Jr Technical Care Specialist jobs at Nokia in Canada

The team you will be a part of

The Jr. IP R&D Lab Technologist will monitor operational processes concerning production and manage upgrades and repairs. You will also work within a variety of guidelines, standard operating procedures, and/or technical methods with a moderate degree of supervision.

• Manage upgrades, perform minor repairs, and track repairs.
• Maintain proper storage and ESD.
• Build custom PCs, install CentOS, and create Linux servers.
• Perform cabling and building of basic topologies.
• Troubleshoot various issues with network and equipment.
• Configuring terminal servers, APCs, and cabling topologies for testbeds/infrastructure
• Sniff the network to keep it running well. Find inefficiencies/problems and fix them.
• Keep benches, cabling, etc. neat and clean.
• Maintain a web page with troubleshooting tips, and procedures.
• Find/implement ways to improve the lab.
• Monitor the performance of these nodes during long-duration tests, and report anomalies to the supervising engineers.

• A Bachelors or Diploma in Computer Systems Technician or Computer Networking or a related field with an accredited school in Canada.
• Ability to learn quickly and to work in a fast-paced, innovative environment
• Experience with Linux/Unix operating systems, installing servers, creating users, and user groups and permissions.
• Experience with Windows Servers, installing DNS and Active Directory, and creating Group Policies.
• Familiar with networking tools, ie. TFTP, FTP, and Wireshark.
• Basic training in cable architecture and repair.

It would be nice if you have:

• Previous Nokia intern or co-op experience.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D – Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program