Sr Manager Strategic Segment Sales Operations jobs at Palo Alto in United States, New York

* This role can be based in either our Santa Clara, CA or New York City office with a hybrid schedule of at least 3 days/week in office.*

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Act as key business partner & Chief of Staff to the President of Strategic Accounts and regional sales management team; establish, maintain, refine the rhythm of business

• Drive forecasting, deal structuring and participate in a month-end and quarter-end close process

  • Set up cadences for inspection of quarterly targets and forecasts

  • Optimize forecast accuracy by driving discipline with pipeline hygiene and forecast management

  • Facilitate tracking of outstanding purchase orders, ensuring order compliance, bookings reports, etc

  • Manage compliance of the non-standard transactions process; track quarterly metrics on average discounts, non-standard exceptions and recommend actions to improve these metrics

• Drive sales planning, account strategy & quarterly business review meetings with the sales management team

  • Run data analytics and partner with finance/market intelligence teams to assess TAM, product propensity to buy and optimize territory coverage

  • Work closely with sales management on GTM segmentation and coverage strategy implementation

  • Own and drive annual planning exercise for Strategic accounts - quota setting, territory & organization design

  • Partner with sales leadership to drive account & opportunity planning motion

• Manage all aspects of operations, tools, dashboards and reporting

  • Review and identify areas for improvement leading to operational efficiency

  • Assist in driving field readiness for new sales hires and ongoing sales processes training; Coordinate activities and priorities of enablement functions to improve alignment to sales strategy

  • Set up and manage sales programs to drive pipe generation and growth in accounts

  • Manage sales compensation escalations with the Sales Compensation team

  • Work closely with Finance, Sales Compensation and Central Analytics teams to develop & maintain scorecards and dashboards that bring transparency into business performance and arms sales leadership with insights needed to drive their business

Your Experience

• 10+ years of experience in an enterprise subscription software sales strategy & operations role supporting large/strategic accounts

• Knowledge of SaaS / subscription based business models and associated KPIs (Retention & Renewal Rates, ARR, Expansion & Cross-Sell Rates, etc), sales processes and methodologies

• Proficiency with CRM & connected planning systems (e.g., Salesforce, Pigment, Anaplan)

• Attention to detail and ability to execute

• Strong business acumen and judgment, analytical and problem-solving skills, and ability to structure solutions to complex problems; Proficiency in Excel/Google Sheets, SQL & Tableau

• Strong communication & collaboration skills and the ability to effectively partner with all levels of management; Proficiency in PowerPoint/Google Slides

• Self-starter, highly motivated with insatiable curiosity to learn about and influence the business

• Works well within a matrixed environment, with ability to manage simultaneous projects, and tight deadlines

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $145,000 - $213,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Bangalore / Mumbai

Your Impact

• Working with Services Sales to articulate PANW unique perspective on GTM services, credentialing delivery competency, IP and expertise using success stories to meet customer needs

• Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios

• Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and value-based outcomes

• Collaborating with Services Sales to drive business growth for PANW Services in your aligned territory

Your Experience

• Proven track record in technical consulting, pre-sales and/or delivery experience, working within an IT or Cyber Security services organization

• Self-motivated and detail-oriented

• Strong written, verbal and presentation skills

• Demonstrated experience in discovery/scope definition workshops with cross-functional internal and customer resources to prepare current state/future state roadmaps and services proposals

• Highly proficient around network infrastructure based security appliances, including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, Secure Access Service Edge (SASE), Public Cloud environments including AWS, Azure and GCP, Cloud Native Application Protection Platform (CNAPP) securing applications from code to cloud

• Security Operations (SecOps) experience is desirable

• PANW Platform experience is desirable

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest growing team where experience meets cutting-edge solutions

• Build and cultivate strong customer relationships, driving business growth within the region.

• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.

• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.

• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers.

• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.

• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients.

• Travel domestically as needed to meet with customers and attend key business events.

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.

• Extensive platform selling experience in complex sales with multiple buying centers.

• Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred.

• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations

• Expertise in applying complex solution sales methodologies to drive results.

• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.

• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.

• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred

• Willingness to travel domestically as necessary to meet business needs.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

We're looking for a skilled Workday Solutions Engineer, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization.

