Cortex Cloud Senior Sales Specialist jobs at Palo Alto in Singapore, Singapore

Being the cybersecurity partner of choice, protecting our digital way of life.

Strategic Advisory and Client Engagement:

• Establish and maintain executive-level relationships (Manager, Director, VP, and CxO contacts) in strategic accounts with high growth potential.

• Transform client security strategies by driving conversations that advocate for Palo Alto Networks’ view of transformative Solution Architectures.

• Provide valuable insights and education to clients on effective risk reduction, operational excellence, and cost management.

• Identify and document the client's strategic transformation goals and priority outcomes for value realization, collaborating with specialists to develop business cases around measurable benefits.

• Conduct high-impact consulting engagements, including architectural assessments, designs, and client workshops, setting and driving a strategic agenda with the customer and sales/engineering teams.

Sales Productivity and Thought Leadership:

• Demonstrate increased sales productivity through strategic architectural engagements.

• Engage directly with senior technical and business leaders as a security expert to expand reach within accounts and expand the scope of sales opportunities by identifying new areas of engagement and areas where our solutions can deliver on executive priorities.

• Collaborate with sales teams to develop and deliver differentiated proposals that clearly demonstrate business and technical value.

Internal Partnership and Development:

• Become a valued resource to Product Management by discovering and understanding current challenges, competitive insights, and opportunities to address emerging needs in strategic market segments.

• Maintain continuous self-improvement and learning to sustain technical leadership across relevant technologies (e.g., security technologies, cyber threat intelligence, risk and regulatory topics, emerging technologies)

• Work closely with Sales and Solution Consulting leadership, Unit42 consulting teams, Business Value Consultants, Professional Services, Customer Success, and theater CISO/CTO resources (where applicable) to ensure a coordinated market approach.

Your Experience

• Experience: 10+ years of experience as an end customer, a cybersecurity vendor or consultant is required.

• Education: BSCS, equivalent degree or experience is required.

• Architectural Knowledge:

  • Must have deep knowledge of security operations, SIEM, endpoint security and incident response. Preferred experience in network security, SASE/Zero Trust, cloud security, identity management, and emerging topics related to cybersecurity and AI is a plus.

  • Extensive knowledge of core security architectures, history, and trends spanning network, endpoint, and hybrid environments.

  • Solid fundamental background in principles and practices of networking and/or cloud computing.

• Executive Presence: Demonstrable experience in establishing credibility and strategic messaging with large enterprise executives (CISO and above).

• Communication Skills: Strong written and verbal communication and presentation skills, both internally and externally.

• Drive and Problem Solving:

  • A "Whatever it takes" attitude and motivation to overcome obstacles necessary to achieve desired outcomes and close deals.

  • Robust problem finding and solving skills, with the ability to analyze complex problems with systematic approaches to quick resolution, even under duress.

• Travel: Expect to travel a minimum of 50%+ of the weeks in the fiscal year. Travel will include customer and company location onsite meetings.

• Organizational Skills: Superb organizational skills are required

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with product managers, cybersecurity researchers, AI application researchers and infrastructure software engineers
• Design and build an innovative and solid products to ensure our customers can use AI service securely
• Participate in all phases of the product development cycle, from definition, design, through implementation and test
• Implement real-time security services to customers
• Work with PLM on new feature requirement
• Work with QA and DevOps on new release deployment

Your Experience

• Solid golang/python programming skills
• Solid knowledge on HTTP 1.1/HTTP2 protocols and gRPC
• Profound knowledge on web service proxy technology especially on envoy and web assembly
• Experience in designing large distributed system and web services in the cloud
• Deep knowledge in GCP platform is a plus
• Familiar with major CSP LLM foundation models is a plus
• The candidate should be a good problem solver
• Master's degree in computer science or equivalent or equivalent military experience required

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000 - $204500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Project Manage complex delivery engagements across our product portfolio. The role will be part of the Technical Services (TS) organisation within PANW.

• Daily project management throughout the program life cycle for some of our largest customers
• Defining and implementing project and operational governance controls
• Building and maintaining effective project plans and documentation to maximise delivery efficiency and efficacy
• Managing risks and issues from identification through to taking appropriate corrective action in conjunction with the customer and Palo Alto Networks stakeholders
• Act as a customer’s single interface into Palo Alto Networks for Sales, Product Management, Customer Success, Professional Services and Focused Services throughout deployment
• Effectively manage and utilise resources across projects in conjunction with Palo Alto Networks Professional and Focused Services
• Proactively distribute stakeholder communications internal to Palo Alto Networks and the Customer
• Support Revenue recognition activities through effective forecasting of project milestones, deliverables and planning

Your Experience

The Senior project manager must have strong practical experience in project management, which was gained through managing large and complex projects. He or she must have the following:

