Director Stock Operations jobs at Netflix

Responsibilities

• Lead the team designing and deploying our broadcast infrastructure and broadcast operations centers.

• Collaborate with Broadcast Operations, Broadcast Systems, Production, and partners to support live broadcasts.

• Evaluate and guide decisions on IP and new technologies, including cloud and remote productions.

• Develop detailed technical documentation, including schematics, system designs, and user manuals.

• Manage project budgets, cost estimates, and timelines while overseeing multiple projects.

• Maintain production and technical infrastructures, including equipment, content management, and communication systems.

• Experience in reviewing and managing contracts with third-party providers to ensure deliverables

• Design, commission, and implement AV systems, integrating cutting-edge technologies to enhance performance.

• Build and maintain strong relationships with vendors, stakeholders, and partners to ensure effective collaboration and the success of Netflix's live projects, including managing broadcast, master control, and distribution needs.

• Ability to analyze and evaluate vendor proposals and pricing structures to ensure alignment with Netflix's financial objectives.

• Represent Netflix in live production-focused partnerships, fostering productive relationships to support project success and drive new developments. Able to design SLA and partnership strategies.

• Strong negotiation skills to secure favorable terms that align with Netflix's goals and budget constraints. Ability to advocate effectively for Netflix's interests while maintaining positive vendor relationships.

• Act as the escalation point for live event technical issues, supporting high-profile events.

• Identify opportunities for technical and operational efficiencies throughout the broadcast airchain, pursuing solutions from the discovery and project planning phases through to implementation. Evaluate and guide decisions on IP and new technologies, including cloud and remote productions.

• Be able to work with flexible hours based on the live events schedule.

• Some travel will be required to support Netflix’s live technical systems and live events, including weekends and holidays.

Qualifications

• 10+ years of experience in management or supervisory roles in Broadcast Engineering.

• Proven experience in designing and maintaining IP-based and virtualized workflows, facilities, and modern broadcast core technologies such as ST-2110 and NMOS, PTP, JPEG-XS, UHD and HDR workflows, SRT, AVC/HEVC, and Zixi.

• Advanced knowledge of networking fundamentals and IP-based workflows.

• Experience with routing platforms for video, media workflow, video transport, and delivery.

• Understanding of ASI, Baseband video signal workflows, and SMPTE standards.

• Familiarity with transport mediums such as private fiber networks, WAN, Satellite, Cellular Bonding, LEO, etc.

• Deep expertise in broadcast workflow technology and concepts surrounding transmission and contribution feeds, routing, format validation and conversion, closed captioning, SCTE104/35, playout, record, storage, intercom, and monitoring, logging, and alerting strategies and solutions.

• Communicate clearly and effectively with a wide range of stakeholders, including end users, developers, engineers, and executives, both internally and externally.

• Successfully manage multiple long-term projects from start to finish, including coordination with third-party vendors.

• Possess excellent verbal and written communication skills.

• Work independently and think creatively to solve problems.

• Be willing to travel and work flexible hours, including shifts and weekends.

• Demonstrate strong problem-solving skills, with the ability to identify issues and implement effective solutions under pressure.

Nice-to-Have

• Ability to assemble and operate studio, post, and on-air production systems.

• Networking and broadcast industry certifications (CompTIA Network+, Arista/Cisco technology, SBE certifications, AVIXA CTS, etc)

• Expertise in AWS, command line operations (Linux/Windows), and open-source multimedia frameworks.

• Experience with cloud-based infrastructure

• Experience with at least one programming language (Java, Go, Python)

• Experience in Unix (or Unix-based systems), shell scripting, and good SQL knowledge

• Experience with web technologies and distributed systems with microservices architecture

| RESPONSIBILITIES

• Act as a high-responsibility service owner for a broad range of enterprise applications

• Relentlessly pursue improvements, with a keen eye for how engineering solutions reduce toil and eliminate manual tasks

• Design, implement, and maintain scalable and reliable infrastructure to support our services

• Develop, test, and deploy API integrations with other platforms and web services

• Implement and improve monitoring and alerting systems to proactively identify and address potential issues

• Partner closely with our Product Management and Netflix Technology Experience teams to identify support-enabling tools (i.e. self-service tools to help our Support teams scale)

• Administer, manage, and configure a variety of internal tools and SaaS applications such as Google Workspace, Slack, and Zendesk

