Mgr Sw Engineering -- - Netsec jobs at Palo Alto in India, Bengaluru

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256,000/yr to $352,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for motivated, smart, hardworking and passionate individuals to join the Next-gen Firewall data plane team. You will be part of a world-class software engineering team that works on various cutting-edge technologies for the firewall. As a member of a data plane networking software group, you will be responsible for designing and developing the next-generation firewall. You will take ownership for large software components, work with product management on real life customer requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams in the whole software development cycle. The culture at Palo Alto Networks is creative, dynamic and inspiring to tackle real work Cyber-attacks.

Your Impact

• Responsible for development of NextGen Network Security Components and Protocols for State-of-the-art firewalls deployed at Enterprise, Data Center, Cloud, and Service Provider environments.

• Lead the development of L2-L4 network security features, including stateful TCP/UDP inspection, across both hardware and virtual platforms.

• Develop scalable flow architecture for packet processing pipeline using DPDK for multi-core platforms and interface with ASIC functions.

• Develop scalable software solutions for a distributed session architecture spanning across a cluster of firewalls.

• Support critical customer escalations and provide root cause analysis in a timely manner;

• Work with multi-functional team members on feature requirements, including but not limited to Product Management, QA, Support, etc

• Product visionary, ideas on competitive edge, Effective decision maker, take ownership and independently drive, lead tasks and assignments

Your Experience

• 10+ years of strong experience in C Programming and large scale software development on Unix/Linux.

• Expert in common network protocols such as TCP/IP, IPv4, IPv6, multicast.

• Expert in data plane technologies like DPDK based packet processing and performance tuning along with packet Latency / Loss analysis.

• Expert in typical network device features like NAT, ALG, DoS Protection.

• Strong experience in packet processing, parsing, networking (L2 -L4) protocols/architecture, Layer-2/Layer-3/Layer-4 packet flow.

• Expert in computer architecture, cybersecurity, distributed systems.

• Good to have experience in using Broadcom/Marvell chips for switching, QoS and interface management

• In-depth understanding of common software vulnerabilities and mitigations.

• In-depth understanding of linux systems.

• Expert C, Python, Shell script programming skills.

• Tech lead experience in networking domains.

• Strong communication skills to work effectively with multi-functional groups.

• Strong Experience in C++/JAVA programming and XML/JSON understanding is desirable.

• Can-do attitude and ability to take initiative and drive open issues to completion

• BS/MS degree in Computer Science/Engineering or equivalent experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Operational Leadership and Team Management:

• Guide the daily activities of a team of Technical Support Engineers, ensuring alignment with company goals and objectives. Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency

• Mentor and guide engineers to enhance both technical expertise and soft skills. Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives

• Conduct annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations

Technical Oversight and Customer Engagement:

• Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes

• Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions to underline the value of services offered

• Lead Post-Incident Reviews (PIRs) to identify root causes, document lessons learned, and drive process improvements

Strategic Collaboration and Accountability:

• Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs

• Oversee trend analysis on support cases, identifying recurring issues and collaborating with cross-functional teams to implement long-term solutions

• Be 100% accountable for the customers managed within the team, taking ownership of all pre-sales and post-sales decisions

Change and Crisis Management:

• Spearhead change initiatives, ensuring smooth transitions and high performance through effective communication and support

• Anticipate and proactively manage escalations at the case and account levels using AI-driven insights and prediction models

• Provide weekend and holiday on-call support on an as-needed basis

Leadership and Management:

• 8+ years in technical support, with at least 3 years experience in a management OR lead role in a high-touch or white-glove support environment

• Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements

• Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines

Technical Expertise and Problem Solving:

• Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments

• Experience in Endpoint and Cloud Security industries, familiarity in Cloud services providers (AWS, Azure, GCP, Oracle, etc) and understanding of how Support engineering works in SaaS business model

Collaboration and Communication:

• Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability

• Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs)

• Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support

You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Engineering Manager on the Prisma AIRS Red Teaming team, you will lead a talented, multi-disciplinary team of backend, frontend, and DevOps engineers. This is a critical leadership role where you will blend deep technical expertise with strategic people management to guide the development of an industry-defining AI security product. You will be responsible for the team's execution, fostering a culture of innovation, and ensuring the delivery of high-quality, scalable solutions.

