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United States
State
Plano
42 jobs found
12.05.2025
PA
Palo Alto Sr Customer Success Architect United States, Texas, Plano
Time to value - Provide guidance and assistance to the team to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the customer lifecycle to ensure...
Technical Engagement - Build trust as a technical advisor for potential clients, understanding their needs, and effectively communicating how our solutions meet those needs. Sales Support - Oversee critical phases...
Account ManagementAccount ownership and relationship management for Palo Alto Networks’ largest customersPrimary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support.Engage across...
Lead all aspects of site operations & initiatives for the region, and deliver high-quality workplace experiences for employees and guests. Manage IFM partner & vendor teams while collaborating cross-functionally to...
Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions. Lead complex, cross-functional projects that shape the product roadmap and...
Product ExpertiseCapture customer’s business and risk requirements, translating them into technical requirementsKnowledge of network security products and solutionsWork with Product and Engineering teams to ensure customers and partners get the...
Respond to user-reported issues in adherence to established Service Level Agreements. Triage customer reported issues and respond to them via ticketing system, phone or remote sessions. Perform advanced troubleshooting at...
Time to value - Provide guidance and assistance to the team to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the customer lifecycle to ensure...
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