Senior Technical Support Engineer - Xsiam jobs at Palo Alto in Singapore, Singapore
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Singapore
Singapore
37 jobs found
22.06.2024
PA
Palo Alto Senior Technical Support Engineer - XSIAM Singapore, Singapore
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
Collaborate with the technical lead to devise a comprehensive log ingestion strategy. Contribute to the development of detection strategies based on industry best practices. Articulate a step-by-step process to ensure...
Collaborate with the technical lead to devise a comprehensive log ingestion strategy. Contribute to the development of detection strategies based on industry best practices. Articulate a step-by-step process to ensure...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow–ups are completed in...
Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers. Identify prospective and existing customer opportunities that align with...
Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers. Identify prospective and existing customer opportunities that align with...
Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers. Identify prospective and existing customer opportunities that align with...
Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...
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