Senior Manager Product Design - Platform Engineering jobs at Netflix

• Partner closely with multi-disciplinary team members - Product Design, Content Design, Product Management, Engineering, Research, Operations, and others – to take the business to the next level;

• Work across all stages of the design process (user research, ideation, concept development, validation, workflow diagramming, prototyping, final visual design, and implementation support);

• Deeply understand users and their needs, including generative user research and exploration;

• Create beautiful, emotionally compelling, pixel-perfect mockups and prototypes of the end-to-end user experience;

• Conduct usability testing and iterate on designs with users;

• Partner with PMs to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy;

• Partner with engineers to build impactful products and features within the constraints of our technology and timeline;

• Facilitate collaborative work sessions with all levels of company stakeholders;

• Advance the discipline of product design within the organization and with partners and clients.

• 5+ years of experience in enterprise software product design;

• Track record of designing and shipping enterprise experiences that have scaled to thousands of usersand had successful outcomes for global users and the business; Ideally in the areas of GenAI or Creative Tooling

• Ability to think at a high level about product strategy and articulate a vision;

• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together into an actionable roadmap;

• Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration;

• Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives;

• Extraordinary thoughtfulness and craft in interaction design, visual design, and prototyping;

• Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together;

• Mastery of Figma’s advanced features such as Autolayout, Variables, DevMode, Responsive Prototypes, etc;

• Experience collaborating with machine learning and data science teams to influence algo design from a user-centered lens

• Experience working with off-shore development teams and a point of view on how best to collaborate with them.

• At Netflix, all roles are expected to exemplify the

• An outstanding portfolio, showcasing your strengths in visual design craft, interaction design logic, and the rationale behind your design decisions;

• Effective English verbal/written communication and presentation skills, with the ability to successfully articulate design concepts to your team and senior stakeholders;

• Strong ability to think technically and collaborate seamlessly with engineers and data scientists as it pertains to understanding the benefits, possibilities, and constraints of common coding languages and machine learning platforms;

• Effective time management skills to balance project schedule with fast-paced deadlines;

• Strong conceptual thinking that balances user needs, business goals, and feasibility;

Pay Transparency

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 - $515,000.

See more detail about our Benefits

Job is open for no less than 7 days and will be removed when the position is filled.

Provide a wide variety of support functions to Directors within our Experience Design Organization, including but not limited to:

• Event planning (e.g. offsites, workshops, conferences, internal team events, etc.)

• Travel arrangements (domestic and international)

• Expenses

• Heavy calendar coordination

• Organization and prioritization to be able to handle and process multiple, sometimes competing, requests.

• Strong partnership and communications across cross-functional leaders and among Admins and EAs supporting those groups.

• Follow up/follow through and execution.

• Curiosity about the business context to be able to flag team misalignments or question prioritization.

• Set/create limits for the team and push back when requests are unrealistic.

• Strong voice on the team and enthusiastic participation.

• Proactivity to spot trends and help to bring attention to needs.

• Ability to be discrete and handle sensitive information.

The Must-Haves

• 5+ years of applicable Administrative Assistant experience in a fast paced environment supporting multiple leaders at one time.

• Strong instincts around people and organizations with demonstrated ability to influence

• Strong conflict resolution and negotiation skills and the ability to collaborate

• A willingness to fail fast and learn

• Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well

• When faced with ambiguous situations, using data, intuition, and knowledge to make informed decisions

• Ability to adjust to changing priorities, handling new responsibilities, and remaining flexible in a dynamic work environment

• Self motivated, quick thinking, and enthusiastic

In this role, you will need to be a big-picture thinker, a self-starter, and an analytical thought partner with an eye for detail. You must thrive in a fast-paced environment, possess a high level of intellectual curiosity, and embrace ambiguity and change. You must be a solutions-oriented problem solver and be able to communicate complex ideas using both qualitative and quantitative means to a broad spectrum of stakeholders. The position is based in Los Angeles and will report to the Director of FP&A for UCAN TV.

RESPONSIBILITIES:

• Lead long-range planning with an eye towards execution

• Own and support near-term and long-term P&Ls and cash forecasts for our Animated Series teams (includes Adult Animation, Live Action Scripted, Family Spectacle, Preschool & Kids, and 2nd Run Licensing)

• Manage headcount planning/ people cost budgets, and Studio cost planning

• Perform financial scenario analysis to support business unit scaling efforts to assist senior management decision-making

• Own, develop, and iterate on financial KPIs, metrics, and dashboards

• Work with cross-functional teams to adapt and evolve financial framework(s) to properly support managerial and GAAP reporting

• Develop slate review presentations that consolidate and summarize the multiple businesses that make up the Animated Series organization

• Assist in the implementation of a dynamic financial planning tool and drive automation efforts for existing systems

QUALIFICATIONS:

• Candidates are required to be highly analytical & strategic and be strong, effective communicators

• A sound understanding of related accounting guidance is preferred

• The successful candidate must display initiative in anticipating and exceeding the business demands of senior-level executives. This person must thrive in a fast-paced environment and exhibit the highest personal and professional standards of integrity and ethics.

