Sr Backend Engineer Prisma Browser jobs at Palo Alto in Israel, Tel Aviv-yafo

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We need an experienced engineer with a passion for building, deploying, and scaling our Security AI systems and environment. This is a hands-on role that combines research, devops and data science. The role requires a constant creative trailblazing mindset and novel non-linear thinking. You will develop and enhance complex agentic AI products, architect for scale, and optimize for performance. Additionally, you will be responsible for turning innovative AI concepts into robust, efficient, and reliable services for multiple teams.

Your Impact

• Research, Evaluate and leverage the power of AI and LLMs in cybersecurity
• Perform complex AI evaluations on LLM based cybersecurity features and products
• Implement and optimize advanced AI/LLM systems, including complex RAG pipelines and efficient multi-tool agentic workflows
• Develop and contribute to AI frameworks and services that provide game-changing capabilities
• Transform strategic vision into production-grade reality
• Perform Data-driven research on big data platforms

Your Experience

• 3+ years experience as an engineer / researcher
• Expert-level proficiency in Python
• Hands-on experience with AI systems and agentic AI workflows
• Hands-on LLM experience: AI best practices, prompt engineering, model selection, etc
• An innovator's mindset: You thrive on solving ambiguous, open-ended problems and are driven to build novel solutions where no playbook exists.
• Cybersecurity experience - Big Advantage
• Practical experience with modern MLOps/DevOps tools and practices - Big Advantage
• Experience with XDR/SIEM/EDR/NDR product - Advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• End-to-end backend development of features and core components across their entire life cycle (design, develop, test, deploy, maintain)
• Collaborate with peers across different teams and disciplines to shape solutions and integrate with other parts of the product
• Work with customers and provide solutions to their day-to-day work and challenges
• Contribute to team-wide efforts - code reviews, design reviews, technical and architectural decisions

Your Experience

• BS in Computer Science, equivalent knowledge, or equivalent military experience

• 8+ years of software engineering experience - Must
• Experienced with a variety of database technologies (RDBMS / NoSQL)
• Experience in distributed cloud products and architecture
• Experience in designing, building, and maintaining high scale server-side application
• Experience in Python / Go - an advantage
• Experience with GCP - advantage
• Experience with Kubernetes/Docker - advantage
• Knowledge of the cyber field - advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are seeking a talented Senior Full-Stack Engineer for our dynamic team at the Tel Aviv R&D center. You'll play a pivotal role in developing cutting-edge web applications, utilizing your expertise in TypeScript, React and Browser extension development. Our Full-Stack Engineers are crucial in building and maintaining the robust and scalable solutions that drive our cybersecurity efforts.

Senior Full-Stack Engineer will contribute significantly to our ongoing projects, with opportunities for professional growth and skill development.

More information about the Prisma Access Browser can be found .

Your Impact

• Research complex issues from the field and provide creative solutions
• Serve as a leading individual in a very strong team professionally and personally - We’re looking for someone who not only delivers his own work but improves that of those around them
• Find space for growth to push the entire team or group forward - New projects, changing processes or improving existing tools
• Be involved in all aspects of development, from coding to testing, playing a key role in each project phase

Your Experience

• At least 5+ years of experience in full-stack development, with a strong background in TypeScript, React and any backend technology
• A strong desire to learn and grow within the team
• Rich experience building and owning various software projects with the ability to contribute across the software development lifecycle
• Positive ‘can-do’ mindset, able to work independently and within a team
• Computer Science B.Sc. or equivalent education or equivalent military experience required
• Experience in the cybersecurity space - an advantage
• Experience in Golang - an advantage
• Experience in Browser extension development - an advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.

• Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.

• Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.

• Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.

• Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.

• Advocate for customers internally to influence product roadmap, service improvements, and best practices.

• Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers

• Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.

• Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed.

Your Experience

• 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity

• Proven experience building and executing customer engagement programs in an evolving organization.

• Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.

• Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.

• Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.

• Ability to drive consistent engagement processes across a portfolio of customers.

• Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.

