Cortex Cloud District Sales Manager jobs at Palo Alto in United States, Plano

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year

• Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates

• New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests

• Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs

• Develop tools for TAC – For better visibility and troubleshooting

• Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security

Your Experience

• Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)

• Experience as an Enablement Engineer or an Escalations Engineer is a plus

• Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).

• Excellent written and verbal communication skills

• Scripting skills (JS/Python/Powershell)

• Strong proficiency in both Linux and Windows operating systems

• Kubernetes implementation and troubleshooting experience is required

• Experience training internal technical teams is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Your Impact

Team and Individual Impact:

• Work with channel partners, distributors, and sales teams to provide quotes for maintenance and subscriptions renewals prior to contract expiration dates

• Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies

• Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with the cross functional teams to resolve

• Develop KPIs to measure the success of the business, including reporting to understand quote volumes, effectiveness of distribution quoting, etc.

• Maintain thorough and accurate installed customer base and service contract information in SAP and other applications

• Clearly understand all product offering, subscription, and renewal licensing models

• Maintain detailed notes, quotes, and relevant information on each renewal account within Salesforce.com

• Handle and manage internal credits and assets requests

• Proactively provide channel partners with upcoming renewal reports

• Serve as an escalation point to the team and distributors on issues, including those that involve delays on providing timely quotes and system issues

• Closely collaborate with our distributors, channel partners, IT and other stakeholders to proactively communicate and drive renewal quoting changes, pricing, and enablement

• Provide territory coverage support as needed for vacancies, leave of absences, etc.

• Drive and execute follow up communications with our distributors and sales teams on long tail renewals to increase on time renewal rates

Your Experience

• Related experience in renewals management, quoting, or related sales roles

• Change advocate who works well in a fast-paced, deadline driven environment

• High attention to detail and proven organization and administration skills

• Experience using SalesForce.com

• Excellent verbal and written communication skills

• 3-5 years of experience leading, coaching and developing people

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98000 - $158,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• You will serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement .
• Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring revenue accuracy .
• Your leadership will drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction .
• Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources (e.g., regional and global delivery teams) to achieve optimal efficiency .
• Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity.
• A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio and support teams where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.
• Focus on the efficient delivery of standardized professional service offerings, focusing on accelerating the customer's time-to-value (TTV) and enforcing high-quality , standardized service delivery methodologies across all engagements.

Your Experience

• 7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures, specifically SASE .

• 5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff, with teams of 10+ technical resources.

• Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition .

• Strong foundational understanding of Internet security concepts and products, with a deep demonstrated knowledge of SASE architecture and its components .

• Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog health, and optimizing project closure rates.

• Skilled in key business systems, including:

  • Experience with Professional Services Automation tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.

  • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.

  • Experience with Business Intelligence tools (e.g., Tableau) for reporting on key operational metrics.

• Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.

• Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.

• Bachelor’s Degree or equivalent military experience.

• Relevant industry certifications such as CISSP and/or PMP are highly desirable.

• Ability to travel up to 25% domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $178000 - $245500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Sr. IT Software Engineer at Palo Alto Networks, you'll be joining a team committed to shaping the future of cybersecurity. This role focuses on design, backend development, database management, and leveraging AI to build innovative solutions. You will be instrumental in designing and building autonomous AI agentic solutions that proactively plan and execute multi-step tasks using various tools and APIs, while contributing to the overall mission of protecting our digital way of life.

Your Impact

• Database Management: Design, query, optimize, and manage NoSQL Databases (e.g., MongoDB, Cassandra) and MySQL/MSSQL, including schema design, performance tuning, replication, sharing, and backup strategies.

• Backend Development: Develop scalable, maintainable, and high-performance microservices using Python/ Java and Spring Boot, focusing on object-oriented design, RESTful API development, database integration, and security frameworks. Familiarity with Maven, Gradle, and testing frameworks like JUnit is essential for JAVA development.

• AI Experience: Design and build autonomous AI agentic solutions, with hands-on experience in LLM architecture, including fine-tuning, prompt engineering, and Retrieval-Augmented Generation (RAG). Develop agentic workflows (A2A) that leverage LLM reasoning for independent decision-making and complex goal achievement.

• Cloud Platforms: Utilize Google Cloud Platform (GCP) services such as Compute Engine, Cloud Storage, Cloud Functions, and Cloud Pub/Sub, with experience deploying, managing, and scaling applications on GKE (Google Kubernetes Engine).

• DevOps & CI/CD: Apply familiarity with CI/CD pipelines, preferably using GCP tools like Harness or Jenkins, and experience with Git, version control systems, and automated testing frameworks.

Your Experience

• UG/PG degree in Computer Science, Engineering, or a related field or military experience required.

• 5+ years of overall experience with 2+ years hands-on experience in designing and building autonomous AI agentic solutions, including LLM architecture, fine-tuning, prompt engineering, and RAG.