Your Impact

• Workday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementation
• Workday Technical Enablement: Utilize Workday Extend to enable AI-integrated solutions with custom external tools and agentic platforms.
• AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiences
• Data & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insights
• Customer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutions
• People Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness

Your Experience

• 5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environment
• Demonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management
• Expertise in JavaScript, HTML, and CSS core technologies for front-end Workday Extend user interface design and the client-side logic; XML, XSLT, and Workday Studio skill to build third-party system connections, SOAP APIs, or other scripted interactions.
• Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or Excel
• Experience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plus
• Excellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholders
• A mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technology
• Strong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutions
• A results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environment
• Exceptional attention to detail with an unwavering commitment to data integrity and quality.
• Ability to produce clear, concise, and detailed technical requirements documentation

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000/YR - $172500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Build and launch profitable service offers for post-sales functions (Customer Support , Professional Services and Customer Success) to drive product adoption, customer success and value realization
• Create a business cases for designing & deploying AI post-sales solutions, developing our partner ecosystem and transforming our portfolio that includes assess business viability of services - market opportunity, competitive analysis, formulate pricing strategy
• Drive concept to launch of service offers, get leadership buy-in, lead and influence cross-functional stakeholders (Product, Engineering, IT, Sales, Operations, GTM, marketing, legal, etc) to drive new service introduction
• Perform service updates based on internal and external feedback
• Drive continuous improvements with data-oriented approach, defining and tracking success metrics
• Drive transformative change within the organization, wearing multiple hats (strategy development, product & program management, execution) to do what it takes to “move the needle”
• Marketing support and sales enablement: partner with product marketing to develop customer facing and internal collaterals. Support sales enablement by communicating the value proposition of your services
• Work with product teams to understand product roadmap and offer impacts from product releases and drive service offer updates accordingly

Your Experience

• 5-8 years of product management experience in support services, professional services, customer success or software.

• Strong communication skills suited for written or verbal presentations at different levels of the organization; influence people around a vision with both local and remote teams

• Proven relationship-building and influential leadership skills

• A proactive self-starter who excels in fast-paced, high-growth environments

• Deep knowledge of customer needs, competition, and market trends

• Ability to create service offer strategy and plan based market analysis and customer needs •

• Ability to plan, organize, mediate, and establish priorities to achieve results. Self-motivated, results-focused, well-organized; able to successfully manage multiple priorities and bold business goals

• Great teammate, willing to passionately roll up their sleeves and work cross-functionally to get things done

• Experience in project management and overseeing large-scale transformations

• Ability to learn new concepts and technologies fast

• Expertise in the SaaS and/or Enterprise software industry is preferred. Hands-on design & execution of AI solutions, Professional Services & Customer Success is a plus.

• MBA preferred.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $171200 - $276825/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be the key architect of our strategy to embed intelligence into every stage of the developer lifecycle-from ideation and documentation to coding, testing, deployment, and observability. Your work will directly accelerate developer velocity, elevate our standards for software quality, and unlock new business opportunities by enabling the rapid integration of agentic AI into our products.

Your Impact

• Define the Vision: Architect and own the technical roadmap for AI-enhanced developer tools and infrastructure in CIPE at Palo Alto Networks
• Evaluate and Execute Solutions: Lead the design and implementation of novel systems that leverage Large Language Models (LLMs), static/dynamic analysis, and machine learning to create a world-class, intelligent developer experience
• Drive Organization-Wide Impact: You are a builder, so you won't just stop at ideation. Beyond concepts, ensure your builds show step-change improvements in key engineering metrics like including code velocity, review cycle time, test effectiveness, incident reduction, and overall feature launches.
• Lead Cross-Functional Initiatives: Spearhead complex, cross-functional projects that require influencing and aligning multiple engineering organizations and their leadership.
• Enable Secure Innovation: Develop foundational AI platforms that empower teams to prototype, deploy, and scale threat-intelligent cloud features, embedding Palo Alto Networks' security natively.
• Serve as Technical Authority: Act as the go-to expert on AI-augmented cloud platforms, mentoring senior engineers and infusing industry-leading practices into our high-stakes ecosystem.
• Innovate at Enterprise Scale: Address intricate challenges in multi-cloud environments (AWS, Azure, GCP, and OCI) supporting thousands of microservices, secure workloads, and global threat detection pipelines.

Your Experience

• BS, MS, or PhD in Computer Science or a related technical field, or equivalent experience.
• 9+ years of relevant software engineering experience, with a proven track record of technical leadership and innovation.
• Demonstrated experience defining and leading large-scale, cross-organizational technical initiatives from concept to completion.
• Recognized expertise in developer platforms, infrastructure, CI/CD, and software development lifecycle tooling.
• Hands-on experience applying AI/ML/GenAI to solve complex software engineering problems.
• Experience influencing and aligning senior leadership (Director, VP level) on technical strategy and roadmaps.

Preferred Qualifications

• Deep expertise in leveraging Large Language Models (LLMs) and other generative AI techniques to build intelligent developer tools.
• A strong background in compilers, code analysis (static/dynamic), or building large-scale distributed systems.
• Experience building and scaling platforms that serve thousands of engineers in a complex, polyglot environment (Go, Java, Python, C/C++).
• A history of significant contributions to the open-source community, publications in top-tier conferences, or patents in relevant fields.
• Expertise with modern build systems (e.g., Bazel, Buck) and container orchestration technologies (e.g., Kubernetes).

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147000/ YR - $210000/ YR . The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers
• Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• 6+ years experience in pre-sales/sales engineering
• Understanding of data networking and/or modern application design and cloud architectures
• Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.