• Team player with high integrity, accountability, and a customer-first mindset.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Windows Low Level Engineer in Prisma Access, you will be responsible for Architecting, designing and building the new generation of Prisma Access agent, re-imagining how remote work looks like

Your Impact

• Lead the architecture, design and implementation of a new product which will affect 10s of millions of people from the very early stage!
• Design, implement and test critical components in the product, including kernel drivers, and user-mode OS-related infrastructures, in C++,C
• Work in close coordination with other teams, other OS’s and other products to learn and leverage knowledge
• Participate in researching advanced technologies and their implications on connectivity and security
• Research new technologies and adapt them for use in the company’s products
• Write design documents,development guidelines, and best practices

Your Experience

• 5+ years of experience as a software engineer
• Proven experience with multi-threaded development under Windows
• Highly proficient in system-level C++ programming, including C++ 17(and above) features.
• Attention to detail, and high standards of secure coding
• Experience in Low-level development in kernel mode - is an advantage
• Experience in Windows Networking knowledge(NDIS, WFP, Filter, Miniport, File System and Winsock) - is an advantage
• Experience with networking protocols such as TCP/UDP, QUIC, MASQUE, ICE, and Proxy PAC - is an advantage
• Experience in working with undocumented API and reverse engineering - is an advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As our Senior Automation Engineer, you will be responsible for product quality, test design, and planning. You will develop automation tests and the required infrastructure, focusing on Windows and macOS environments. This includes deployment, execution, and validation across multiple system configurations. You will work closely with the development team to investigate and resolve issues discovered during testing.

The role is deeply hands-on, requiring a strong understanding of the product, operating systems, and automation frameworks. You should have the ability to streamline processes, enhance test coverage, and improve efficiency through automation using Python.

Your Impact

Design and execute E2E tests for multiple Operating systems (Windows, macOs , Linux) Test new features, focusing on deep internal aspects of the feature and its integration with the OS Learn new features, technologies and platforms in a relatively short amount of time Reproduce and analyze bugs, that either came from the field or have been found during the testing cycle Run QA cycles on a tight release schedule Work closely with developers, product managers and other QA teams - being involved during the entire release cycle from planning through execution and final delivery Make a significant impact on the design, implementation and quality of the product Qualifications Your Experience

• 3+ years of experience QA automation developer (Python)
• Knowledge of continuous integration (CI/CD) and object oriented automation frameworks - Mandatory
• Strong expertise with Operating systems (Windows advantage)
• Background and experience in Endpoint security - Advantage
• Familiar with endpoint security testing infrastructure and system-level automation
• Familiarity with virtualization and deployment tools for Windows/macOS (e.g., VMware, Parallels, Jamf, SCCM) – Advantage
• Quick learner with the ability to grasp new technologies efficiently
• Capable of working independently and collaboratively within a team, even under pressure, while maintaining focus and a positive attitude

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for a top-notch Principal Automation Engineer to drive our test efforts and automation infrastructure. You will be in charge of, first and foremost, product quality, design and plan required quality assurance tests, you will develop automation tests and needed infrastructure together with deployment to all known cloud providers using python, and working closely with a development team to address issues that were discovered. Additionally, you will be involved in developing test infrastructure for Unit-Tests, Integration-Tests and more, while providing the infrastructure as a service to the dev teams. The job is deeply hands-on and requires a deep understanding of the product, and the environments it runs.

Your Impact

• Work closely with our engineering teams to understand business requirements

• Own and develop test infrastructure used by dev teams, while providing them with guidance and assistance for using it

• Design, plan and implement automatic tests for our critical business paths

• Own and adjust our UI testing framework to support dev teams which are using it to develop end-to-end tests

• Own and improve peripheral tools for our quality efforts, such as reporting, investigation etc.

• Identifying, reporting, documenting and tracking defect/bug issues

• Investigate, analyze and find the root causes for failed systems and software

• Ability to effectively communicate with all levels of the organization

• Excellent verbal and written communication skills

Your Experience

• At least 5 years of experience as a Automation Infrastructure Engineer

• Strong coding skills Experience in one of the following (or equivalent) languages - TypeScript / Python

• Experience with cloud-native technologies like Docker, Kubernetes, etc

• Experience with CSPs such as GCP (advantage), AWS

• Experience with CI/CD pipeline development and usage

• Experience with process automation solutions and tools development - Advantage

• Experience with UI/Web automation testing - Advantage

• Experience with designing, developing, and implementing test/applicative frameworks from scratch

• Ability to learn new technologies super-fast

• A strong passion for product quality and continuous willingness to improve the product

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.