Sr Technical Solutions Operations Analyst jobs at Palo Alto in United Kingdom, London

Being the cybersecurity partner of choice, protecting our digital way of life.

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• Understanding of data networking and/or modern application design and cloud architectures
• Proven experience as a technical authority within the UK education and research sector, with a deep understanding of its unique challenges and a track record of architecting solutions that align with institutional goals while navigating key procurement frameworks
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• Proficient in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

You should also possess a strong reputation for achieving company goals and relationship development with key customer contacts and be an excellent presenter, ranging from tech level up to senior executives.

• Work with your Area Sales VP to develop a technical strategy that accelerates growth of pipeline and sales. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to the Region (UK, Ireland, Benelux and Nordics).
• Develop and maintain positive relationships with Palo Alto Networks’ partners (reseller, distribution, system integrators, and alliances) through the design, drive and measure of various initiatives (training, evaluation installations, to improve sales productivity through partners, also with focus on ensuring partners drive products in new technology areas
• Demonstrated people leadership skills – including leading through change, coaching managers, demonstrated development plans and execution, reduced attrition results and initiatives, a clear history of promotions and success, etc. Experience of leading teams across multiple countries and cultural nuances.
• Foster channel partner relationships with partner and customer technical leaders
• Drive portfolio sales into the region’s account base and not just single products including selling strategic emerging solutions within a broader portfolio and leading portfolio expansion initiatives, with factual results upselling subscriptions and strategic solutions including cloud delivered services and public cloud security solutions
• Plan and architect compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio
• Understand and articulate the key technical, operational, and commercial challenges faced by our prospects and customers that the Palo Alto Networks solution addresses
• Build and maintain relationships with key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business
• Provide account support through assignments, load balancing, continuity, planning strategically with Sales management, Sales Reps and Technical Solutions, and customer meetings including sales calls, relationship building and problem resolution
• Partner effectively in a matrix manner with extended teams, such as GCS, Finance, HR, Product Management, Marketing, and other relevant organizations
• Act as a skip-level critical issue point for serious and complex pre-sales and post sales technical issues that arise in the region
• Recruit and hire new Technical Solutions Managers into the Region balancing internal hiring and external hiring by building out succession plans.
• Coach, support and develop improved standard methodologies for the Managers in the execution of their duties and responsibilities, including hiring, training and mentoring of new employees on the team;
• Assist with Defining periodic SCE training curriculum, run successful evaluations and timely return of evaluation equipment

Your Experience

• Experience as a Senior pre-sales leader across multiple countries including UK, Nordics, Ireland and Benelux
• Experience in leading a transformation to a platform sell including enabling teams on solution selling
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
• Experience in long term sales plans in order to grow large deals with long term customer relationships.
• Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Able to build a high trust culture, where you can address performance issues and reward great performance.
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Strong communication (written and verbal) and presentation skills
• Quota driven attitude focused on client's best solution by being a trusted advisor
• Speaking another language relevant to the area comes as a strong plus.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We’re looking for a dynamic Senior Social Media Specialist to join our global social media team in the London office, supporting our brand and campaigns across the EMEA region. In this role, you’ll help shape and share our cybersecurity story across social platforms with a focus on localization, regional amplification, and storytelling that resonates with EMEA audiences.

Your Impact

• Lead the execution of EMEA social media programs in partnership with the global social team, including adapting messaging and assets to resonate with regional audiences
• Create compelling social content for LinkedIn, X, Instagram, Facebook, and Threads, with a focus on regional storytelling and voice
• Partner with campaign managers to localize and amplify case studies, thought leadership, and customer wins across EMEA markets
• Coordinate event coverage and travel for key regional events like Ignite on Tour, capturing moments and developing content in real time
• Craft engaging content for our Employee Advocacy platform to empower regional teams and partners with brand-aligned content
• Manage stakeholder feedback and approvals while keeping projects on track
• Collaborate with designers and video editors (or edit simple graphics/videos yourself) to bring ideas to life
• Monitor and report on key performance metrics, applying insights to optimize strategy
• Participate in social listening activities and share EMEA-specific insights with global teams
• Help manage agency partners to ensure on-time, high-quality deliverables
• Travel is required for this role to support Ignite on Tour

