Senior Product Manager Cx jobs at Nice in United States, Sandy
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United States
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Sandy
12 jobs found
Yesterday
NIC
NICE Product Customer Success Manager CX United States, Utah, Sandy
Understand the client contract in detail to ensure it is correctly fulfilled and issues are avoided. Identify journeys that will achieve the contract volumes, ensuring that the journeys provide. value...
Provide senior-level technical configuration and, in some cases, programming as required. Provide process, data, and object modeling in a variety of application and database environments. Provide database design, development, and...
Meet with internal stakeholders, including Product Management, to understand product requirements. Define design and architecture to support product features based on generative AI. Communicate design to Product Management, development teams,...
Provide leadership in design, delivery, and support of software and platforms. Provide leadership in management and behavior including senior level communication skills and abilities consistent with the 4E leadership model....
Work as a member of an agile team to enhance and improve software. Design and present projects to improve current process and overall platform. Code and test projects. Create automation...
Proactively seek feedback from customers and prospects. Analyze, document, and communicate intelligence regarding client and prospect feedback looking specifically for unfulfilled needs for new opportunities. Analyze, document, and communicate intelligence...
Channel Ownership: Own the Digital Social and Messaging channels at NiCE, including managing partner relationships and driving innovation and alignment in social messaging. Product Strategy: Develop and implement product strategies...
Understand the client contract in detail to ensure it is correctly fulfilled and issues are avoided. Identify journeys that will achieve the contract volumes, ensuring that the journeys provide. value...
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