Internal Communications Manager Emea jobs at Palo Alto in United Kingdom, London

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Establish and execute an internal communications plan for the EMEA region in conjunction with the EMEA communications leader that engages employees, connects them to the company strategy, and ensures key messages cascade through the organization.

• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders

• Plan, edit, and write content for a variety of internal communications media, such as the company intranet and Slack

• Create communications for large internal sessions/events including the regional All Hands

• Draft senior executives’ written and spoken messages to employees using a multimedia approach including video, live meetings and email.

• Establishing ongoing metrics to measure the success and effectiveness of communications efforts, and pivoting strategies based on data.

Your Experience

You’re a skilled communicator with strong judgement, attention to detail, and the ability to build relationships and credibility at all levels. You enjoy owning comms execution from idea to delivery, and you’re comfortable working in a fast-paced, collaborative environment where things move quickly.

• 5+ years in internal communications roles, ideally within a high-growth environment

• Collaborative mindset and confidence engaging with senior stakeholders

• Hands-on experience managing and evolving internal communications channels, with a strong understanding of their use cases, strengths, and governance

• Excellent writing and storytelling skills with a clear, concise and engaging tone

• Excellent organizational and planning skills, including experience building and managing an internal content calendar

• Comfort with ambiguity and change, thriving in fast-moving environments where priorities shift and context matters

• Familiarity with internal platforms and tools

• A global mindset and ability to adapt communications across diverse regions and audiences

All your information will be kept confidential according to EEO guidelines.

As a member of our sales leadership team, you will build and drive sales teams to exceed company objectives while growing your region according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics.

Key Responsibilities

• Responsible for building and developing a team of quota carrying and lead generation sales professionals
• Own and drive revenue outcomes within the assigned region, territories, and/or district, exceeding personal and team sales quotas and goals
• Review weekly forecast and business outcomes with representatives and sales leaders
• Coach, develop, and mentor representatives to success in all aspects of the sales cycle: lead generation, qualification, forecasting, and closing opportunities, while using our channel/partner network
• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies
• Attend weekly regional forecast and management calls to provide Inside Sales perspective
• Work closely with other Sales Leaders on crafting business strategy to accomplish company goals
• Required to stay knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscapes

Required Qualifications

• Sales experience and management experience: preferably experience handling both quotas carrying and lead generation inside sales teams
• Enterprise sales experience required: networking or network security industries strongly preferred
• Experience with channel and partner sales models
• Consistently achieved sales goals through your leadership and personal goals
• Able to learn new technology quickly, as well as adapt to changing needs
• Hired, developed and retained successful sales talent
• Deep understanding of enterprise sales methodology that you can translate and coach others in
• Built strong cross-functional relationships across clients, partners, and internal teams
• Previous practice in Salesforce.com
• 25% quarterly travel within region

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role is based in London, England. EMEA HQ is based in Amsterdam, Netherlands with offices across the region, both fully managed and serviced.

We need an innovative project delivery leader to help us build and scale in the EMEA region. As a member of the Global Places & Security (GPS) team, you will be leading new build, refresh, & operational real estate projects, collaborating to develop design standards, managing site readiness and openings, and creating environments blending creativity and efficient work & customer facing spaces that are aligned to our brand and culture needs. You will deliver in a fast-paced, complex environment while elevating and driving an excellent customer, employee, and guest experience. You are expected to integrate leading project management practices, workplace design principles, and efficient workplace operating methods to ensure we delight our stakeholders with delivering projects on schedule, within budget, and highest quality while enabling the company to efficiently scale. You will be directly accountable for managing and accomplishing all project requirements/objectives aligned with Palo Alto Networks’ culture and business needs.

Your Impact

• Apply project management methodologies to ensure execution of project goals and objectives across all workstreams.

• Collaborate and interface with vendors, internal clients and business partners, (People, Finance, IT, Procurement, etc.) leadership, to ensure successful project delivery of work & customer spaces, and they align with our strategic goals, culture, and branding needs. Lead due diligence, business requirements gathering, programming, design, bidding, permitting, procurement, management, vendor evaluations & selection.

• Ensure complete financial management of projects: estimate costs, manage budgets, maintain monthly forecasts, provide cash flow analysis, prepare anticipated cost reports and any other reports as required by leadership and Finance & Accounting teams.

• Provide regular updates to senior management and stakeholders, offering insights into project progress, potential risks, and developing mitigation strategies.