Your Experience

• 4+ years of experience in social media, content marketing, or digital marketing within a B2B or high-tech environment
• Strong writing, editing, and storytelling skills—especially for social-first formats
• Familiarity with EMEA audiences and an understanding of how to adapt content for different cultures and regions
• Experience collaborating with designers and editors; basic design or video editing skills (e.g., PhotoShop, Final Cut) are a strong plus
• Comfortable working in a global, fast-paced environment with shifting priorities
• Experience working with social media scheduling and analytics platforms (e.g., Sprout Social, LinkedIn Campaign Manager)
• A self-starter with solid organizational and project management skills
• Bonus: experience working on influencer programs, customer marketing, or executive social content

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define and execute on our GTM strategy for AI security solutions, focusing on accelerating customer adoption of our solutions for securing the creation and usage of AI applications
• Collaborate with cross-functional teams to drive pipeline generation, customer engagements and market penetration
• Support the development and execution of strategies to identify, qualify and convert a robust pipeline of potential customers for AI security solutions
• Conduct thorough market research and competitive analysis to identify key market segments and opportunities
• Lead customer-facing activities, including presentations, demonstrations and proof-of-value (POVs)
• Engage in technical conversations with customers regarding AI security challenges and solutions, including topics such as securing RAG models, prompts, vector databases, etc.
• Build strong relationships with key customer stakeholders, including C-level executives, security and IT leaders
• Collaborate closely with sales, marketing, product management and engineering teams to ensure alignment and effective go-to-market execution
• Be an evangelist to further educate customers of generative AI and positioning PANW for securing AI projects

Your Experience

• 7+ years of technical professional experience including 3+ years of experience in AI and related fields, with a strong focus on technical sales, strategy and execution
• Proven track record of success contributing to high-performing technical sales or solution architecture teams
• Deep understanding of AI technologies, including machine learning, deep learning and generative AI
• Ideally, experienced with security solutions and the cybersecurity market, including data security, network security and security applied to generative AI
• Experience with popular generative AI tools and their security implications preferred
• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP)
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead end-to-end analytics program management, including the design, implementation, and optimization of data-driven processes and dashboards for the Technical Solutions organization.

• Develop and automate complex reports and analytical dashboards using advanced tools (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce, Einstein Analytics, SQL, Python).

• Translate business needs into actionable data insights, proactively identifying trends, opportunities, and risks to inform executive decision-making.

• Collaborate cross-functionally with Sales, Sales Operations, Finance, Human Resources, Product, and Engineering to ensure data integrity, alignment, and execution of strategic initiatives.

• Author high-quality executive summaries, strategic documents, and presentations to communicate complex analytical findings to senior leadership and stakeholders.

• Drive continuous process improvement through data mining, statistical analysis, and the implementation of automation solutions.

• Establish and monitor key performance indicators (KPIs) to measure program effectiveness and support business objectives.

• Ensure best practices in data governance, quality, and security are maintained across all analytics initiatives.

• Mentor and train team members on advanced analytics tools and methodologies, fostering a culture of data literacy and continuous improvement.

Your Experience

• Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, or a related quantitative field.

• Minimum 5 years of experience in analytics program management, data analytics, or a similar role within a technology or consulting environment.

• Demonstrated expertise in data analytics tools and programming languages (e.g., Tableau, Google Sheets, GCP BigQuery, Google Looker Studio, Salesforce Analytics, ETL processes).

• Proven ability to automate complex reporting tasks and build scalable, repeatable analytics solutions.

• Exceptional written and verbal communication skills, with experience preparing executive-level reports and presentations.

• Advanced critical thinking, problem-solving, and attention to detail, with a track record of delivering error-free, high-impact analytical work.

• Strong strategic planning skills and the ability to independently identify, prioritize, and drive high-value initiatives.

