Domain Consultant Presales - Cortex Edr/xdr jobs at Palo Alto in India, Delhi

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

In this role within the Product Support team in Global Customer Support (GCS), you’ll be responsible for driving technical enablement through product supportability and usability on the Prisma Access platform. As the Staff E-TAC - SASE Engineer, you’ll work closely with the Engineering, QA, Product Management and GCS teams to integrate a supportability approach into the product lifecycle (PLC). You will be the GCS technical voice of Support and the Customer into other teams within the company.This role requires the technical acumen to evangelize the positive impact of supportability and usability on products, gain understanding of support issues to drive change, and identify debug efficiency opportunities through tools and product built in diagnostics capabilities.

Your Impact

• As GCS Supportability lead, integrate into PLC with Product Management and Engineering teams to provide supportability, observability, and debugging requirements for all new features and enhancements to the Prisma Access platform, features, and new integrations.

• Lead technical aspects in development of base level GCS Supportability and Useability Strategy

• Identify opportunities and create prototype tools for support efficiencies with built-in tools, diagnostics, telemetry

• Drive resolution of key supportability issues with Engineering and Product Management

• Use AI to bring in more efficiencies in your role, and demonstrate the usage through prototyping and vibe-coding

• Drive process and product improvements based on outputs from lesson learned

• Define knowledge requirements for product features and function, and collaborate with Technical Enablement team to create training plans, technical documentation, and other job aids for the GCS organization

• Lead others to solve complex problems, and identify innovative solutions using an analytical methodology

Your Experience

• B.S./M.S. degree in Computer Science or Engineering

• Minimum 8-10 years experience working in a Technical Support, SRE/DevOps, Consulting, or Supportability Engineering related role

• Strong experience working with CI/CD and Agile software development methodologies

• Experience creating or writing requirements for automation tooling to make troubleshooting easier

• Strong background in technical support and project management

• Excellent knowledge of networking, firewalling, SD-WAN, and cybersecurity concepts

• Previous experience with the Prisma Access platform is highly desirable

• Strong written and verbal communication skills

• Capable of working with highly technical and Exec audiences with equal ease.

• Experience with executing tasks thinking about the big picture and scale

• Previous experience collaborating with highly cross-functional teams and being capable of driving actions and explain / distill complexity with ease

• Proficiency in creating technical documentation, network diagrams, and technical project requirements

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Responsibilities

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• Having experience of 10+ years in handling State government and Public Sector departments.
• Understanding of data networking and/or modern application design and cloud architectures
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Handling Government tenders , RFP Management , connects in State Government and Public Sector accounts & Government centric Partner ecosystem (Consulting Partners, SIs etc)
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security firewalls (i.e., hardware and virtual), proxy, IPS/IDS, sandboxing, URL filtering, and DNS security SASE, SaaS, CNAPP and/or SOC Transformation Technologies.
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Responsibilities

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• Having experience of 10+ years in handling Central government & Defence departments.
• Understanding of data networking and/or modern application design and cloud architectures
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Handling Government tenders , RFP Management , connects in Central Government & Defence accounts & Government centric Partner ecosystem (Consulting Partners, SIs etc)
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security firewalls (i.e., hardware and virtual), proxy, IPS/IDS, sandboxing, URL filtering, and DNS security SASE, SaaS, CNAPP and/or SOC Transformation Technologies

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Responsibilities

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
• Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
• Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our leadership
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• Having experience of 10+ years in handling Central Government departments
• Understanding of data networking and/or modern application design and cloud architectures
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
• Handling Government tenders , RFP Management , connects in Central Government accounts & Government centric Partner ecosystem (Consulting Partners, SIs etc)
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security firewalls (i.e., hardware and virtual), proxy, IPS/IDS, sandboxing, URL filtering, and DNS security SASE, SaaS, CNAPP and/or SOC Transformation Technologies
• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
• Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
• Understands the cybersecurity competitive landscape and can defend against top competitors across the portfolio

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors
• Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments
• Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks
• Engage a programmatic approach to demand to generate, develop, and expand your territory
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

Your Experience

• Experience and knowledge of SaaS–based architectures, ideally in a networking and/or security industry – SASE technology is preferred
• Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
• Technical aptitude for understanding how technology products and solutions solve business problems
• Cultivate relationships with our channel partners to bring channel–centric go–to–market approach for our customers
• Demonstrates in–depth knowledge of the full sales cycle and the ability to follow a structured sales process
• Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
• Excellent time management skills, and work with high levels of autonomy and self–direction
• Proficiency in Dutch and English language skills

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact:

• Join the fastest growing team where experience meets cutting-edge solutions

• Build and cultivate strong customer relationships, driving business growth within the region.

• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.

• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.

• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers.

• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.

• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients.

• Travel domestically as needed to meet with customers and attend key business events.

Your Experience

• 14+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.

• Extensive platform selling experience in complex sales with multiple buying centers.

• Experience selling SecOps SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred.

• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations

• Expertise in applying complex solution sales methodologies to drive results.

• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.

• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.

• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred

• Willingness to travel domestically as necessary to meet business needs.

[Input by recruiter and audited by recruiting specialist]

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Domain Consultant you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customer’s key business imperatives.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• Lead and support customer demonstrations that showcase our unique value proposition
• Scope and Lead Proof of Value (PoV) projects for prospective customers based on best practices to ensure technical win in your assigned opportunities
• Drive high technical validation and PoV win rates within your assigned specialization area
• Architect solutions that will help our customers strengthen and simplify their security posture
• Accelerate technical validation of proposed solutions within your specialization
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers build and develop further their services around Cortex solutions
• Lead conversations about industry trends and emerging changes to the security landscape
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Assist account solutions consultants to respond effectively to RFIs/RFPs while serving as the main technical point of contact for Cortex
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

Your Experience

• Deep experience with security incident response, both IR tools and IR workflow process or SOC operational processes
• Strong technical hands-on experience (At least 5+ years) with EDR/XDR
• Experience around SOAR and SIEM will be an added advantage
• Strong practical experiences with threat hunting, malware, exploits and be able to demonstrate simulation of cyber attacks
• Experience installing, configuring and integrating a complex Security environment
• Experience with Security Analytics or Threat Intel is a plus
• Deep understanding of Unix/Linux and Windows operating systems and scripting skill in Python/JavaScript/PowerShell is an advantage
• Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
• 8+ years of experience in a customer facing role
• Strong English language skills, both oral and written - Ability to confidently present with impact to an audience in person and remotely
• A team player - ability to share knowledge openly, interact with integrity, embrace diversity
• A Self-Starter, self-motivated and a quick learner with the ability to embrace change - the Cortex portfolio is always evolving and as a technical Specialist your expertise must be at the leading edge

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.