• Strong experience in Java programming and Spring Boot for building scalable microservices.

• Proficiency in NoSQL Databases (MongoDB, Cassandra) and MySQL/MSSQL, including schema design, querying, and performance tuning.

• Extensive experience with Google Cloud Platform (GCP) services and GKE.

• Familiarity with CI/CD pipelines using tools like Harness or Jenkins, and experience with Git and automated testing.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.

Your Impact

• Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.

• Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.

• Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.

• Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.

• Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.

• Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.

• Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.

• Build strong partner relationships focused on aligned goals and shared customer success.

• Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.

• Contribute to the strategic alignment of Professional Services offerings.

• Lead team operations including hiring, career development, mentorship, and training.

Your Experience

• 5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.

• Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, understandable terms for both technical and non-technical stakeholders.

• Demonstrated success in end-to-end project lifecycle management , from pre-sales engagement and SOW creation through project execution and closeout.

• Strong track record of cross-functional collaboration , partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.

• Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.

• Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.

• Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.

• Willingness to travel up to 10% for customer engagements and internal business meetings.

• Bachelor’s degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a SLED Inside Territory Sales Rep, we are seeking a sales professional to manage and drive sales in a set of accounts that you will work in conjunction with the overall Territory SLED account plan. You will play a key role in expanding the customer base as well as creating new campaigns in order to drive revenue within the accounts. You will be expected to achieve sales quota on a monthly and quarterly basis by building strategic campaigns & utilizing the Palo Alto Networks Next Generation Security Platform.

Your Impact

• Grow sales in the SLED market
• Build and maintain a constant/future revenue pipeline
• Present regular/accurate forecasting for review
• Hunt for and sell to new clients by identifying cross-selling and up-selling opportunities
• Independently run sales campaigns, product demos, and POCs
• Analyze need, present value, negotiate and close deals with IT influencers and senior decision makers within a territory
• Build, maintain, and execute Account plans and strategies
• Establish and maintain effective relationships with channel partners
• Team and collaborate effectively with other Inside Territory Sales Specialists
• Build relationships with channel and integration partners
• Keep up to date knowledge of the industry as well as the competitive position of the company

Your Experience

• Preferred candidates with 3+ years sales experience in the IT industry - awareness of Cybersecurity and SASE technology is preferred
• Proven track record of exceeding sales quotas and targets
• Able to exercise judgment within defined procedures and practices to determine appropriate action
• Demonstrated ability to work well in a highly interactive environment
• Achievement-oriented and passionate about their work
• Interacts effectively with others
• Demonstrates a professional phone manner and conduct
• Maintains focus on daily schedule and objectives and effectively set priorities

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $124000/YR - $170500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

, you will design, deploy, and integrate Palo Alto Networks solutions across public and private cloud environments. Acting as a Subject Matter Expert (SME) for our virtualized and GenAI-related security technologies, you’ll engage directly with customer stakeholders—both onsite and remotely—to drive secure, scalable implementations.

You'll be responsible for:

• Lead the design and integration of Palo Alto Networks security solutions in cloud and virtualized environments
• Enable customer adoption of secure, automated architectures—including GenAI-powered workloads and agentic applications
• Automate deployments using infrastructure-as-code and scripting best practices
• Collaborate with customer stakeholders and internal teams (Consulting Engineers, TAC, Security Architects) to deliver scalable, high-performance solutions
• Demonstrate the value, reliability, and robustness of deployed solutions
• Provide operational handoff and enablement for customer security and DevOps teams
• Document solution designs, reusable templates, and technical artifacts
• Troubleshoot complex challenges across cloud, virtualization, and AI-integrated environments
• Own deliverables independently or while leading small delivery teams

Required Qualifications:

• Education: Bachelor's degree in Computer Science, MIS, business, or equivalent education/experience
• Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts clearly
• Cloud Platforms: Minimum of 3 years of experience with Public Cloud Platforms Architecture and Deployment (AWS, Azure, GCP)
• GenAI/LLMs: Experience with Large Language Models (LLMs) and agentic applications architectures, along with an understanding of the evolving security landscape for AI Applications.
• Virtualization: Architecture and delivery experience with Enterprise and/or Service Provider customers utilizing virtualization environments such as OpenStack, NSX, and Kubernetes
• Security Solutions: Minimum of 2 years of experience building and integrating security solutions in large enterprise environments
• Networking: Strong understanding of Internet protocols and applications.
• Multitasking: Proven ability to effectively manage multiple tasks simultaneously in a fast-paced environment
• Scripting: Experience in Python, Ansible, or Terraform
• Project Leadership: Demonstrated project leadership skills
• Cloud Certification: Associate-level cloud certification in AWS, Azure, or GCP.
• Travel up to 15–20% for onsite engagements as required
• Nice to Haves:
  • AWS Certified Solution Architect Professional
  • AWS Advanced Certified Networking Specialty
  • MCSE Cloud Platforms

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000/YR - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.