• Excellent business communication skills, dealing with senior management of internal and external stakeholders
• Good knowledge and handling of project and program management methodology and techniques
• Good understanding of the wider objectives of the program
• Ability to work positively with the wide range of individuals involved in the program
• Strong leadership and management skills
• The ability to find innovative ways to resolve problems
• BSc in Computer Science, MSc, Business, or equivalent education/training/experience or equivalent military experience required
• 5+ years of related work experience or leading complex projects desired
• Analyze project profitability, revenue, margins, bill rates, and utilization
• Strong proficiency with project management software, such as Microsoft Project, Clarizen, Smartsheets
• Good presentation skills including written, oral, presentation
• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
• Flexible to shifting priorities, demands, and timelines - able to promptly and expertly react to project adjustments and alterations
• Project Management Institute PMP(r) certification or equivalent a plus
• Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Principal Product Security Engineer on the Infosec Product Security team, you will be a leading technical authority and strategist, responsible for architecting and spearheading security initiatives across all Palo Alto Networks products end-to-end. You’ll be a pivotal leader and mentor within a deep and savvy security team, setting the vision and driving the company's product security strategy. Furthermore, you will be a thought leader and expert practitioner, championing security engineering and innovations. You will be expected to influence and guide cross-functional executive leadership and teams in Product Management, Development, and DevOps/SRE to embed and advance security throughout the entire product lifecycle.

Your Impact

• Architect, champion, and oversee the implementation of next-gen AppSec technologies with advanced automation into complex, large-scale engineering CI/CD pipelines
• Define and lead the strategy for protecting application security throughout the life-cycle in multi-cloud environments (GCP & AWS) and on-premise solutions, establishing best practices and standards
• Pioneer and champion the development of risk-driven intelligent automation to optimize and scale SAST, SCA, OSS, DAST, Infrastructure as Code (IaC), and RASP integrations with advanced tooling and threat modeling
• Act as a primary thought leader and evangelist, driving the adoption and evolution of Secure SDLC and security best practices across the entire application lifecycle. You possess deep, authoritative knowledge of security from infrastructure through application and will mentor others to effectively apply it
• Spearhead the design, implementation, and continuous improvement of secure software development processes, including secure coding standards, advanced security testing methodologies, and proactive vulnerability management programs
• Own and elevate security reporting, including driving strategic improvements in vulnerability management, coordinating advanced penetration testing engagements, and ensuring infrastructure compliance at a strategic level
• Mentor and guide senior security engineers and technical leads, fostering a culture of technical excellence, innovation, and knowledge sharing within the team and across the engineering organization
• Develop and champion long-term product security roadmaps and strategies, aligning with business objectives, technological advancements, and emerging threat landscapes
• Represent Palo Alto Networks Product Security in external forums, industry conferences, and standard bodies, contributing to the broader cybersecurity community

Your Experience

• 10-15+ years of hands-on experience in cybersecurity, with 8-12+ years of deep specialization in application security, secure software development, security review, and automation at scale
• Expert-level knowledge and proven track record of architecting, implementing, and scaling security tooling and best practices, such as pre-commit/pre-receive hooks, dependency scanning, SAST, OSS and advanced vulnerability management platforms
• Demonstrated leadership in security tools benchmarking, fine-tuning, and strategic integration to maximize effectiveness and minimize friction
• Extensive experience leading and maturing practices around architectural risk analysis, threat modeling, secure code reviews, static code analysis, and advanced security testing techniques to identify and remediate complex vulnerabilities in enterprise-scale software products
• Authoritative knowledge of industry security standards and best practices (e.g., OWASP, NIST, ISO, MITRE ATT&CK) and experience driving their adoption and adaptation
• Expertise in designing, architecting, and securing large-scale integrations of AWS and/or GCP services into IAM platforms and overall cloud security posture
• Profound expertise in microservice architecture and demonstrated leadership in defining and enforcing security best practices for APIs across complex multi-cloud environments
• Exceptional written and oral communication skills with a proven ability to influence and present to multiple levels of leadership, including executives, involving both business and technical stakeholders
• Demonstrated experience in leading complex, cross-functional security initiatives, setting technical direction, and mentoring senior technical staff
• Track record of innovation in product security, potentially including patents, publications, or significant contributions to open-source security projects

[Input by recruiter and audited by recruiting specialist]

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $162000/YR - $263000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Strategic Relationship Representative, you will partner closely with internal and external partners to accomplish your sales objectives. Your partnership, expertise, and understanding of the evolution of cybersecurity sets you apart, and you chase value driven impact for our clients. The prospect of solving complex cyber challenges excites you, and building recommendations for those challenges for unique sets of customers brings you fulfillment.