• Netflix is fast-growing with a flat organizational structure, which means that employees are often asked to perform tasks with a range of difficulties. Candidate must be motivated, disciplined, flexible, and be able to work effectively autonomously

• Candidates with prior experience with and a passion for Animated content will be prioritized. Ideal candidates will have a proven track record of superior financial and strategic analysis and delivering actionable recommendations based on this analysis.

REQUIREMENTS

• 8+ years of directly relevant FP&A experience, ideally including animation finance

• Extensive experience conducting quantitative and qualitative financial analyses

• Must have proficiency working with systems and automated reporting tools (i.e., Oracle, Anaplan, Workday financials, etc.). Financial systems implementation experience is a plus

• Superior proficiency with Excel and complex financial modeling

• Excellent verbal and written communication skills

• 4-year degree in a relevant field with strong academic performance, MBA a plus

• Genuine passion and excitement for Netflix’s unique culture.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $160,000 - $470,000.

You will excel if you are comfortable with the ambiguity that comes with innovation, can deliver scalable technical solutions, remove technical debts, think strategically, make decisions for long term effectiveness and are curious.

• Drive new technical solutions across teams, in a multi-disciplinary manner from requirements to applications deployment

• Actively work with product managers and our design team to scope and shape product decisions.

• Revamp and update existing web applications with new paved path solution

• Focus on streamlining user experience with simplicity

• Enhance and maintain existing applications to meet the needs of our partners and internal stakeholders

• Operate in a cross-functional dynamic environment where you will collaborate and learn from stunning colleagues with different roles and expertise to achieve common goal to bring #NetflixEverywhere

• Proven experience in a software development role

• Strong full-stack development skills with strength in front-end UI work:

  • Deep experience with React & GraphQL

  • Strong skills in HTML/CSS

  • Knowledge of testing frameworks and tools

  • Strong programming skills in JavasScript/Typescript. Experience with Java & Node.js.

  • Experience with at least several UI frameworks

• Ability to innovate through iteration; using prototypes and experiments to navigate solution ambiguity and passionate about data insight

• Proven ability to operate and troubleshoot complex systems crafted with microservice architecture

• Experience maintaining and improving legacy systems. Can evaluate and speak to tradeoffs concerning refactor vs rebuild vs buy.

• Ability to learn and use in-house software framework/components/service to build solutions effectively

• Outstanding communicators who are curious, flexible, and selfless

Job is open for no less than 7 days and will be removed when the position is filled.

• Design and build scalable infrastructure solutions to enable reliable and secure access to source code, build artifacts and continuous integration.

• Develop software solutions to integrate with existing infrastructure to enhance and extend existing capabilities.

• Evolve and improve logging, monitoring, tracing, alerting and dashboarding tools to enable improved insight into our infrastructure.

• Collaborate with various other Platform teams to ensure their systems can integrate with the development infrastructure.

• Automate the deployment and upgrading of third-party solutions in order to keep them up-to-date seamlessly.

• Support customers with a variety of source control, build and environment needs.

• Support cross-organization critical change campaigns across a wide variety of source code repositories.

• Engage with vendors on license management and support issues and deliver feedback on product improvements to increase Netflix developer productivity.

• Participate in product reviews and team meetings, providing technical insight. Help scope, estimate, and prioritize between conflicting needs.

• Evaluate new technologies and approaches to streamline and improve our rapid application development tooling and conventions.

• Develop and execute disaster recovery planning and preparedness.

• Work with our security team on long-term security initiatives and promptly respond to security incidents.

• Regularly learn new systems and tools as the Netflix platform and ecosystem evolve.

• Participate in our on-call rotation and contribute to incident reviews.
  

• You are self-driven and highly motivated to deliver top-tier solutions with minimal guidance. You also recognize when you're wrong, learning from your mistakes and moving past them.

• You look beyond short-term fixes in favor of long-term solutions, make wise decisions despite ambiguity, and use data to inform your intuition.

• You enjoy collaborating and pairing with engineers to understand what they want, figure out what they really need, and finally, what we should build.

• You strive to embrace best practices and are always searching for opportunities to continually improve.
  

• You have experience operating third-party software at scale on a major cloud platform such as AWS, GCP, or Azure.

• You have experience with programming languages like Java, Python or Golang.

• You are comfortable scripting solutions using languages like Python or Bash.

• You have experience operating source control management systems in a cloud environment, like GitHub Enterprise Server (GHES) or Atlassian Bitbucket.

• You have experience operating an artifact management system like JFrog Artifactory in a cloud environment like AWS.

• You have experience with monitoring and alerting systems and how to integrate them with existing solutions.

• You are experienced with relational and non-relational data stores.