• Partner with existing internal customer teams to assess opportunities for improvement, workflow efficiencies, and engineering solutions

| WE VALUE

• Strong problem-solving skills and the ability to make data-driven decisions

• Passion for engineering principles and developing tools and applications for impact with high quality

• Ability to thrive in a dynamic environment where needs shift and clearly articulate priorities and critical outcomes to your team

• Demonstrated sound judgment by taking a strategic approach to solving technical problems with a holistic view of the business impact

• Collaboration and continuous improvement are fundamental to growing the team’s impact over time

• A desire to learn and readiness to mentor others both within and outside of the team

| SKILLS AND EXPERIENCE

• 5+ years of experience as a Systems Engineer or in a similar role

• Strong scripting and programming skills (Python, Go, Java or JavaScript/)

• Expertise administering and developing solutions for enterprise software platforms like Slack & Google Workspace

• Experience with cloud platforms like AWS, microservices architecture

• Experience with low-code/no-code development platforms like Workato and Okta Workflows

• Experience with incident management and response

• Experience with employee onboarding and offboarding workflows

• Excellent communication & collaboration skills and a continuous improvement mindset

• Proven ability to cultivate relationships through influence

• Proven ability to assess complex issues and implement effective solutions

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $700,000.

Job is open for no less than 7 days and will be removed when the position is filled.

Key responsibilities:

• Analyze, evaluate, and improve the functionality and performance of HR systems, including HR management software, applicant tracking systems, and employee self-service portals.

• Collaborate with Talent stakeholders to evaluate HR workflows and system requirements, and identify areas for improvement.

• Design and implement system enhancements, configurations, and customizations through system updates, testing, and troubleshooting, ensuring they meet the needs of the stakeholders

• Provide technical support and training to end-users, ensuring proper system usage and resolving any system-related issues.

• Develop and maintain HR system documentation, including user manuals, process maps, system configurations, and training materials.

• Collaborate with cross-functional teams, such as HR Tech and talent, to implement system integrations and data migrations.

• Monitor system performance, data integrity, and security, identifying and addressing potential risks or issues proactively.

• Manage system projects from conception to completion, including planning, testing, implementation, and post-implementation support.

• Collaborate with HR stakeholders to analyze and report on HR data and metrics, providing insights and recommendations for process improvements.

Experience:

• Strong analytical and problem-solving skills with the ability to understand complex HR processes and translate them into system requirements.

• Proficiency in HR systems and software, such as HR management systems, applicant tracking systems, and payroll systems.

• Solid understanding of HR processes, including recruitment, onboarding, performance management, employee data management, and benefits administration.

• Technical expertise in system configuration, customization, and troubleshooting, with knowledge of programming languages and database management.

• Proficiency in data analysis and reporting, using tools such as Excel, Power BI, or similar platforms.

Required Qualifications

• 5 -7 years of hands-on experience in Information Technology, Human Resources, or a related field.

• Prior experience as an HR/Business System Analyst or similar role, with a strong grasp of HR processes and systems.

• Certification or relevant training in HR systems; Workday is preferred.

• Familiarity with project management methodologies and tools, as well as lean and agile methodologies.

• Experience in system implementation and support, including system testing and end-user training.

• Strong understanding of data privacy and security regulations related to HR systems.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $80,000 - $280,000.

Job is open for no less than 7 days and will be removed when the position is filled.

As the Director of Creative, you will work cross-functionally with the Attractions and House teams to ideate and design new IP-based projects, helping to creatively lead projects from concept through design, to opening day and beyond. You will lead an in-house team of designers and creatives, build creative briefs that extend Netflix stories in innovative ways and help shape our portfolio of attractions to ensure they deliver authentic and loved moments for fans.

What you will do:

• Lead a team of in-house designers and external vendors to execute the broader creative strategy and design development across a portfolio of experiences

• Ideate new projects and play a key role in blue sky, concept design phases, in collaboration with producers and Experiences leadership team

• Lead charettes, brainstorms and determine the look and feel for new concepts and create detailed creative briefs for external agencies and cross-functional partners (Marketing, Content, Brand Partnerships, Consumer Products, etc.)