Your Impact

• Lead and Inspire: Build, manage, and mentor a high-performing, full-stack engineering team, fostering a collaborative and inclusive environment.
• Drive Execution: Manage the team’s work and progress, ensuring timely and high-quality delivery of features and capabilities for the Prisma AIRS Red Teaming product.
• Provide Technical Leadership: Guide the team in designing and evaluating robust, scalable architecture. Apply your hands-on experience to review code, technical designs, and contribute to complex features.
• Collaborate Across Boundaries: Partner effectively with cross-functional stakeholders, including product management, design, and other engineering teams, to define roadmaps and deliver cohesive solutions.
• Champion Excellence: Uphold and improve engineering best practices, driving technical and operational excellence within the team.
• Communicate with Clarity: Leverage your strong communication skills to articulate technical vision, strategy, and project status to both technical and non-technical audiences.

Your Experience

• BS/MS degree in Computer Science or a related technical field.
• 15+ years of professional software development experience, with a proven track record of building and shipping high-quality software.
• 5+ years of formal engineering management experience, leading full-stack teams that include backend, frontend, and DevOps engineers.
• Exceptional technical judgment with deep, hands-on experience in designing, building, and evaluating highly scalable, distributed systems.
• Proficiency in reviewing complex code and detailed architecture documents.
• Demonstrated ability to manage project priorities, deadlines, and deliverables in an agile environment.
• Excellent communication and interpersonal skills, with a proven ability to collaborate effectively with diverse stakeholders across the organization.
• Experience with modern cloud platforms (GCP preferred) and CI/CD practices.

Nice to have

• Experience in the cybersecurity or AI/ML domain.
• Prior experience as a tech lead or architect before moving into management.
• A track record of successfully recruiting, hiring, and retaining top engineering talent.
• Experience managing geographically distributed teams.

All your information will be kept confidential according to EEO guidelines.

Job Summary

We are looking for motivated, smart, hardworking and passionate individuals to join the Next-gen Firewall dataplane team. You will be part of a world-class software engineering team that works on various cutting-edge technologies for the firewall. As a member of a data plane networking software group, you will be responsible for designing and developing the next-generation firewall. You will take ownership for large software components, work with product management on real life customer requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams in the whole software development cycle. The culture at Palo Alto Networks is creative, dynamic and inspiring to tackle real work Cyber-attacks.

Key Responsibilities

• Responsible for development of NextGen Network Security Components and Protocols for State-of-the-art firewalls deployed at Enterprise, Data Center, Cloud, and Service Provider environments.
• Lead the development of L2-L4 network security features, including stateful TCP/UDP inspection, across both hardware and virtual platforms.
• Develop scalable flow architecture for packet processing pipeline using DPDK for multi-core platforms and interface with ASIC functions.
• Develop scalable software solutions for a distributed session architecture spanning across a cluster of firewalls.
• Support critical customer escalations and provide root cause analysis in a timely manner;
• Work with multi-functional team members on feature requirements, including but not limited to Product Management, QA, Support, etc
• Product visionary, ideas on competitive edge, Effective decision maker, take ownership and independently drive, lead tasks and assignments

Your Experience

• 15+ years of relevant experience.
• Expert in common network protocols such as TCP/IP, IPv4, IPv6, multicast
• Expert in dataplane technologies like DPDK based packet processing and performance tuning along with packet Latency / Loss analysis
• Expert in typical network device features like NAT, ALG, DoS Protection
• Strong experience in packet processing, parsing, networking (L2 -L4) protocols/architecture, Layer-2/Layer-3/Layer-4 packet flow
• Expert in computer architecture, cybersecurity, distributed systems
• Good to have experience in using Broadcom/Marvell chips for switching, QoS and interface management
• In-depth understanding of common software vulnerabilities and mitigations
• In-depth understanding of linux systems
• Expert C, Python, Shell script programming skills
• Tech lead experience in networking domains
• Strong communication skills to work effectively with multi-functional groups
• Strong Experience in C++/JAVA programming and XML/JSON understanding is desirable
• Can-do attitude and ability to take initiative and drive open issues to completion