Our culture is unique, and we live by our values, so it’s worth learning more about

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000- $720,000.

| RESPONSIBILITIES

• Act as a high-responsibility service owner for a broad range of enterprise applications

• Relentlessly pursue improvements, with a keen eye for how engineering solutions reduce toil and eliminate manual tasks

• Design, implement, and maintain scalable and reliable infrastructure to support our services

• Develop, test, and deploy API integrations with other platforms and web services

• Implement and improve monitoring and alerting systems to proactively identify and address potential issues

• Partner closely with our Product Management and Netflix Technology Experience teams to identify support-enabling tools (i.e. self-service tools to help our Support teams scale)

• Administer, manage, and configure a variety of internal tools and SaaS applications such as Google Workspace, Slack, and Zendesk

• Partner with existing internal customer teams to assess opportunities for improvement, workflow efficiencies, and engineering solutions

| WE VALUE

• Strong problem-solving skills and the ability to make data-driven decisions

• Passion for engineering principles and developing tools and applications for impact with high quality

• Ability to thrive in a dynamic environment where needs shift and clearly articulate priorities and critical outcomes to your team

• Demonstrated sound judgment by taking a strategic approach to solving technical problems with a holistic view of the business impact

• Collaboration and continuous improvement are fundamental to growing the team’s impact over time

• A desire to learn and readiness to mentor others both within and outside of the team

| SKILLS AND EXPERIENCE

• 5+ years of experience as a Systems Engineer or in a similar role

• Strong scripting and programming skills (Python, Go, Java or JavaScript/)

• Expertise administering and developing solutions for enterprise software platforms like Slack & Google Workspace

• Experience with cloud platforms like AWS, microservices architecture

• Experience with low-code/no-code development platforms like Workato and Okta Workflows

• Experience with incident management and response

• Experience with employee onboarding and offboarding workflows

• Excellent communication & collaboration skills and a continuous improvement mindset

• Proven ability to cultivate relationships through influence

• Proven ability to assess complex issues and implement effective solutions

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $700,000.

Job is open for no less than 7 days and will be removed when the position is filled.

One of our main products is Stratum, a large-scale, next-generation serverless function platform designed to handle media-specific computational tasks. Stratum is the foundation of, a FUSE based solution for efficiently accessing large files in S3. We also develop Nirvana, an observability solution for media processing workloads that run on top of Stratum. Due to MIP’s high scale, the impact of even minor improvements to the efficiency or developer experience of our products is enormous.

), workflows (, and data processing are some of the key services we build. All of this is custom-built on top of Amazon Web Services (AWS) infrastructure.

About the role

As an L6 engineer on MIP you will help us build and grow innovative solutions in the media compute space. You’ll work on resource scheduling in a distributed polyglot compute platform running at massive scale. You’ll gain exposure to building observable, efficient, highly available and fault tolerant systems. In this role you will have the opportunity to drive direction, own development end-to-end, manage stakeholder relationships, provide actionable feedback and insights to colleagues, and create technical solutions at scale.

About You

• You are self-motivated and can work independently. You can also partner closely with other engineers on a project.

• You are passionate about building quality products and want to own development and operations end-to-end, leading with the right architecture, and following sound engineering principles to deliver maintainable, performant, and predictable experience.

• You are a problem solver and like to challenge yourself, but you are not afraid to reach out when you need help, and enjoy helping other engineers.

• Strong experience leading engineering efforts:You should be able to work with other engineers on the team to lead large, impactful technical initiatives that may span multiple teams and orgs. This includes putting together designs, pushing the project forward to make progress, working with your manager to highlight and overcome roadblocks, and rallying your fellow engineers around the work

• Strong background in distributed systems- The majority of your time on the team will be spent working on Stratum and related services, which are part of large-scale distributed systems

• Experience operating a tier one production system to a high degree of operationalexcellence- As our platforms have matured, we need to achieve a higher degree of operational excellence than before. We are looking at developing SLOs and monitoring our system for adherence, as an example of our work in this space. Someone with skills in this space would be highly additive to our team and would make a big impact.

• Strong experience with containers and/or serverless:You should be familiar with docker and ideally kubernetes or another container orchestrator (as a power user building on top of it). Familiarity with serverless paradigms such as lambda, cloud run, etc is also very helpful.

Interesting facts

• We manage the largest compute clusters in Netflix.

• Because many of our workloads are different from typical Netflix microservices, we drive a lot of innovation in the compute and runtime platform space. For example, we precipitated and helped design the batch compute abstraction for Netflix in partnership with the team that runs Titus, Netflix K8s-based container orchestrator.

• Our functions have wildly varying durations, some run in seconds or minutes, but others in days or weeks!

• We have a spectrum of different workloads – on one end of the spectrum, there are workloads we want to run as cheaply as possible but do not have strict due dates. On the other end of the spectrum, some workloads are servicing humans in the loop waiting on results, so must run with predictable latency to meet SLOs.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $230,000 - $960,000.

Job is open for no less than 7 days and will be removed when the position is filled.