Floor Manager Coach - Leicester jobs at Nike in United Kingdom

As ayou will be a key leader within the team, where dedication and commitment are as fundamental as any previous work history you bring with you. This critical role leads the store in the back-of-house functions, working with the team to deliver all logistical requirements and to ensure the Sales team has a full range of product on offer to sell.

• Managing our Daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Providing leadership to the Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Overseeing Workplace Health & Safety & ensuring that safe practices are followed at all times

• Previous relevant Logistics experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanor

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year
• Access to special release product
• Birthday leave

What you bring:

Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

COMMERCIAL

• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
• Being responsible for monthly initiative launches
• Using our reporting tools to make the best commercial decisions
• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
• Leading team Engagement on NIKE Community Ambassador activities
• Partnering with senior store leadership, you will oversee the hiring processes including onboarding
• Being responsible for store scheduling
• Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE

• Leading by example and the delivery of our sales floor service and bring the consumer journey to life
• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
• Completing specific training and share completion with athlete services
• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for quarterly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:

• Four years customer service and/or retail experience, at least one of those years in a Floor Manager function
• Ability to coach and develop a strong team
• Effective communicator, brand ambassador, and innovative leader
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours(40 hours),which will include day, evening, weekends, and/or holidays, based on department and store/company needs

Apply now online

The Visual Merchandising & Styling team is responsible for developing and implementing inspiring, premium and elevated consumer experiences and product presentations for the Nike brand. As Manager, Retail Marketing, VMS, London UK & Ireland you will be part of the London UK & Ireland Retail Marketing function, reporting directly to the Director, Retail Marketing, London UK & Ireland.

In this role core duties will include:

• Driving the strategic planning and execution of seasonal and daily Visual Merchandising & Styling ethos and approach across the Nike Sport Marketplace in UK&I to drive inspiration & deliver brand standards, whilst serving the business.

• Obsessing the consumer journey through store and making sure the Nike brand inspires London & UKI consumers in an impactful & meaningful way.

• Driving education & inspiration of store-based VMS teams to be able to drive the best store experience every day and maintain our standards, partnering with the UKI Field Retail team.

• Working collaboratively with our Consumer Insights function, Store teams and UKI Field Retail team to continuously understand how consumers shop, get ongoing feedback & learnings to build this into our executional plans & feed back to our Geo counterparts.

• Managing, developing & empowering a team of professionals & specialists

You will report directly into the Director, Retail Marketing, London UK & Ireland and dotted line report into the Director, Retail Marketing, VMS, EMEA.
In this role you will work cross-functionally in London UK & Ireland, as well as closely with Geo & Global counterparts to align strategies & priorities, to ultimately bring our brand & consumer field of play visions to life for consumers. You will be expected to build & foster relationships that produce high-quality work through collaboration, partnership & alignment.

You will also manage & coach a team of professionals and specialists.

A successful candidate will be expected to clearly demonstrate and articulate experience of the below essential requirements in order to be considered. Candidates that meet these criteria will then be assessed based on the competencies also outlined below.

Essential requirements:

• Longterm years of experience in marketing, with a strong focus on retail and digital marketing, with prior experience in Visual Merchandising & Styling

• A demonstrable understanding of the London consumer, the city and Nike’s position within it; knowledge of the current retail landscape, latest trends & innovations

• Previous people management & team leadership experience

• Experience working cross-functionally & with multiple stakeholders to drive alignment, influence decisions and drive impact

• A desire & willingness to adapt in an agile fashion to our consumers’ and organisation’s needs

This job posting will be closed on the 13th of June 2025.
After that, we will share feedback to all applications and move forward with the shortlisted ones.
This role is available for relocation.

WHAT YOU WILL WORK ON?
• Managing our Daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Providing leadership to the Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Overseeing Workplace Health & Safety & ensuring that safe practices are followed at all times

• Previous relevant Logistics experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanour

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year
• Access to special release product
• Birthday leave

As ayou will be a key leader within the team, where dedication and commitment are as fundamental as any previous work history you bring with you. This critical role leads the store in the back-of-house functions, working with the team to deliver all logistical requirements and to ensure the Sales team has a full range of product on offer to sell.

• Managing our Daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Providing leadership to the Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Overseeing Workplace Health & Safety & ensuring that safe practices are followed at all times

• Previous relevant Logistics experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanor

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year
• Access to special release product
• Birthday leave

Downtown Philadelphia

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete".

As anyou are
:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.

• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).

• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.

• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.

• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).

• Providing reports about store activities, local marketplace and consumer insights.

• Ensuring that the store complies with all NIKE standards and guidelines.

• Cooperating with your business partners across stores and HQ.

What you get:

• Attractive salary that evolves with the market and experience.

• Opportunity on receiving monthly bonuspayments.

• Attractive online and in-store employee discounts.

• Attractive Benefits Package, Pension & Share scheme.

• Exciting development and career opportunities.

• Regular training on leadership, sales and products.

• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).

• Staff dress to represent NIKE and foster our team spirit.

• Access to sports activities.

• Opportunities to participate in unique NIKE moments.

What you bring:

• A passion for NIKE and/or love of sport.

• Some experience in retail and/or leadershippositions.

• Very good command of English language(written andspoken).

• Experience and competency in serving exceptional consumer service.

• Ability to coach and develop a strong team.

• Strong focus on communication.

• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.

• Enthusiasm and passion about sports and/or sports fashion.

• Availability to work evenings and weekends.