• Scripting skills (JS/Python/Powershell)

• Strong proficiency in both Linux and Windows operating systems

• Kubernetes implementation and troubleshooting experience is required

• Experience training internal technical teams is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Your Impact

Team and Individual Impact:

• Work with channel partners, distributors, and sales teams to provide quotes for maintenance and subscriptions renewals prior to contract expiration dates

• Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies

• Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with the cross functional teams to resolve

• Develop KPIs to measure the success of the business, including reporting to understand quote volumes, effectiveness of distribution quoting, etc.

• Maintain thorough and accurate installed customer base and service contract information in SAP and other applications

• Clearly understand all product offering, subscription, and renewal licensing models

• Maintain detailed notes, quotes, and relevant information on each renewal account within Salesforce.com

• Handle and manage internal credits and assets requests

• Proactively provide channel partners with upcoming renewal reports

• Serve as an escalation point to the team and distributors on issues, including those that involve delays on providing timely quotes and system issues

• Closely collaborate with our distributors, channel partners, IT and other stakeholders to proactively communicate and drive renewal quoting changes, pricing, and enablement

• Provide territory coverage support as needed for vacancies, leave of absences, etc.

• Drive and execute follow up communications with our distributors and sales teams on long tail renewals to increase on time renewal rates

Your Experience

• Related experience in renewals management, quoting, or related sales roles

• Change advocate who works well in a fast-paced, deadline driven environment

• High attention to detail and proven organization and administration skills

• Experience using SalesForce.com

• Excellent verbal and written communication skills

• 3-5 years of experience leading, coaching and developing people

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98000 - $158,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Sr. IT Software Engineer at Palo Alto Networks, you'll be joining a team committed to shaping the future of cybersecurity. This role focuses on design, backend development, database management, and leveraging AI to build innovative solutions. You will be instrumental in designing and building autonomous AI agentic solutions that proactively plan and execute multi-step tasks using various tools and APIs, while contributing to the overall mission of protecting our digital way of life.

Your Impact

• Database Management: Design, query, optimize, and manage NoSQL Databases (e.g., MongoDB, Cassandra) and MySQL/MSSQL, including schema design, performance tuning, replication, sharing, and backup strategies.

• Backend Development: Develop scalable, maintainable, and high-performance microservices using Python/ Java and Spring Boot, focusing on object-oriented design, RESTful API development, database integration, and security frameworks. Familiarity with Maven, Gradle, and testing frameworks like JUnit is essential for JAVA development.

• AI Experience: Design and build autonomous AI agentic solutions, with hands-on experience in LLM architecture, including fine-tuning, prompt engineering, and Retrieval-Augmented Generation (RAG). Develop agentic workflows (A2A) that leverage LLM reasoning for independent decision-making and complex goal achievement.

• Cloud Platforms: Utilize Google Cloud Platform (GCP) services such as Compute Engine, Cloud Storage, Cloud Functions, and Cloud Pub/Sub, with experience deploying, managing, and scaling applications on GKE (Google Kubernetes Engine).

• DevOps & CI/CD: Apply familiarity with CI/CD pipelines, preferably using GCP tools like Harness or Jenkins, and experience with Git, version control systems, and automated testing frameworks.

Your Experience

• UG/PG degree in Computer Science, Engineering, or a related field or military experience required.

• 5+ years of overall experience with 2+ years hands-on experience in designing and building autonomous AI agentic solutions, including LLM architecture, fine-tuning, prompt engineering, and RAG.

• Strong experience in Java programming and Spring Boot for building scalable microservices.

• Proficiency in NoSQL Databases (MongoDB, Cassandra) and MySQL/MSSQL, including schema design, querying, and performance tuning.

• Extensive experience with Google Cloud Platform (GCP) services and GKE.

• Familiarity with CI/CD pipelines using tools like Harness or Jenkins, and experience with Git and automated testing.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SLED Inside Territory Sales Rep, we are seeking a sales professional to manage and drive sales in a set of accounts that you will work in conjunction with the overall Territory SLED account plan. You will play a key role in expanding the customer base as well as creating new campaigns in order to drive revenue within the accounts. You will be expected to achieve sales quota on a monthly and quarterly basis by building strategic campaigns & utilizing the Palo Alto Networks Next Generation Security Platform.

