Specialist Product Owner Actimize jobs at Nice in India, Pune

How will you make an impact?

• Own and manage AWS infrastructure end-to-end, deployed using AWS CDK (Python) and cloud formation.
• Build, maintain, and optimize CI/CD pipelines using Jenkins , ensuring high availability and minimal downtime.
• Architect scalable, secure, and cost-efficient AWS environments using services like (but not limited to) EC2, Auto Scaling Groups, ECS, Fargate, Lambda, ElastiCache, Kinesis, and CloudWatch.
• Identify and implement infrastructure cost optimization strategies and auto-scaling policies.
• Write, maintain, and evolve Infrastructure as Code using AWS CDK (Python).
• Drive monitoring, alerting, and observability initiatives using CloudWatch and third-party tools.
• Collaborate with Engineering and QA teams to support high-quality releases and faster deployments.
• Participate in incident response, root cause analysis, and environment troubleshooting.

Have you got what it takes?

• BS or MS in Computer Science, Engineering, or a related technical discipline.
• 8+ years of hands-on experience in DevOps or Cloud Engineering roles.
• Extensive Python knowledge with experience in AWS CDK for infrastructure provisioning.
• Strong hands-on expertise in AWS cloud services , networking, IAM, and VPC architecture.
• Deep experience with Jenkins pipelines and automation (Groovy/Bash/Python scripting).
• Proven track record in managing and optimizing production-grade AWS environments .
• AWS Certified (at least one Associate level – Solutions Architect, SysOps, or DevOps).
• Expertise in cost optimization, monitoring, and auto-scaling strategies.
• Proficiency in version control systems like GitHub/GitLab.

Sandip Bhattcharjee
Individual Contributor

Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

How will you make an impact?

• You will be responsible for the Sales Strategy for our Fraud Prevention LOB in the EMEA and APAC region and drive the Fraud Prevention business, pipeline and booking.
• Function as the Fraud Prevention SME for the Actimize Direct Sales team as well as our Customers and Prospects
• Liaise with internal Actimize teams (Product, services, SMEs) to identify industry trends, identify new offerings and align sales strategy/sales campaigns.
• Understand the market and our customer’s focus and needs to drive the Actimize Fraud Prevention Strategy for the EMEA and APAC
• Identify strategic sales initiatives based on current and future technology needs
• Deliver technical Fraud Prevention sales presentations to executive levels of organizations and assist in the preparation of formal proposals and responses.
• This role will involve 25% of travelling.

Have you got what it takes?

• 10+ years of Experience in Financial Services, Fraud Prevention sales or at a Financial Institution, Software Vendor or industry consulting roles in the Fraud Prevention space
• Experience in selling or implementing enterprise Fraud Prevention application software solutions (application plus services). Ideally payment processing solutions to compliance/operational risk departments in the brokerage/banking/insurance industries.
• Experience selling complex software with a long sales cycle
• Ability to position the Company, its products and services in the marketplace vis-à-vis competitor.
• Fraud Prevention certifications a plus
• Familiar with revenue recognition
• Contract negotiation skills and experience
• Excellent communication (written/presentation) and interpersonal skills
• Proactive and customer-focused
• Experience selling or implementing AML/Fraud products is a plus

You will have an advantage if you also have:

• Strong communication skills
• Fraud Prevention certifications
• Previous Enterprise Software sales or implementation background in Fraud Prevention.

Reporting into:Vice President, Solution SalesRole Type:Individual Contributor

Have you got what it takes?

• Coordinating sprint stories with team resources to ensure QA commitments are fully achievable
• Hands-on functional and front-end manual test case design and execution.
• Enhance existing Automation test suite using Python programming
• Good understanding of automation
• Design test scenarios and perform test review and provide test reports
• Reviewing Test cases and automation code for other QA team members
• Monitoring daily regression builds to ensure quality of code is consistently maintained.
• Contributing to product design to ensure testability and robustness of products and features.
• Working closely with QA team and Developers to deliver high quality releases for production.
• Strong problem-solving skills and ability to troubleshoot application and environment issues
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools

Qualifications:

• Degree in Computer Science, IT Engineering / MCA / MCM / MCS
• Upto 12 + years of experience working in software Industry as a QA engineer (Manual + Automation) with at least 4 years of QA Automation experience
• Hands on experience in implementing Automation
• Hands on experience in POM framework design and development for QA automation using Python /Java (Windows / Linux environment)
• Experience with API automation tools like Postman.
• Experience with basic Database environments (MongoDB / MySQL / PostgreSQL)
• A comprehensive familiarity and proven experience in OOP.
• Good understanding of Java or Python
• Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and Artifactory
• Familiarity and/or experience with public cloud infrastructure and technologies such as Amazon Web Services (AWS), Google Cloud Engine, or Azure
• Experience working on Actimize solutions or Fraud Detection product will be an added advantage
• Experience testing with Fraud Rules Engines will be an added advantage
• Experience testing with Workflow/profile/policies will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, along with your work you will have additional responsibilities of team work(scrum, planning etc). You will also get an opportunity to groom other junior team members and plan their work.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Backend Development
• .Netcore 8.0, .net, C#
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Unit Test case writing – NUnit
• Performance metrics
• Database Knowledge
• MSSQL – Relational DB basics, joins, indexing, SP
• MongoDB – Understanding NoSQL schemas, queries(good to have)
• AWS Intermediate
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Experience with CI/CD & Jenkins, Artifactory
• Experience in GenAI and AI powered tool
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Holds very good attitude and take the accountability of the work
• Ability to work independently and collaboratively

