Senior Manager Engineering Prisma Airs - Netsec jobs at Palo Alto in India, Bengaluru

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career:

As the leader of our Services sales team in Japan, you will build and drive the Japan Services Sales team to exceed company objectives while growing Japan according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics.

Your Impact:

• Responsible for building and developing a team of quota carrying services sales professionals

• Own and drive bookings, revenue and margin outcomes within Japan, exceeding personal and team sales quotas and goals

• Review weekly forecast and business outcomes with services sales managers and our core and speedboat sales leaders

• Liaison with broader business stakeholders to deliver the right scope of Services on every deal

• Coach, develop, and mentor the team to success in all aspects of the sales cycle: lead generation, qualification, forecasting, and closing opportunities

• Develop and support the maturation of our co-delivery models with partners

• Contribute to GCS global NPI processes and budget setting bringing insights from the field, delivery patterns and sales data to inform continuous innovation

• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies

• Attend weekly regional forecast and management calls to provide services sales perspective

• Work closely with other core and account teams, speedboat District Sales Managers and broader company stakeholders on specific ‘XL’ deals liaising directly with customers to support sales cycles where required

Your Experience

• Sales management experience and hands on sales experience: experience handling both quota carrying and lead generation services sales teams

• Enterprise sales experience required: networking or network security industries strongly preferred

• Customer facing experience in sales cycles positioning and closing services sales

• Experience with channel and partner sales models and experience working with Channel partners and an understanding of a channel centric go to market approach

• Consistently achieved sales goals through your leadership and personal goals

• Able to learn new technology quickly, as well as adapt to changing needs

• Hired, developed and retained successful sales talent

• Deep understanding of enterprise sales methodology that you can translate and coach others in

• Built strong cross-functional relationships across clients, partners, and internal teams

• Strong communication (written and verbal) and presentation skills, both internally and externally

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256,000/yr to $352,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization.

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.

• Lead and support customer demonstrations that showcase our unique value proposition.

• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities.

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Lead conversations about industry trends and emerging changes to the security landscape.

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Distinguished by additional specialized knowledge in breadth and/or depth.

Your Experience

• 6+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE

• Experience with L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing)

• Outstanding customer communication and problem-solving skills

• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude

• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions

• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for motivated, smart, hardworking and passionate individuals to join the Next-gen Firewall data plane team. You will be part of a world-class software engineering team that works on various cutting-edge technologies for the firewall. As a member of a data plane networking software group, you will be responsible for designing and developing the next-generation firewall. You will take ownership for large software components, work with product management on real life customer requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams in the whole software development cycle. The culture at Palo Alto Networks is creative, dynamic and inspiring to tackle real work Cyber-attacks.

Your Impact

• Responsible for development of NextGen Network Security Components and Protocols for State-of-the-art firewalls deployed at Enterprise, Data Center, Cloud, and Service Provider environments.

• Lead the development of L2-L4 network security features, including stateful TCP/UDP inspection, across both hardware and virtual platforms.

• Develop scalable flow architecture for packet processing pipeline using DPDK for multi-core platforms and interface with ASIC functions.

• Develop scalable software solutions for a distributed session architecture spanning across a cluster of firewalls.

• Support critical customer escalations and provide root cause analysis in a timely manner;

• Work with multi-functional team members on feature requirements, including but not limited to Product Management, QA, Support, etc

• Product visionary, ideas on competitive edge, Effective decision maker, take ownership and independently drive, lead tasks and assignments

Your Experience

• 10+ years of strong experience in C Programming and large scale software development on Unix/Linux.

• Expert in common network protocols such as TCP/IP, IPv4, IPv6, multicast.

• Expert in data plane technologies like DPDK based packet processing and performance tuning along with packet Latency / Loss analysis.

• Expert in typical network device features like NAT, ALG, DoS Protection.

• Strong experience in packet processing, parsing, networking (L2 -L4) protocols/architecture, Layer-2/Layer-3/Layer-4 packet flow.

• Expert in computer architecture, cybersecurity, distributed systems.

• Good to have experience in using Broadcom/Marvell chips for switching, QoS and interface management

• In-depth understanding of common software vulnerabilities and mitigations.

• In-depth understanding of linux systems.

• Expert C, Python, Shell script programming skills.

• Tech lead experience in networking domains.

• Strong communication skills to work effectively with multi-functional groups.

• Strong Experience in C++/JAVA programming and XML/JSON understanding is desirable.

• Can-do attitude and ability to take initiative and drive open issues to completion

• BS/MS degree in Computer Science/Engineering or equivalent experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry

Job Summary

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Key Responsibilities

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA documents for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
• Willing to work in flexible and varying shift times, including weekends and evenings

Preferred Qualifications

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent English written and verbal communication skills are required
• Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

All your information will be kept confidential according to EEO guidelines.

