Senior Technical Account Manager jobs at Nice in Philippines, Manila

As a Senior Technical Account Manager in the tech industry in Manila, Philippines, you will be a highly experienced and important member of the team! Your job is to liaise between clients and internal teams to ensure successful engagements that are well-managed and efficient. You will ensure that projects are completed on time and budgets are managed, while developing plans to maintain improved practices and support systems. You will be the primary contact between the client and internal team and will be responsible for providing a high level of customer service. Your role will include building relationships with clients, understanding their needs, and implementing technical solutions ensuring that all timelines are met. You will need to monitor the progress of projects and will be responsible for organizing and preparing updates for clients. Excellent communication and interpersonal skills are essential for this role as are problem-solving and analytical skills. You will need to be well informed of the tech industry in order to provide the best advice and evaluate requests and present solutions to customers. As the Senior Technical Account Manager at Expoint, you will be able to hone your knowledge and skill in the tech industry while gaining invaluable experience. With an understanding of customer service and problem-solving skills, you will be able to communicate with clients and make sure their requests fit the needs of the customer while at the same crucial time ensuring that a client's wishes are honored.