Customer Success Engineer Access jobs at Palo Alto in United States, Plano
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Plano
18 jobs found
06.05.2025
PA
Palo Alto Sr Technical Product Engineer Cortex-Cloud United States, Texas, Plano
Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions. Lead complex, cross-functional projects that shape the product roadmap and...
Product ExpertiseCapture customer’s business and risk requirements, translating them into technical requirementsKnowledge of network security products and solutionsWork with Product and Engineering teams to ensure customers and partners get the...
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
Product ExpertiseCapture customer’s business and risk requirements, translating them into technical requirementsKnowledge of network security products and solutionsWork with Product and Engineering teams to ensure customers and partners get the...
Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical...
Provide technical services around Prisma Cloud technologies, including troubleshooting and best practices observations for Kubernetes (K8s), Docker, and cloud platforms (AWS, GCP, Azure). Manage support cases to ensure issues are...
Discover and create proof of concepts for new security vulnerabilities related to AI Models, AI Infrastructure, and data usage. Design practical product level mitigations to prevent new and novel attacks...
Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions. Lead complex, cross-functional projects that shape the product roadmap and...
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