Lead Business Analyst Express Lane Operations jobs at Nike in United States, Beaverton

WHO YOU’LL WORK WITH

This position will report into the Men’s Basketball Apparel Design Director and will work alongside a team who works on Branded Basketball, Signature Athlete, NBA and NBA Uniform Apparel. This role requires experience developing and managing cross-functional relationships with Athletes, Graphic Designers, Product Management & Merchandising, Material/Trim Development, Technical Development and Sourcing teams. This role requires translating consumer & athlete insights and trend right performance product. The right candidate for this role understands that the best way to predict the future is to create it. This role will not have any direct reports.

WHO WE ARE LOOKING FOR

• Bachelor's Degree in Apparel/Fashion Design or related field. Will accept any suitable combination of education, experience, and training.
• 5+ years of relevant work experience in a design environment working with materials, trims, design and fit.
• You have an outstanding ability to apply and perform foundational design skills, including drawing/sketching, illustrations across analog and digital platforms. 3D experience is a plus.
• You are proficient in Adobe Illustrator, concept ideation, color theory and have strong presentation skills along with the ability to convey your design point of view through a variety of visual tools to both internal and external partners.
• You have a comprehensive understanding of materials, fit and performance design.
• You have relevant Apparel/Fashion/Design experience through on-job training and strong portfolio representation. Extra consideration will be given to those with a background in sport performance and sport style innovation.

WHAT YOU’LL WORK ON

This candidate will be our Lead Designer working on a variety of apparel products in Men’s Basketball such as Branded/On Court Performance and potentially Signature Athlete collections while working with an amazing design team to create the future of Basketball Apparel at Nike.

• You are a Listener, a Learner, and a Leader.
• You are a Culture-builder who prioritizes team, collaboration and relationships.
• You have a Passion for apparel design, understanding of collection-based design, can balance strong performance acumen as well as style and are a creative problem-solver.
• You are a highly skilled Designer with a focus on Research, Athletes and Basketball Style Culture.
• You are an Elite storyteller with a passion for narrative and improving product.
• You have Strong Focus, Excellent Time-Management and Prioritization Habits.
• You Ask Clarifying Questions and Adapt.
• You Know Why you’re coming to work at Nike.

WHO YOU’LL WORK WITH

As a Lead Test Engineer in the Material and Mechanical Lab (M&M Lab), you will work with various partner groups including Footwear product creation, innovation, and global teams to support testing of Nike Footwear products. You will be working with internal and external partners for implementing testing procedures on a global scale, ensuring methods can be consistently implemented. You will be working closely with a team of engineers and lab staff to enable data-driven decision making through expertise, agility, connectivity, and bringing forth advanced solutions.

· Bachelor’s degree in mechanical engineering, industrial engineering, materials science, product design, or related field. Will accept any suitable combination of education, experience, and training.

· A minimum 6 years of directly relevant work experience.

· Engineering or Technical Degree or equivalent/related work experience.

· In-depth understanding and hands-on experience in footwear materials and performance testing is required.

· Knowledge of footwear water protection testing required.

· Excellent written and oral communication skills, including strong data presentation and reporting skills, with an ability to effectively communicate technical information to non-technical audience required.

· Previous experience with Instron testing software and the Microsoft Office suite is required.

· Experience of biomechanics and the application of statistical design of experiments (DOE) is preferred.

· Experienced with machine maintenance, qualification, and establishing new equipment procedures/protocols.

· Thorough knowledge of lab and safety procedures.

· Experience leading testing projects and small teams.

· Excels in and helps to foster a collaborative team environment.

· Ability to work across cultures and navigate an organization matrix with sensitivity to a variety of cultures.

· Functions well in a rapidly changing environment.

· Working understanding of ISO 17025 Quality Management System, statistical analysis software, statistical process control (SPC) software, project management software, web-based applications, LIM systems, CAD software such as ProE or similar, desired.

· Ability to travel approximately 5%.

