Staff Technical Support Engineer - Saas jobs at Palo Alto in Japan, Tokyo
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Company (1)
Job type
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Job title (1)
Japan
Tokyo
12 jobs found
01.09.2024
PA
Palo Alto Staff Technical Support Engineer - SaaS Japan, Tokyo
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in...
Provide Technical Support to customers and partners. Provide technical services, including writing scripts, troubleshooting, and best practices to customers. Respond to user-reported issues in adherence to established Service Level Agreements....
Leading the resolution of complex technical issues, collaborating closely with ETAC and Software Engineering teams to ensure swift problem resolution. Expertly isolating root causes of product defects and reproducing customer...
Migrate customers from legacy firewall technologies to Palo Alto Networks platforms. Build custom security policies and application signatures, configured for our client’s needs. Progress and uphold expertise in deploying advanced...
Provide Technical Support to customers and partners. Provide technical services, including writing scripts, troubleshooting, and best practices to customers. Respond to user-reported issues in adherence to established Service Level Agreements....
Consult and guide customer on security best practices and act as Trusted Advisor for client on behalf of Palo Alto Networks. Analyze logs and events from the solution and provide...
Provide Technical Support to customers and partners. Provide configurations, troubleshooting and best practices to customers. Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in...
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