• Promote change and facilitate continuous improvement by leveraging good data and analytics to make recommendations and decisions. Incorporate sustainable building practices and innovative design solutions into all projects.

• In collaboration with Procurement, negotiate contracts with selected vendor(s) and manage performance of all contracted vendors & consultants

• MEP Infrastructure Management – Oversee the planning, installation, and maintenance of Mechanical, Electrical, and Plumbing systems for both new projects and existing offices, ensuring operational efficiency and compliance with local standards.

• Travel to different locations across the region as needed to ensure successful delivery of projects.

• Ad Hoc Support – Provide timely support for ad hoc requests and operational needs from the EMEA Places team.

Your Experience

• Bachelor's degree in Construction Management, Business Administration, Engineering or related field is an advantage.

• PMP Certification or advanced project management skills required

• 10+ years of related experience with 5+ years of leadership in hands on delivery of capital projects with diversity in complexity, size, geographies, and possess in-depth knowledge of building systems & technology

• Have excellent attention to details, embrace human centered design concepts, and have a passion for delivering great experiences for customers, employees, and guests

• Know how to scale & evolve project delivery processes and platforms

• Be strong advocate for and passionate about workplace, sustainability, brand, and culture

• Have top notch collaboration, partnering, & influencing skills

• Exhibit excellent verbal and written communication, and presentation abilities

• Have highly developed business, financial, data & analytical acumen

• Possess excellent technology skills including Google Docs, Sheets, Slides, Asana, and other platforms to develop compelling & persuasive presentations and manipulate & synthesize data

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Deliver accurate revenue and RPO forecasts as part of the Close the Quarter process
• Assess topline impact of internal initiatives, new opportunities, and accounting policy changes
• Establish new processes and improve existing processes for topline reporting & visibility, including topics such as renewals revenue streams, registration behavior, and theater performance
• Prepare regular reporting packages, including CFO topline insights, executive team / Board of Directors content, and internal / external auditor close requirements
• Provide financial support for M&A activities, including analysis and integration planning
• Investigate and provide insights to ad hoc C-suite requests

Your Experience

• 7+ years related experience showing strong career progression and prior topline ownership. Prior Corporate FP&A experience and familiarity with US GAAP revenue standards for technology companies/SaaS companies are both a plus
• Experience working with a combination of bookings, RPO, revenue, and ARR
• Ability to translate business requirements into scalable reporting solutions, leveraging Tableau and Pigment to improve accuracy, automation, and visibility of key metrics.
• Familiarity in managing large datasets, applying relevant statistical frameworks and concepts, and deriving executive-level insights
• Strong experience with Google Workplace (Sheets & Slides), Microsoft Excel, SAP, and Tableau. Pigment experience is a plus
• Bachelor’s degree in Economics/Business/Finance or related field (or equivalent military experience) is a plus

Your Qualities

• Analytical thinker, with a desire to dig into and understand the details - and connect to the big picture
• Willingness and ability to adapt to rapid business and organizational changes that accompany a high-growth environment
• Team player with strong communication and presentation skills
• Independent with enthusiasm for solving unstructured questions and providing thought leadership

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $185,000 - $210,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The Principal, Technical Program Management is a senior-level role dedicated to supporting and leading large, complex consulting engagements and security transformation programs across the EMEA region. This individual reports directly to the VP for Unit 42 in EMEA and partners with Unit 42 leadership to drive high-stakes client and internal programs. The role focuses on ensuring successful execution of all Digital Forensics and Incident Response (DFIR) and Proactive Services engagements. This position serves as the VP's core strategic partner, translating executive vision into actionable program execution and ensuring the operational excellence of the EMEA consulting practice.

Your Impact

This role serves as the central driver for program delivery and client satisfaction, ensuring the successful execution and strategic maturity of client cybersecurity initiatives.

Strategic Operations & Practice Management

• Serve as a key advisor to the VP, helping to develop, cascade, and track the Unit’s annual strategic plans.

• Drive the "rhythm of the business" for the EMEA leadership team, including the planning and execution of QBRs, partner meetings, and executive offsites.

• Analyze practice performance dashboards (utilization, realization, project profitability, pipeline) to identify operational bottlenecks and drive efficiency.

• Lead cross-functional "special projects" on behalf of the VP (e.g., new market entry, internal transformation, service offering development).

Program Leadership & Client Transformation

• Lead large and complex security transformation and cyber uplift programs for clients, including managing strategic maturity roadmaps and supporting cyber security strategies.

