Sales Development Representative Intern jobs at Nice in United States, Sandy

As ayou’ll be an effective and fearless communicator who can smoothly navigate objections on a sales call. The role involves researching companies and contacts, outbound campaigns and eventually working with senior account executives to move deals through the pipeline. It is a dynamic role that fits high energy, collaborative and smart salespeople. A person with the ability to speak and write in Spanish is highly desired.

How will you make an impact?

• Identify potential customers through various methods, such as online research, social media, networking events, and industry databases.
• Compile lists of potential leads to target based on ideal customer profiles and market segments.
• Make initial contact with potential leads through phone calls to introduce the company’s products or services.
• Determine the suitability of leads based on predefined criteria such as budget, authority, need, and timeline (BANT).
• Arrange meetings or product demonstrations between qualified leads and the sales team.
• Maintain accurate and up-to-date records of all interactions with leads in the Customer Relationship Management (CRM) system.

Have you got what it takes?

• Inside sales experience in technology
• Experience with financial or banking solutions preferred
• Dynamic self-starter with strong communication skills, “Hunter” mentality and a can-do attitude
• Proficient with web presentation tools
• Experience working with Salesforce.com a plus
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to succeed in a quick sales cycle environment

You will have an advantage if you also have:

• Experience/knowledge of Actimize solutions.

Director of Sales
Individual Contributor

As a Sales Development Intern, a Typical Day Might Include the Following:

• Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
• Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
• Participate in other lead generation campaigns as defined by management.
• Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
• Meet or exceed Lead Development quotas as defined by management.
• Maintain comprehensive knowledge of current and future NICE CX products and services offered.
• Interact as necessary with assigned territory sales team.
• Attend meetings and trainings as required.

To Land This Gig You'll Need:

• Junior or Senior in a Marketing, Business Management, or related program.
• Coursework or experience relating to: marketing, communications, business management.
• Previous experience with customer service.
• This is a full time internship position. Ideal candidates should be available to work 40 hours per week.

As a Sales Development Intern, a Typical Day Might Include the Following:

• Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
• Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
• Participate in other lead generation campaigns as defined by management.
• Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
• Meet or exceed Lead Development quotas as defined by management.
• Maintain comprehensive knowledge of current and future NICE CX products and services offered.
• Interact as necessary with assigned territory sales team.
• Attend meetings and trainings as required.

To Land This Gig You'll Need:

• Junior or Senior in a Marketing, Business Management, or related program.
• Coursework or experience relating to: marketing, communications, business management.
• Previous experience with customer service.
• This is a full time internship position. Ideal candidates should be available to work 40 hours per week.

As a Sales Development Intern, a Typical Day Might Include the Following:

• Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
• Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
• Participate in other lead generation campaigns as defined by management.
• Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
• Meet or exceed Lead Development quotas as defined by management.
• Maintain comprehensive knowledge of current and future NICE CX products and services offered.
• Interact as necessary with assigned territory sales team.
• Attend meetings and trainings as required.

To Land This Gig You'll Need:

• Junior or Senior in a Marketing, Business Management, or related program.
• Coursework or experience relating to: marketing, communications, business management.
• Previous experience with customer service.
• This is a full time internship position. Ideal candidates should be available to work 40 hours per week.

📍Sandy, Utah (Hybrid)
💼R&D – Digital Team
🕒Part-time (20 hours/week, flexible with class schedules, required to come to office 2 days a week)

🔧 What You'll Do

• Collaborate with senior engineers to build new features and enhance the Digital Platform.
• Contribute to front-end development using React
• Work on back-end services and APIs using PHP
• Participate in code reviews, team standups, and agile development processes
• Write clean, maintainable, and well-documented code
• Learn best practices in software development within a large-scale enterprise

✅ What We’re Looking For

• Actively pursuing a degree in Computer Science, Information Systems, Software Engineering , or a related field
• Experience or coursework in PHP or React
• Familiarity with web development fundamentals: HTML, CSS, JavaScript/TypeScript
• Problem-solving mindset and willingness to learn and tackle tough challenges
• Ability to work independently and as part of a collaborative team
• Strong communication skills
• Positive can-do attitude

🌟 Nice to Have

• Experience with REST APIs, unit testing, or cloud platforms (AWS)
• Previous internship or project work with modern web apps

🎓 Perks for Students

• Flexible work hours to accommodate school schedules
• Mentorship from experienced developers
• Real-world, resume-boosting development experience
• Opportunity to contribute to production-level code used by global customers

As a Sales Development Intern, a Typical Day Might Include the Following:

• Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
• Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
• Participate in other lead generation campaigns as defined by management.
• Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
• Meet or exceed Lead Development quotas as defined by management.
• Maintain comprehensive knowledge of current and future NICE CX products and services offered.
• Interact as necessary with assigned territory sales team.
• Attend meetings and trainings as required.

To Land This Gig You'll Need:

• Junior or Senior in a Marketing, Business Management, or related program.
• Coursework or experience relating to: marketing, communications, business management.
• Previous experience with customer service.
• This is a full time internship position. Ideal candidates should be available to work 40 hours per week.

Financial Responsibilities:

• ​Meet or exceed Sales Development team quota as determined by management. Provide qualified sales opportunities to sales team members thereby increasing the Company's revenue.

Major Functions/Responsibilities:

• Delivers quality leads to the sales organization and ensures daily call activity and lead production expectations are met and exceeded.
• Daily sales training and coaching to ensure lead development staff is utilizing proper technique and processes.
• Critical, evolutionary thinking related to lead nurturing / generation.
• Team oriented and managerial style geared toward preparing lead generators for advancement.
• Follows up with field and inside personnel for leads generated.
• Ensures leads are adequately qualified to ensure a high probability of a sale, is ultimately measured on business closed because of leads generated.
• Inspires lead development staff to pursue NICE career advancement.
• Responsible for the tracking and reporting of leads via Salesforce.com and any other applicable methods.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• ​Bachelor’s degree in Business Management, Marketing, Communications or related field or equivalent work experience required. ​​

Experience Requirements:

• ​6+ years prior sales experience required with demonstrated success in a quota-bearing environment.
• 6+ months minimum lead generation, sales development, or equivalent experience.
• 6+ months Management experience
• Excellent targeted questioning skills.
• Superior verbal communication skills and confidence in interacting with senior level executives.
• Strong organizational and time management skills.
• Full-cycle sales process knowledge.
• Advanced computer usage skills including prior usage of Salesforce.com.​

Experience Preferred:

• ​Technology / software sales experience preferred
• Telecommunications background preferred

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​