Field Support Specialist jobs at Oracle

Oracle's Field Support Specialist role is a critical component in meeting the tech industry's ever-growing need for technical professionals who can provide comprehensive technical support at the highest level. As a Field Support Specialist, you will serve as a technical resource for customers looking to take advantage of Oracle's cloud-based solutions. You'll collaborate with customers to develop individualized solutions and troubleshoot any technical problems. Additionally, you will provide the necessary support to help customers integrate the solutions they have purchased from Oracle. In this role, you must possess excellent communication skills, as you will often be the point of contact between Oracle and the customer. The customer's experience is paramount, and you must be able to answer their questions quickly and effectively in an effortless manner. Your ability to troubleshoot and present technical challenges to customers through a well-defined resolution process is key. Further, you should have a basic understanding of web development, cloud computing, database management, virtualization and scripting. With an understanding of these technologies and a customer-focused mentality, you can help customers make the most out of their Oracle solutions. Expoint is the perfect platform for job seekers looking to apply their skills in the tech industry. As a Field Support Specialist, you will be well-prepared to take full advantage of the knowledge and expertise available from Oracle. With the ability to collaborate with customers on a regular basis and provide the highest level of technical support, you can help customers make the decisions that will benefit them the most.