Your Impact

• Manage all maintenance and subscription renewals in your territory
• Quote generation, including creation of coterminous quotes
• Upsell to multiyear renewals by positioning value to customer
• Diligent follow up with Regional Sales Managers,, channel partners and end users to bring in renewals before expiration
• Submit accurate and timely forecast through Clari
• Work within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practices

Your Experience

• 3+ Years’ experience in IT Sales to enterprise customers
• Knowledge in working with Channel Partners
• Track record of achieving sales goals and objectives
• Experience using Salesforce.com and Clari
• Enthusiastic, driven and confident: ability to clearly and persuasively articulate the company’s mission, product and business opportunity
• Previous experience, and ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills
• Ability to quickly build productive relationships in a fast-paced, performance-driven environment

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Workflow Documentation & Process Automation

• Understand and document key workflows
• Identify pain points and inefficiencies and opportunities for streamlining.
• Develop and implement process automation using tools like Excel macros, Power Automate, Python, or equivalent.

Service Level Agreements (SLA) KPI Measurement & Reporting

• Understand and establish baseline performance and SLA metrics
• Build dynamic reporting dashboards (e.g. Tableau, Excel) to track and visualize performance.
• Automate regular report generation and data pulls to support periodic performance reviews and audits.

Design & Implement a Ticketing / Queue System

• Build a structured intake and tracking system for Sales/Channel quote requests using:
  • CRM tools (e.g., Salesforce)
  • Google Forms + Sheets + automation tools
  • Shared inbox management or ticketing tools (e.g., JIRA, ServiceNow)
• Ensure the system supports request prioritization, assignment, escalations, and SLA tracking.
• Automate alerts, updates, and reporting.

Support Sales Operations – Sales KPI Reporting & Data Integration

• Collaborate with Sales Operations to define and measure key sales objectives and performance indicators (e.g., pipeline coverage, conversion rate, renewal targets).
• Work with multiple data sources (e.g., Salesforce, Excel, Google Sheets, internal databases) to consolidate, clean, and analyze sales data.
• Develop automated dashboards and reports to support decision-making across regions, segments, and product lines.
• Innovate new ways to visualize or improve visibility into sales performance trends.

Key Learning Outcomes:

• Exposure to real-world business operations and commercial strategy in the tech industry.
• Hands-on experience with automation tools and business intelligence platforms.
• Deep understanding of SLA-driven processes, sales performance management, and cross-functional collaboration.
• Practical skills in workflow design, dashboard creation, and CRM/ticketing systems.

Your Experience

• Undergraduate student or recent graduate from a Singapore university in Business Analytics, Information Systems, Computer Science, Engineering, or a related discipline.
• Strong Microsoft Excel skills (pivot tables, advanced formulas, macros/VBA). Skilled in Advanced Excel tools (PowerQuery, PowerPivot, Excel Dynamic Array, Python for Excel) is a bonus
• Experience with automation or scripting tools (e.g., Python, Apps Script, Power Automate, Zapier)
• Familiarity with reporting platforms (e.g. Tableau, PowerBI)
• Exposure to CRM systems like Salesforce or database tools (e.g., SQL) is a plus
• Ability to consolidate and manipulate data from multiple sources
• Analytical and detail-oriented
• Self-motivated and able to manage multiple tasks independently
• Excellent communication skills, both verbal and written
• Strong collaboration and stakeholder engagement skills

Preferred Qualification

• Experience with service/ticketing systems (e.g. ServiceNow)
• Prior involvement in sales or renewal operations projects
• Knowledge of SLA governance, sales pipeline metrics, or quote lifecycle processes

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead and oversee all post-sales technical service delivery in JAPAC ensuring consistent and high-quality execution for Palo Alto Networks’ Cloud and Cortex Products

• Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes

• Support Area Leaders to engage with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews, and resolution of escalated issues

• Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/ coaching, and performance management in line with the defined capability requirements for the team

• Drive and achieve the following business and operational objectives:

  • Maintain consistently high utilization of PS consultants through optimal planning and backlog management

  • Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility

  • Reduce Time to Value (TTV) by accelerating deployment and adoption timelines

  • Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings

  • Achieve global target service margin ratios through delivery efficiency and cost control

  • Build and sustain strong, strategic relationships with subcontractors and delivery partners

  • Collaborate with the Business Value Services (BVS) team to co-design and evolve services that fit the specific needs of the Japan market

  • Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement

• Drive continuous improvement across the delivery of Cloud & Cortex Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality and scale

• Drive standardized delivery practices, proactive risk mitigation, and data-driven decisions across Areas to improve service health

• Foster a culture of continuous learning, agility, and innovation to respond to the JAPAC regions fast-changing customer and business environment

• Represent JAPAC region at a global level, sharing customer insights, local challenges, and opportunities for regional impact

• Ensure smooth execution of global and theatre-level GCS programs in JAPAC, while tailoring implementation to local needs

Your Experience

• 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment

• 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines

• Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT

• Direct experience engaging with executive-level customers in Japan

• Background in cybersecurity or enterprise IT preferred

• Bachelor’s degree in a STEM field or Master’s degree or MBA preferred or equivalent military experience required

• Willingness to travel up to 20–30% within JAPAC and occasionally globally

• Deep expertise in the field of Cloud, End Point, SOAR, and SIEM technology, ideally with exposure to Palo Alto Networks Products, as well as exposure to Security Operations Centres (SOC)

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.