Your Impact

• Grow sales in the SLED market
• Build and maintain a constant/future revenue pipeline
• Present regular/accurate forecasting for review
• Hunt for and sell to new clients by identifying cross-selling and up-selling opportunities
• Independently run sales campaigns, product demos, and POCs
• Analyze need, present value, negotiate and close deals with IT influencers and senior decision makers within a territory
• Build, maintain, and execute Account plans and strategies
• Establish and maintain effective relationships with channel partners
• Team and collaborate effectively with other Inside Territory Sales Specialists
• Build relationships with channel and integration partners
• Keep up to date knowledge of the industry as well as the competitive position of the company

Your Experience

• Preferred candidates with 3+ years sales experience in the IT industry - awareness of Cybersecurity and SASE technology is preferred
• Proven track record of exceeding sales quotas and targets
• Able to exercise judgment within defined procedures and practices to determine appropriate action
• Demonstrated ability to work well in a highly interactive environment
• Achievement-oriented and passionate about their work
• Interacts effectively with others
• Demonstrates a professional phone manner and conduct
• Maintains focus on daily schedule and objectives and effectively set priorities

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $124000/YR - $170500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

, you will design, deploy, and integrate Palo Alto Networks solutions across public and private cloud environments. Acting as a Subject Matter Expert (SME) for our virtualized and GenAI-related security technologies, you’ll engage directly with customer stakeholders—both onsite and remotely—to drive secure, scalable implementations.

You'll be responsible for:

• Lead the design and integration of Palo Alto Networks security solutions in cloud and virtualized environments
• Enable customer adoption of secure, automated architectures—including GenAI-powered workloads and agentic applications
• Automate deployments using infrastructure-as-code and scripting best practices
• Collaborate with customer stakeholders and internal teams (Consulting Engineers, TAC, Security Architects) to deliver scalable, high-performance solutions
• Demonstrate the value, reliability, and robustness of deployed solutions
• Provide operational handoff and enablement for customer security and DevOps teams
• Document solution designs, reusable templates, and technical artifacts
• Troubleshoot complex challenges across cloud, virtualization, and AI-integrated environments
• Own deliverables independently or while leading small delivery teams

Required Qualifications:

• Education: Bachelor's degree in Computer Science, MIS, business, or equivalent education/experience
• Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts clearly
• Cloud Platforms: Minimum of 3 years of experience with Public Cloud Platforms Architecture and Deployment (AWS, Azure, GCP)
• GenAI/LLMs: Experience with Large Language Models (LLMs) and agentic applications architectures, along with an understanding of the evolving security landscape for AI Applications.
• Virtualization: Architecture and delivery experience with Enterprise and/or Service Provider customers utilizing virtualization environments such as OpenStack, NSX, and Kubernetes
• Security Solutions: Minimum of 2 years of experience building and integrating security solutions in large enterprise environments
• Networking: Strong understanding of Internet protocols and applications.
• Multitasking: Proven ability to effectively manage multiple tasks simultaneously in a fast-paced environment
• Scripting: Experience in Python, Ansible, or Terraform
• Project Leadership: Demonstrated project leadership skills
• Cloud Certification: Associate-level cloud certification in AWS, Azure, or GCP.
• Travel up to 15–20% for onsite engagements as required
• Nice to Haves:
  • AWS Certified Solution Architect Professional
  • AWS Advanced Certified Networking Specialty
  • MCSE Cloud Platforms

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000/YR - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your career

As a sell-through focused Solutions Consultant Engineer, you’ll support the full pre/post-sales lifecycle for sales engagements into a set of Federal Systems Integrator (FSI) accounts.You will provide technical leadership, expertise and guidance for your FSIs customers’ security transformation journey. You will play a key role in defining technical solutions that secure key business imperatives and ensure value realization of the FSIs and their customers investment with Palo Alto Networks. You will evangelize our industry leadership in on-prem, cloud, and security operations services and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks’ Next-Generation Security.

Your Impact

​​Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Establishing yourself as a trusted advisor with FSIs, Government agencies, technical leaders, and ecosystem partners working with your Account Executive and the field account teams
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops

• Solution Development & Proposal Response:

• Analyze Request for Information/Quote/Proposal (RFI/RFQ/RFP) requirements and develop responsive solutions – around Cybersecurity to provide customers with secure by design and secure by default solutions – that encompass our platforms and resolve Government customer pain points
• Support on-site or remote proposal pursuits for cybersecurity related opportunities within the Federal Civilian Market , the Department of Defense, and the Intelligence Community through customer meetings, solution discussions, proposal contributions and engaging with internal sales and business leaders to identify opportunities for growth
• Create compelling and compliant by solutions that focus on customer outcomes driven by the features and strengths of PANW platforms
• Conduct market research to identify existing and future solutions that may impact or enhance PAWN’s platforms and use the information to create strategic partnerships, marketing content, integrated security stacks for demos, and training & awareness campaigns
• Travel to Federally focused conferences & events, FSI-related events, Federal Government industry days, and other OEM and channel partner public sector events
• Collaborate with Marketing, Capture/Business Development, Channel Partners, Legal, and other internal teams to establish differentiated Go-To-Market technical strategies and solutions focused on FSIs core capabilities
• Create technical account plans/customer success plans that detail an 12-24 month technology consumption roadmap
• Own all technical motions and health of your FSI accounts across the full customer lifecycle to include working closely with your Field account team counterparts
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Provide product demonstrations and Best Practice Assessments to customers and prospects
• Ensure ongoing customer happiness, support, and adoption
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
• Understand and effectively differentiate against our top competitors

