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United States
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Plano
14 jobs found
22.06.2024
PA
Palo Alto Sr Technical Support Engineer - Focused Services Prisma Acce... United States, Texas, Plano
Provide White Glove Technical Support to top-tier customers. Provide tailored troubleshooting, configuration guidance, and best practices. Manage support cases to ensure issues are recorded, tracked, and resolved with timely follow-ups...
Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also...
This role must sit in the Dallas area and will be in office 3 days a week. Manage all renewals and identify upsell opportunities in an assigned territory. Maintain a...
Account ManagementAccount ownership and relationship management for Palo Alto Networks’ largest customersPrimary services point of contact for the services life-cycle from contract award, customer deployment, adoption, consumption and support.Engage across...
Technical Engagement - Build trust as a technical advisor for potential clients, understanding their needs, and effectively communicating how our solutions meet those needs. Sales Support - Oversee critical phases...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
Provide technical services around Prisma Cloud technologies, troubleshooting and best practices observations to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a...
Provide White Glove Technical Support to top-tier customers. Provide tailored troubleshooting, configuration guidance, and best practices. Manage support cases to ensure issues are recorded, tracked, and resolved with timely follow-ups...
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