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Singapore
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74 jobs found
25.09.2024
PA
Palo Alto Senior Technical Support Engineer SD-WAN Mandarin English Singapore, Singapore
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow–ups are completed in...
Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner...
Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers. Identify prospective and existing customer opportunities that align with...
Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps. Present to customers as our expert at all levels in the customer hierarchy from technician to manager....
Interview, hire, train and mentor a team of Support Account Managers. Manage projects and teams to promote productivity and effectiveness. Drive decisions and results that will affect costs and may...
Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions. Your ability to position, demonstrate and create high level designs across the entire...
Lead the team delivering high-profile, high-stakes enterprise level incident response engagements. Provide hands-on, expert-level incident response services to clients and deliver findings to CxO and/or Board of Directors. Partner with...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow–ups are completed in...
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