Technical Support Engineer jobs at Nice in United States, Richardson
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Richardson
8 jobs found
02.09.2024
NIC
NICE Technical Support Engineer United States, Texas, Richardson
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
Design and develop quality, proficient and well documented technical solutions that satisfy business requirements and meets corporate architectural standards. Develop solid unit, integration, and automation tests according to organizational standards....
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Work on the technical design, development, release, and deployment of cloud-based infrastructure, automation, and applications. Working with, and supporting, the development team with application configuration for deployment, monitoring, and other...
Play lead role in designing and developing infrastructure automation solutions that are cloud agnostic and will work in both AWS and Azure. Provide guidance for optimal setup from networking, compute,...
Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues. Maintain high customer satisfaction throughout the entire problem resolution process, through frequent...
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