Engineering Manager - Customer Service jobs at Netflix
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120 jobs found
15.07.2024
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Netflix Engineering Manager - Customer Service United States, California
Provide technical vision and strategy for building platforms that scale for the growing needs of the customer service ecosystem. Build strong relationships across business, data science, analytics, and engineering partners....
Manage the escalation lifecycle for all technical issues affecting the tools and services used by and reported by the CS organization. This includes; defining intake workflows, issue discovery and validation,...
At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records). Strong data...
You will lead a team of software engineers to deliver high-impact results. Partner with the product manager and the team to deliver the vision, strategy, and adoption of the workflow...
Coach a team of highly driven back-end focused senior engineers, providing them with robust career development opportunities. Establish strong partnerships with upstream teams to better model new entities in the...
Lead a team of nine engineers through highly complex and highly impactful projects. Manage multiple work streams and high-priority projects, collaborating with various cross-functional teams to identify project requirements and...
You are a meticulous and responsive cross-team communicator and program leader. Your technical background aligns with the current team operating at the intersection of software engineering, incident response, and digital...
Provide technical vision and strategy for building platforms that scale for the growing needs of the customer service ecosystem. Build strong relationships across business, data science, analytics, and engineering partners....
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