Your Experience

• 6+ years of experience as a successful pre/post-sales solutions consultant, systems engineer, solutions architect or equivalent experience selling through or with FSIs
• Experience using NIST Special Publication (SP) 800-53, NIST SP 800-171, and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)/Security Reference Guides (SRGs) to install, configure and administer routers/switches, network security devices, storage appliances, UNIX/Linux and Windows-based systems, or cloud infrastructure
• Prior experience selling cybersecurity products, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies, SOAR, Endpoint Security, or Governance, Risk, and Compliance suites
• Working knowledge and proven experience developing, architecting and writing solutions for winning RFPs using the Shipley’s Business Development process or equivalent and demonstrating proposed solutions within lab and/or customer environments
• Security Clearance: Active TS clearance highly desired
• Certifications: Active industry certifications from SANS, ISC2, ISACA, Cisco, AWS, Microsoft, PANW, DoDD 8570 IAT/IAM Level I,II, or III, DoD 8140 or other OEM certifications

Knowledge & Skills

• Consultative Selling:

  • Deep understanding of customers’ needs by doing research to develop insights into their needs and desires

  • Take consistent action to grow new skills and depth/breadth of knowledge related to the role

  • Ability to take a holistic approach to problem solving by understanding the bigger picture, connecting the dots, and considering complex interrelationships

  • Ability to analyze and synthesize requirements to demonstrate understanding to convincingly present our security platforms to technical and non-technical audiences

• SC Execution:

  • Experience that emphasizes hybrid architectures and networking across L2-L4 Networks (L2 switching architectures including Spanning Tree, IP routing that includes OSPF and BGP, and L4 Load balancing) and CSP ingress/egress points

  • Strong understanding of network security concepts, technologies and architecture include SASE, firewalls (i.e., harvard and virtual), proxy, IPS/IDS, sandboxing, URL filtering, DNS security and device security

  • Good understanding of Cloud Service Providers (AWS, GCP, and Azure) and Public Cloud concepts, technologies, and architectures, including the value of the Public Cloud, the Public Cloud shared responsibility model, Public Cloud security best practices, core Public Cloud services, including compute, network, and databases.

  • Awareness of preventative techniques, processes, and technologies used to protect the integrity of an organization's security architecture and safeguard its data against attack, damage, or unauthorized access

• Foundational Behavior

  • Adapts quickly and effectively when the situation requires new or different approaches

  • Willingly works with others towards common goals, understands the responsibilities, activities, and ways to foster relationships

  • Self-starter with mature and effective time-management skills

  • Maintains a forward-thinking approach despite setbacks or troubling circumstances

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $313500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SLED Inside Territory Sales Rep, we are seeking a sales professional to manage and drive sales in a set of accounts that you will work in conjunction with the overall Territory SLED account plan. You will play a key role in expanding the customer base as well as creating new campaigns in order to drive revenue within the accounts. You will be expected to achieve sales quota on a monthly and quarterly basis by building strategic campaigns & utilizing the Palo Alto Networks Next Generation Security Platform.

Your Impact

• Grow sales in the SLED market
• Build and maintain a constant/future revenue pipeline
• Present regular/accurate forecasting for review
• Hunt for and sell to new clients by identifying cross-selling and up-selling opportunities
• Independently run sales campaigns, product demos, and POCs
• Analyze need, present value, negotiate and close deals with IT influencers and senior decision makers within a territory
• Build, maintain, and execute Account plans and strategies
• Establish and maintain effective relationships with channel partners
• Team and collaborate effectively with other Inside Territory Sales Specialists
• Build relationships with channel and integration partners
• Keep up to date knowledge of the industry as well as the competitive position of the company

Your Experience

• Preferred candidates with 3+ years sales experience in the IT industry - awareness of Cybersecurity and SASE technology is preferred
• Proven track record of exceeding sales quotas and targets
• Able to exercise judgment within defined procedures and practices to determine appropriate action
• Demonstrated ability to work well in a highly interactive environment
• Achievement-oriented and passionate about their work
• Interacts effectively with others
• Demonstrates a professional phone manner and conduct
• Maintains focus on daily schedule and objectives and effectively set priorities

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $124000/YR - $170500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.