Assistant Store Manager Head Coach – Bournemouth Unite jobs at Nike in United Kingdom

As ayou will be a key leader within the team, where dedication and commitment are as fundamental as any previous work history you bring with you. This critical role leads the store in the back-of-house functions, working with the team to deliver all logistical requirements and to ensure the Sales team has a full range of product on offer to sell.

• Managing our Daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Providing leadership to the Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Overseeing Workplace Health & Safety & ensuring that safe practices are followed at all times

• Previous relevant Logistics experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanor

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year
• Access to special release product
• Birthday leave

What you bring:

Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

COMMERCIAL

• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
• Being responsible for monthly initiative launches
• Using our reporting tools to make the best commercial decisions
• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
• Leading team Engagement on NIKE Community Ambassador activities
• Partnering with senior store leadership, you will oversee the hiring processes including onboarding
• Being responsible for store scheduling
• Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE

• Leading by example and the delivery of our sales floor service and bring the consumer journey to life
• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
• Completing specific training and share completion with athlete services
• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for quarterly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:

• Four years customer service and/or retail experience, at least one of those years in a Floor Manager function
• Ability to coach and develop a strong team
• Effective communicator, brand ambassador, and innovative leader
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours(40 hours),which will include day, evening, weekends, and/or holidays, based on department and store/company needs

Apply now online

The Visual Merchandising & Styling team is responsible for developing and implementing inspiring, premium and elevated consumer experiences and product presentations for the Nike brand. As Manager, Retail Marketing, VMS, London UK & Ireland you will be part of the London UK & Ireland Retail Marketing function, reporting directly to the Director, Retail Marketing, London UK & Ireland.

In this role core duties will include:

• Driving the strategic planning and execution of seasonal and daily Visual Merchandising & Styling ethos and approach across the Nike Sport Marketplace in UK&I to drive inspiration & deliver brand standards, whilst serving the business.

• Obsessing the consumer journey through store and making sure the Nike brand inspires London & UKI consumers in an impactful & meaningful way.

• Driving education & inspiration of store-based VMS teams to be able to drive the best store experience every day and maintain our standards, partnering with the UKI Field Retail team.

• Working collaboratively with our Consumer Insights function, Store teams and UKI Field Retail team to continuously understand how consumers shop, get ongoing feedback & learnings to build this into our executional plans & feed back to our Geo counterparts.

• Managing, developing & empowering a team of professionals & specialists

You will report directly into the Director, Retail Marketing, London UK & Ireland and dotted line report into the Director, Retail Marketing, VMS, EMEA.
In this role you will work cross-functionally in London UK & Ireland, as well as closely with Geo & Global counterparts to align strategies & priorities, to ultimately bring our brand & consumer field of play visions to life for consumers. You will be expected to build & foster relationships that produce high-quality work through collaboration, partnership & alignment.

You will also manage & coach a team of professionals and specialists.

A successful candidate will be expected to clearly demonstrate and articulate experience of the below essential requirements in order to be considered. Candidates that meet these criteria will then be assessed based on the competencies also outlined below.

Essential requirements:

• Longterm years of experience in marketing, with a strong focus on retail and digital marketing, with prior experience in Visual Merchandising & Styling

• A demonstrable understanding of the London consumer, the city and Nike’s position within it; knowledge of the current retail landscape, latest trends & innovations

• Previous people management & team leadership experience

• Experience working cross-functionally & with multiple stakeholders to drive alignment, influence decisions and drive impact

• A desire & willingness to adapt in an agile fashion to our consumers’ and organisation’s needs

This job posting will be closed on the 13th of June 2025.
After that, we will share feedback to all applications and move forward with the shortlisted ones.
This role is available for relocation.

What you bring

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

Availability

• Full-time 40 HOURS PER WEEK

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs

*Relocation is not currently available for this position

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Must be available to work evenings and available Saturday & Sunday

Apply now online (it is recommended that you indicate your availability in your resume).

WHAT YOU WILL WORK ON?
• Managing our Daily re-stocking of product/stock maintenance
• Ensuring execution of timely product turnaround from back-of-house to the sales floor
• Providing leadership to the Logistics team, ensuring that they meet performance expectations
• Delivering financial results - driving the execution of logistics processes to enable Sales targets to be achieved
• Overseeing Workplace Health & Safety & ensuring that safe practices are followed at all times

• Previous relevant Logistics experience and good knowledge of warehousing systems
• Outstanding communication skills, both written & verbal
• Experience managing a team
• Solid organisation skills
• Attention to detail, reading & understanding reports
• A passion for the NIKE brand
• A natural sense of urgency and an energetic demeanour

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary, generous product discounts and yearly bonus
• Full uniform provided twice per year
• Access to special release product
• Birthday leave

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 8 hours per week
• Must be available to work evenings and available Saturday & Sunday
• This is a seasonal role

Apply now online