Good to Have:

• Experience in financial markets compliance domain
• Experience in Big-Data
• Shell Scripting knowledge

Qualifications:

• BS/MS in CS or equivalent degree
• 9+ years of experience in R&D engineering (.NetCore, Blazer, Azure, MSSQL, Specflow)

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, you'll have the chance to learn from experienced engineers while gradually taking on more complex tasks.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

4-8 years of experience

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Responsive Design – Using Flexbox/Grid and frameworks like Bootstrap or Tailwind
• Backend Development
• Node.js – Core concepts (event loop, async programming)
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Database Knowledge
• MongoDB – Understanding NoSQL schemas, queries
• MySQL/PostgreSQL – Relational DB basics, joins, indexing
• AWS Basics
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Good to Have:

• Experience with CI/CD & Jenkins, Artifactory
• Experience in financial markets compliance domain

Qualifications:

• BS/MS in CS or equivalent degree
• 4-8 years of experience in R&D engineering (Node, AWS, Data Base)

Manager

How will you make an impact?

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 10+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• 8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

, AWS, Azure, DevOps experience.

Reporting into: Tech Manager

Role Type: Individual Contributor

The Director of Product Management directs, establishes, maintains, and plans the overall direction and goals for assigned product solutions. Drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million dollar solutions. Coordinate and negotiate product issues with the engineering, operations, marketing, training and sales groups. Interacts with sales, development, training and product marketing to define requirements, and directs interaction with engineering and solutions management on product development activities. Defines the requirements and manages the product development process by translating user testing and customer support feedback into feature/function requirements. Manages a group of product managers / development employees. Relies on experience and judgment to plan and accomplish goals.

• Identifying, pursuing, and maintaining key relationships with targeted strategic partners.
  • Driving the business. Maximizing revenue and margin growth by identifying new business opportunities.
  • Owning Product/Solution P&L holistically for the assigned solution set(s).
  • Definition & coordination of "whole" solution. This includes the definition of the products and features.
  • Developing product roadmaps, and managing cross solution backlog of stories and requirements.
  • Prioritizing of company solutions against business needs and market demand.
  • Obtaining relevant customer and market data to guide and validate company direction on product development.
  • Directing the efforts of product managers to document, and communicate new product development and product improvement projects with accompanying concepts, use cases, requirements, and project plans.
  • Working with multiple departments to help them understand product requirements and market needs and facilitate cooperation to complete projects related to assigned product line.
  • Training solution managers to follow best practices and processes established for developing new products and product improvements.
  • Proactively work with sales to assist with sales opportunities.
  • Day to day management, coordination, and delivery of projects related to assigned product lines.
  • Regular report Performance Metrics relevant to assigned products.
  • Traveling to customer sites to understand needs and fulfill expectations.
  • Attending trade shows; participate in panel discussions & presentations to represent NiCE CXone as industry experts and thought leaders in our space.
  • Providing leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.
  • Prioritizing, assigning and managing department activities and projects in accordance with the Operations department’s goals and objectives. Adjust hours of work, priorities and staff assignments to ensure efficient operation, based on workload.
  • Responsible for recruiting, hiring and firing for the department.
• experience and ownership of APIs, including modernization and containerization
  • Follow the company Code of Ethics and policies and procedures at all times.
• Follow the company Code of Ethics and policies and procedures at all times.
  • Communicate in an effective and professional way with customers in and outside of NiCE CXone

Bachelor’s Degree in Computer Science, Business Information Systems, Marketing, or similar field or equivalent work experience required. Master’s Degree preferred.
• 12+ years of product management experience with formal product management techniques, tools, and principles involved in planning and delivering new software products and services.

• Requires in-depth knowledge in and experience with agile & SCRUM development methodologies.
  • Experience with P&L accountability
  • Requires excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.
  • Requires ability to read and understanding technical information well enough to convey in original written communications to multiple audiences.
  • Requires ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.
  • Requires excellent skills with specialized computer software for drafting and producing documents and diagrams
  • Experience with Contact Center solutions including Agent interactions and automations, virtual agents, GenAI/LLMs.
  • Experience managing one’s own time and balancing many different projects simultaneously.
  • Experience with software development, networking, hosted applications, telecommunications, or other similar technical products
  • Experience with a SaaS product set.
  • People leadership experience.

Vice President, Product Management
People Manager and Contributor