Preferred Qualifications

• BS/MS degree in Computer Science/Engineering or equivalent experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Manage a high-performing team of 12-15 engineers and own the accountability of complete end-to-end delivery
• Drive design, development, implementation and documentation of engineering solutions.
• Excellent stakeholder and program management skills
• Establish best engineering practices and operation excellence backed up with product, engineering and scrum metrics
• Interact with PANW engineering teams across geographies to leverage expertise and contribute to the tech community.
• Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome products.
• Work closely with the Architects and cross-functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery) within the established architectural guidelines.
• Work with senior leadership to chart out the future roadmap of the products
• Participate in hiring and build teams enabling them to be high-performing agile teams.
• Participating in organizational events like hackathon/demo days etc.
• Interact closely for requirements with Business owners and technical teams both within India and across the globe.
• Mentoring and coaching the team and helping them grow

Your Experience

• 10+ years experience in building products and managing high-performing teams
• Have led a team of 10-12 engineers and owned accountability of E2E delivery
• Excellent stakeholder and program management
• Extensive experience building services using technologies like Java, Spring Boot, Python
• Advocacy for engineering and operational excellence.
• Exposure to developing large-scale data platforms using cloud technologies and Data warehouse products like BigQuery and Athena.
• Proficient in understanding and handling Non-Functional requirements (NFRs)
• Strong experience in running cloud-distributed system in production for at least 2-3 years
• Experience in creating high-performing, highly scalable, and distributed middle-tier services, in the Cloud like GCP or AWS
• Object Oriented analysis and design using common design patterns.
• In-depth knowledge of Restful/SOAP web services
• Knowledge of unit testing frameworks (Junit/Spock/Jest etc) and code quality control platforms
• Experience in CI/CD development environments/tools: Git, Maven, Gradle, Jenkins, GCP DevOps
• Working knowledge of SQL and NoSQL database technologies
• Strong hands-on development skills to prototype technical solutions.
• Strong desire to drive change, and ability to adapt to change quickly. Willing to learn new and emerging technologies.
• Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus-building skills; ability to influence and persuade, without direct control.
• Knowledge of cloud platforms like GCP and AWS
• Practitioner of Agile (Scrum) methodology

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Engineering Manager on the Prisma AIRS Red Teaming team, you will lead a talented, multi-disciplinary team of backend, frontend, and DevOps engineers. This is a critical leadership role where you will blend deep technical expertise with strategic people management to guide the development of an industry-defining AI security product. You will be responsible for the team's execution, fostering a culture of innovation, and ensuring the delivery of high-quality, scalable solutions.

Your Impact

• Lead and Inspire: Build, manage, and mentor a high-performing, full-stack engineering team, fostering a collaborative and inclusive environment.
• Drive Execution: Manage the team’s work and progress, ensuring timely and high-quality delivery of features and capabilities for the Prisma AIRS Red Teaming product.
• Provide Technical Leadership: Guide the team in designing and evaluating robust, scalable architecture. Apply your hands-on experience to review code, technical designs, and contribute to complex features.
• Collaborate Across Boundaries: Partner effectively with cross-functional stakeholders, including product management, design, and other engineering teams, to define roadmaps and deliver cohesive solutions.
• Champion Excellence: Uphold and improve engineering best practices, driving technical and operational excellence within the team.
• Communicate with Clarity: Leverage your strong communication skills to articulate technical vision, strategy, and project status to both technical and non-technical audiences.

Your Experience

• BS/MS degree in Computer Science or a related technical field.
• 15+ years of professional software development experience, with a proven track record of building and shipping high-quality software.
• 5+ years of formal engineering management experience, leading full-stack teams that include backend, frontend, and DevOps engineers.
• Exceptional technical judgment with deep, hands-on experience in designing, building, and evaluating highly scalable, distributed systems.
• Proficiency in reviewing complex code and detailed architecture documents.
• Demonstrated ability to manage project priorities, deadlines, and deliverables in an agile environment.
• Excellent communication and interpersonal skills, with a proven ability to collaborate effectively with diverse stakeholders across the organization.
• Experience with modern cloud platforms (GCP preferred) and CI/CD practices.

Nice to have

• Experience in the cybersecurity or AI/ML domain.
• Prior experience as a tech lead or architect before moving into management.
• A track record of successfully recruiting, hiring, and retaining top engineering talent.
• Experience managing geographically distributed teams.

All your information will be kept confidential according to EEO guidelines.