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Company (1)
Job type
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United Kingdom
Southampton
11 jobs found
29.08.2024
NIC
NICE Technical Support Engineer United Kingdom, England, Southampton
Efficient, effective, and respectful communication skills both with customers and within internal departments. Including:. Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use...
Design of video and media transcoding solutions for NICE’s digital evidence management platform. Research into 3rd party video formats to understand how they are encoded. A successful candidate will be...
Automated and manual test of complex audio/video format decoders. Test planning, test case design and execution, within a disciplined Agile process. Set-up, configuration and maintenance of test environments. Configuration of...
Responsible for troubleshooting network and platform issues from a server-side perspective. Validates and tests all NICE CXone products and platforms. Performs routine health checks over and above automated monitoring to...
Provide 2nd/3rd line engineering support to the product. Provisioning, deploying, patching and upgrading primarily enterprise software hosted on the Azure cloud. Working closely with the development team to ensure successful...
Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical...
Be able to communicate effectively, including via email, instant message, phone, and video conferencing tools. Be fierce in your pursuit of product quality. Be an excellent problem solver with an...
Efficient, effective, and respectful communication skills both with customers and within internal departments. Including:. Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use...
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