• Experience working with large datasets, data warehousing, and business intelligence concepts.

• Project management certification (e.g., PMP, Lean Six Sigma, CAPM, CSM) is highly preferred.

• Experience in leading cross-functional teams and managing multiple stakeholders with competing priorities.

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

• Drive innovation within the modern Security Operations Center (SOC) by developing content and capabilities aligned with Cortex and detection-focused workflows.

• Collaborate with legal, sales, product, and customer-facing teams to translate security operations needs into actionable product improvements.

• Lead and coordinate cross-functional initiatives across product management, engineering, and field teams for high-impact security use cases.

• Build high-quality content for the Cortex Marketplace including detection rules, parsers, dashboards, and other SOC-enabling artifacts.

• Provide structured product feedback to influence roadmap decisions based on real-world SecOps challenges and opportunities.

• Create detailed documentation and usage guides tailored for analysts, detection engineers, and security practitioners.

• Promote operational excellence by designing scalable detection and response workflows grounded in industry best practices and threat-informed defense.
  

Your Experience

• Ability to inspire and align teams across functions, paired with strong execution and delivery skills.
• 2+ years of experience in security operations, threat detection, incident response, or detection engineering roles
• Solid understanding of SIEM, log analytics, data normalization, and detection lifecycle management (rule creation, tuning, suppression, enrichment)
• Hands-on experience with XSIAM or similar platforms (Splunk, QRadar, Sentinel, etc.) is a strong plus
• Strong technical writing and communication skills, with the ability to convey complex ideas clearly to both technical and non-technical audiences
• Skilled in scripting or automation (Python, JavaScript, etc.) for detection development or incident investigation tasks
• Experience managing multiple projects or programs in dynamic, fast-paced environments with cross-functional visibility
• Familiarity with cloud infrastructure (AWS, Azure, GCP), especially as it relates to telemetry ingestion, detection engineering, or automated response — a significant advantage
• Experience with CNAPP solutions (e.g., Prisma Cloud, Wiz, Orca) and integrating cloud posture, workload protection, or entitlement data into SecOps workflows — an advantage
• Bonus: Exposure to infrastructure-as-code, CI/CD pipelines, or cloud-native services and their intersection with SecOps

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Technical Product Engineer, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

• Work cross-functionally with legal, sales, product management, and customer-facing teams to support innovation and execution.

• Coordinate and lead projects that span multiple departments to drive alignment and deliver impactful outcomes.

• Partner closely with Product Managers to provide feedback based on customer needs, field insights, and product gaps.

• Drive cloud-native security innovation for the modern SOC by identifying and enabling high-value use cases.

• Help design and deliver technical content for cloud security platforms, including integrations, guides, and automation examples.
  

Your Experience

• Proven ability to collaborate across functions, inspire teams and executives, and execute effectively in complex environments.

• Strong communicator with excellent verbal and written skills, capable of engaging both technical and executive stakeholders.

• 4+ years of experience with endpoint platforms, including hands-on work with forensics, EDR/SIEM, and incident response systems.

• Familiarity with the security operations landscape, including SIEM, XDR, SOAR, ASM, and SOC workflows.

• Experience in building SOC workflows, supporting incident response, and integrating security tools into enterprise environments.

• At least 2 years of hands-on experience with one or more major cloud platforms (AWS, Azure, GCP), including knowledge of cloud-native security principles.

• Experience with automation, scripting, and integration of security technologies in both cloud and on-prem environments.

• Familiarity with securing cloud workloads using contextual risk signals and automated enforcement.

• Knowledge of infrastructure-as-code (e.g., Terraform), CI/CD pipelines, and modern application architectures is a plus.

• Demonstrated ability to manage cross-functional projects and priorities in a fast-paced, enterprise-scale setting.

• Technically curious, highly motivated to master product details, and proactive in establishing best practices.

• Strong work ethic, organizational skills, and a high degree of integrity.

All your information will be kept confidential according to EEO guidelines.