WHAT YOU’LL WORK ON

· You will work with partner groups across innovation and product creation from concept through production.

· You will perform a wide variety of tests and research, develop, and implement new testing procedures. This role acts as an internal consultant and testing SME providing technical guidance via test execution, analysis, and reporting on complex footwear projects.

· You’ll utilize standard and customized footwear material and product test methods.

· You will bring a quality mindset when documenting test plans, execution, analysis, and results. In addition, you will support local and global teams with test method development and process improvement projects.

WHO YOU’LL WORK WITH

Qualifications:

• Bachelor's degree in Marketing, Business, Communications or related field. Will accept any suitable combination of education, experience, and training.
• 5+ years’ successful experience navigating a complex matrix and building key relationships to achieve business results preferred
• 5+ years' account/project management and internal/external relationship management experience, preferably in the Sports industry preffered
• Excellent verbal and written communication skills including meeting facilitation and presentations.
• Proficiency in Keynote, Excel and MS Office applications.
• Ability to manage high profile communication and athlete relationships.
• Ability to juggle multiple time sensitive (both macro and micro) priorities and communicate bad news when necessary.
• True passion, understanding and interest in the Sport industry.
• Ability to travel up to 25% of the time.

WHAT YOU’LL WORK ON

You will work closely with the Sports Marketing Sport Categories and Integration team to innovate around how we serve athletes consistently and holistically.

Key Responsibilities:

• Develop and execute 365 athlete service plans for Nike’s top tier Basketball, Football, and Baseball athletes to deliver against the athlete’s personal interests and priorities, as well as Nike’s holistic service offering, focused on performance, innovation, styling, product, and brand.
• Manage the Basketball, Football, and Baseball athlete service budget to deliver against the entire portfolio, implementing a tiered approach to service.
• Work closely with the NSRL (Nike Sports Research Lab) team to deliver elevated performance services aligned to the athlete’s training, competition, and recovery goals.
• Collaborate with the Styling Services team to develop and execute curated styling journeys for priority athletes to help them shine when the world is watching.
• Connect with Basketball, Football, and Baseball athletes during key sport moments, cultural moments, and Nike moments to deliver elevated services curated for them and for the specific moment.
• Work with Basketball, Football, and Baseball Sports Marketing Reps and functional stakeholders to deliver a premium experience during athlete WHQ visits.
• Manage athlete plan updates in AirTable and SMARTE to ensure a seamless flow of information to key business and leadership stakeholders.
• Work closely with Sports Marketing Athlete Integration counterparts to deliver broader athlete plans, inclusive of both service and Nike integration opportunities.

As theyou will assist in leading and inspiring the North America (NA) Digital Platform Operations team in its effort to create unbreakable consumer relationships. You will leverage digital to fuel the next generation Nike Network and frictionless service at scale.

Elevate an integrated digital user experience

• Evolve the digital platform (Nike.net) and its sales applications through various internal and external sources of information such as user’s feedback, ideation sessions and collaboration between geo teams and global partner go to market teams
• Provide services that are integrated with a seamless, intuitive and user-friendly experience
• Engage frequently and in a creative way with the Nike.net users to stay connected and ahead of the game

Enable the Nike seasonal sell-in process through the right information at the right time

• Collaborate with your global counterparts to activate seasonal stories, product, technology and innovation. Produce additional content assets to fill gap(s) and/or to complement the available package
• Work with the Merchandising organization to seasonally release a complete and on time segmented assortment offering
• Attend and observe key seasonal sell-in meetings to maintain a strong connection and to continuously seek for improvements

40%

• Responsible for driving the digital service model for your respective business segment.
• Responsible for incorporating AE/ Retailers needs to drive adoption of the digital platform and the development of digital tools.
• Gather the necessary feedback and work with the Sr Digital Platform Manager on all enhancement requests.
• Initiate and develop strong working relationships with regional, category or account sales leadership teams through regular meetings to understand the nuances of the businesses and how best we can support that business through our platform.
• Represent NA PGTM on select global projects related to Nike.net. This includes being main point of contact to the global project team, scheduling follow-up meetings outside of weekly project meetings if need be, lead UAT for NA and liaison for comms/TM plan for the related project.
• Work with the GTM Sales Ops team on any changes that impact the business. Account closures, terms and condition changes, sales programs, etc.
• Leverage major communications that come from the Transition Manager and ensure that your business segment understands.