• Elevate program management to a portfolio level, ensuring consistency and quality across the region.

• Serve as the program management expert, aligning execution with best practices across a multi-project portfolio.

• Manage all projects effectively by defining goals based on Statements of Work (SOWs) while ensuring alignment with internal margin and profitability targets.

• Drive outcomes by leading GCO programs and supporting DFIR/Proactive engagements.

• Proactively manage risk and scope: Recognize organizational or system-wide risks and create comprehensive program risk management plans. Drive scope-versus-schedule/budget discussions to conclusion.

• Rally the team to quick and effective outcomes and demonstrate expertise in leading high-pressure situations, including operating/leading war-rooms.

• Partner with Engagement Leads to ensure projects adhere to budget/time frame guidelines and to increase client satisfaction and deepen relationships.

Strategic Consulting & Stakeholder Management

• Operate at technical, CxO, and board levels, acting as a trusted advisor to clients with considerable cybersecurity and security transformation experience across EMEA.

• Prepare high-stakes presentations, briefing documents, and financial models for customer events, and internal leadership reviews.

• Possess the necessary consulting, program, and change management skills to gain credibility and trust with complex stakeholders.

• Effectively articulate market themes driving client transformation, including the legal/regulatory landscape, budgetary concerns (TCO/ROSI), 3rd party risk, and the evolving threat landscape.

• Develop strong partnerships with internal and external stakeholders and cross-organizational leaders to achieve mutually successful results.

• Guide technical team members, ensure task execution, and maintain a strong understanding of Unit 42 skill sets to assist leadership with staffing needs.

• Understand threat-led, data-driven consulting and possess sufficient technology and cybersecurity experience to be able to learn our products and services.

Your Experience

• 10+ years of professional experience with a blend of external client delivery and internal business operations.

• Specialization in one or more of the following: transformative IT, Cybersecurity, Digital Forensics, Incident Response, or Management Consulting Operations.

• Demonstrated experience supporting senior executives in a Portfolio Management, Strategy, or Practice Operations capacity.

• Strong business acumen: Deep understanding of professional services P&L, sales cycles, and resource management economics.

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or a related field, or equivalent work/military experience.

• Proven ability to lead multiple large-scale projects, creating plans, ensuring on-time execution, and managing documentation.

• Exceptional ability to synthesize complex information into clear, actionable insights for executive leadership (strong presentation development and spreadsheet skills required).

• Demonstrated ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, and communicate effectively with stakeholders at all levels.

• Ability to maintain confidentiality, communicate effectively in both verbal and written form, and be flexible to work nights, weekends, and holidays as needed.

Preferred Qualifications

• 10+ years experience delivering a wide range of cybersecurity consulting services..

• Previous direct client/customer consulting experience.

• Strong proficiencies with Google Suite, Asana, and Clarizen.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. This role will entail:

• Deeply understanding your customers’ needs by doing the research to develop insight into their priorities
• Bring support to your team by participating in and leading prospect meetings
• Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure
• Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities
• Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team
• In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems
• Drive and oversee team selling opportunities
• Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks
• Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships
• Successfully influences others through change management
• Development of a winning team, including recruiting, hiring and training while upholding our core values.

Your Experience

• Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry
• Experience with channel and partner sales models
• Proven leader with the ability to create high performing teams in a rapidly growing sales environment.
• Year over year track record of successful sales pipeline management and results
• Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset.
• Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth.
• Capable of successfully managing significant client escalations and issues
• Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals.
• You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Team Leadership & Development:

• Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
• Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
• Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
• Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
• Inspire and attract top talent to your team

Account Health Management & Customer Outcomes:

• Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region
• Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
• Accountable for executive engagement, account health, and risk mitigation
• Oversee customer planning, deployment, account-level reviews, and escalations
• Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success
• Handle all escalations, executive engagement, and at-risk account interventions
• Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams
• Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization

Cross-Functional Collaboration & Business Leadership:

• Lead the communication channel into the business, manage business change, and drive process improvements
• Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
• Engage with Professional Services for implementations and extended expertise deployments
• Partner with Sales and Product field leaders to drive adoption and retention
• Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support
• Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area
• Ensure consistent application of global playbooks per product
• Provide field feedback and interlock with Product/Engineering
• Align with Support, which is globally owned but locally deployed

Your Experience

• 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity
• Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
• Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
• Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
• Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
• A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
• Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs
• Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
• STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred
• Client-focused program management expertise preferred
• Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred
• Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel
• Fluent English. Any additional European language will be a plus

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.