Your Career

Palo Alto Networks continues to build a world-class product management services portfolio and is looking for a Senior Product Manager for the AI Security team. This role requires a strong leader who will be responsible for the PRISMA AIRS product line. In addition to your own creativity, you will rely on interaction with customers, partners, sales, product managers, and cross-functional partners to understand requirements and needs. You will be expected to define and deliver competitive service offerings that help provide a more complete product experience for our customers. Other responsibilities include collaborating with Product Marketing, Technical Marketing Engineers to create product-related sales and marketing materials and evangelizing the services both internally and externally. Given the nature of your portfolio, your success will be highly dependent on how well you can interact with and guide cross-functional organizations within Palo Alto Networks including Product, IT, Support, Professional Services, Consulting Engineers, Customer Success, Finance, Sales, and Operations.

Your Impact

• Deeply understand how AI systems work, how they differ from traditional software and have a solid view on the AI threat landscape
• Act as a strategic advisor for cross functional teams.
• Correlate technical design patterns and bring unique and deep customer insights and competitive intelligence to eng teams to build highly differentiated products.
• Achieve desired outcomes in fast paced environments within stipulated timelines. Resilience when faced with challenges and a high bias for action to ensure the team stays on track for set goals.
• Utilize data analytics to monitor and analyze operational metrics, identifying trends, anomalies, and areas for improvements that will influence the AI security Product Roadmap
• Day-day product management of feature set and strategy of the AI Security space
• Feature prioritization and tradeoff decision making
• Support New Product Introduction processes, support Beta test process, intro and ramp up programs for new features
• Market and customer analysis, requirements development, business case collateral, product strategy, and product positioning and evangelism
• Strong customer focus with active Customer engagement and relationship development
• Provide support to other departments for owned feature set

Your Expereince

• Proven experience of 10 years in product management, preferably for AI/ML/Cybersecurity-driven products.
• Strong analytical and problem-solving skills, with a track record of using data to drive decisions
• Experience with enterprise products/platforms is required. Experience with cybersecurity and AI/ML-powered solutions for an enterprise platform is a big plus
• Drive to own full product lifecycle, designing new, innovative, and disruptive products with a customer-centric approach
• Strong Hands-on capabilities with a high interest in new technology products
• Experience working with a cross-functional, cross-geographical team
• Excellent presentation, written and verbal communication skills
• Comfortable in an agile environment of rapid iteration, facilitating collaborative work sessions with multi-disciplinary teams
• Demonstrate attention to detail and the ability to comprehend complex product requirements
• Excellent people skills, team mentality
• Demonstrable track record of success​​​​​​
• Bachelor's degree in Engineering - Advanced degree, MBA / equivalent is a plus or equivalent military experience required

You will be part of a global team working on cutting edge AI Security problem statements and bringing the most innovative solutions for our customers to manage AI risks. Palo Alto Networks offers a portfolio of services to assist you with the implementation of your AI security roadmap. Support, Consulting and Education services are available to help you get the maximum protection and value out of your investment and in a range of options designed to fit your specific requirements, regardless of size or project complexity.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

You will take a hands-on role in developing test automation frameworks, strategies, and solutions to support high-quality product releases. Key responsibilities include,

• Analyzing business and functional requirements to drive meaningful test coverage

• AI-Driven Test Design: Leverage AI/ML for intelligent Automated Test Design for APIs, UI, and back-end systems

• AI Fluency in Practice: Utilize generative AI and other AI-powered tools for efficient test code generation, synthetic data creation, and anomaly detection within our applications and CI/CD pipelines.

• Collaborating with cross-functional teams across geographies to ensure test efficiency and effectiveness

• Contributing to tool development, CI/CD pipelines, and innovative quality solutions like test data management and heuristic analysis

Your Experience

• 4+ years of hands-on experience in Quality Engineering or Software Development in Test (SDET).

• Strong programming skills in Python, Java, or a similar object-oriented languages (2 years experience preferred)

• Strong practical knowledge and experience applying AI/ML concepts and tools to software quality challenges. This includes hands-on experience with generative AI for code/test generation.

• Experience in test automation framework development and tooling for large-scale systems

• Experience with AI-powered copilot tools (e.g., GitHub Copilot, Playwrite, Cursor & Amp) for script generation and development productivity.

• Hands-on expertise with CI/CD pipelines using tools like Jenkins, Docker, or Harness

• Exposure to innovative QA practices like test data generation, mocking, or AI-based test insights

• Strong understanding of RESTful APIs, test design, and integration strategies

• Strong communication skills and can-do attitude

All your information will be kept confidential according to EEO guidelines.