Product Triage30%

• Troubleshoot product visibility issues within Prepare Account Offering (PAO) and Nike.net Order applications.
• Work back with Merchandising to resolve upstream product set up issues.
• Log issues through
  NikeNow
  for all technical issues.

20%

• Develop the training model that best supports assigned business segment ensuring that all AE’s are proficient in Nike.net applications.
• Be proactive in driving adoption, individual trainings, tracking usage of new applications and providing follow-up training materials.
• Develop and execute group training sessions.

Inbox Support10%

• Backup to Digital Platform Ops Specialist
• Support the Inbox coverage in triaging all platform issues that come through the platform.
• Log tickets for technical support with our Production Support team through
  NikeNow
  .

WHAT YOU'LL BRING

• Bachelor’s degree in Business, Sales, Ecommerce, Digitalorequivalent combination of education and experience
• 5+ years professional experience
• Demonstrated ability to achieve results in a dynamic environment and to deliver on strategic, tactical and operational levels
• Excellent verbal and written communication skills, including meeting facilitation and presentation skills
• Pro-active problem solver with the ability to assess a challenge and develop action steps for resolution
• Experience with business process improvement methods & project management skills a plus
• Demonstrated a strong customer and services orientated
• Skilled in Microsoft Office (PowerPoint, Excel), experience with SAP and Salesforce.com is a plus

Information about benefits can be found .

WHO YOU’LL WORK WITH

Qualifications:

• Bachelor's degree in Marketing, Business, Communications or related field. Will accept any suitable combination of education, experience, and training.
• 5+ years’ successful experience navigating a complex matrix and building key relationships to achieve business results preferred
• 5+ years' account/project management and internal/external relationship management experience, preferably in the Sports industry preffered
• Excellent verbal and written communication skills including meeting facilitation and presentations.
• Proficiency in Keynote, Excel and MS Office applications.
• Ability to manage high profile communication and athlete relationships.
• Ability to juggle multiple time sensitive (both macro and micro) priorities and communicate bad news when necessary.
• True passion, understanding and interest in the Sport industry.
• Ability to travel up to 25% of the time.

WHAT YOU’LL WORK ON

You will work closely with the Sports Marketing Sport Categories and Integration team to innovate around how we serve athletes consistently and holistically.

Key Responsibilities:

• Develop and execute 365 athlete service plans for Nike’s top tier Basketball, Football, and Baseball athletes to deliver against the athlete’s personal interests and priorities, as well as Nike’s holistic service offering, focused on performance, innovation, styling, product, and brand.
• Manage the Basketball, Football, and Baseball athlete service budget to deliver against the entire portfolio, implementing a tiered approach to service.
• Work closely with the NSRL (Nike Sports Research Lab) team to deliver elevated performance services aligned to the athlete’s training, competition, and recovery goals.
• Collaborate with the Styling Services team to develop and execute curated styling journeys for priority athletes to help them shine when the world is watching.
• Connect with Basketball, Football, and Baseball athletes during key sport moments, cultural moments, and Nike moments to deliver elevated services curated for them and for the specific moment.
• Work with Basketball, Football, and Baseball Sports Marketing Reps and functional stakeholders to deliver a premium experience during athlete WHQ visits.
• Manage athlete plan updates in AirTable and SMARTE to ensure a seamless flow of information to key business and leadership stakeholders.
• Work closely with Sports Marketing Athlete Integration counterparts to deliver broader athlete plans, inclusive of both service and Nike integration opportunities.

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