• Assist the project lead in keeping the project on the right track creatively, by providing Creative intent reference materials, commenting on design packages, outlines, scripts, layouts and illustrations during all design phases

• Adjust graphics, drawings or 3D models in order to best communicate conceptual vision and design direction to our creative vendors when necessary

• Oversee in-progress design of all projects such as reviewing and redlining design packages, material boards, visiting fabrication vendors, etc

• Be onsite to oversee creative excellence during the build and test & adjust phase during installation

• Benchmark new and existing attractions, visit relevant trade shows and attend seminars to always be on the forefront of innovation and new directions for our industry

What we need from you:

• Demonstrated, 12+ years of creative design experience in the Location Based Entertainment industry, with a strong combination of practical field and leadership experience

• Ability to champion Creative integrity while balancing speed-to-market and business goals

• Strong experience in art direction, concept design, environmental design, graphic design and/or creative direction, that has resulted in a body of best-in-class creative & experiential projects

• A portfolio of diverse and different project types showcasing a desire to try out new things

• Experience managing and developing direct reports in an environment that embraces individual momentum

• Strong knowledge of digital design tools such as Sketch Up, Maya, Blender, Revit, Rhino, Photoshop, Illustrator, etc. (note: we’re not bound to a specific program)

• Demonstrated illustration skills, and/or ability to draw spatial layouts/elevations

• Expert knowledge of both permanent and touring experiences

• Ability to make difficult (yet informed) decisions, always in the best interest of Netflix

• Excellent communication skills, both verbally and digitally

• Excellent organizing skills using digital tools and Google suite

• Global experience preferred

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $380,000 - $825,000.

RESPONSIBILITIES

• Respond to real-time fraud attacks against the service using both internal and external tools, working on-call as required (part of on-call rotation)

• Collaborate effectively cross-functionally throughout the organization (Regional Payment Leads, Product, Customer Service, Data science & Analytics, Engineering, Finance and Legal, among others) in the investigation and remediation of fraud patterns

• Support core payments methods, such as cards, direct debit, wallets, DCB, UPI, among others

• Support proactive efforts to (a) measure and (b) mitigate fraud risk without negatively impacting core metrics and the broader customer experience

• Interact with outside partners (e.g., fraud prevention vendors, processors/acquires, card networks, issuers) to address problems while focusing on identifying and addressing underlying causes

QUALIFICATIONS

• Familiar with merchant fraud prevention solutions, global payment systems, payment methods and flows - 4+ years experience ideal

• Able to take on complex situations as well as understand key metrics and how they impact the business

• Strong SQL skills, highly analytical with an ability to make data-driven decisions and translate identified opportunities into actionable changes

• Critical thinker with strong problem solving skills and high attention to detail

• Clear, effective communicator

• Able to remain highly organized in a loosely structured, fast-paced environment

• Excited and curious about being involved in global payments fraud prevention and the prospect of delivering high-quality entertainment throughout the world

• High level of intellectual curiosity focused on generating results, and exhibiting the highest personal and professional standards of integrity and ethics

• Very organized and ability to manage multiple workstreams at once

• Motivated, disciplined, and able to work autonomously

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 - $515,000.

Key Responsibilities

• Revenue Analysis: Lead the development of comprehensive revenue analytics, focusing on key performance indicators (KPIs) to track progress against goals and identify revenue growth opportunities.

• Insights & Reporting: Accountable to deliver the “Run The Business” rhythm of reporting for sales leadership, a cadence through which insights and updates can be communicated, enabling more informed decisions related to Sales Strategy, in-quarter Sales execution and activity, Pipeline Management, and Market Expansion.

• Predictive Modelling:Develop accurate and insightful predictions which help Sales Operations to forecast the business and make informed decisions during business planning. Partner with Data Engineering teams to scale models out to Sales teams

• Data Visualization & Storytelling: Build intuitive dashboards and visualizations using tools like Tableau, Looker, and GSheets where required, and present findings in a clear, compelling way to stakeholders at all levels

• Cross-Functional Collaboration: Partner with Sales, Marketing, and Product teams to analyze customer behavior, Sales pipeline performance, channel performance, and market trends to drive Sales activity and Leadership decision making

• Revenue Optimization

Preferred Qualifications

• 8+ years of experience in revenue operations, business analytics, or sales operations in a high-growth or media/technology company.

• Strong analytical skills with expertise in tools like Excel, SQL. Python

• Proficiency in Data Visualization tools such as Tableau or Power BI as well as experience interacting with Data Integration tools such as Snowflake and Looker

• Exceptional communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical, senior audiences.

• Demonstrable experience in revenue forecasting and predictive modelling, pipeline management, and account segmentation.

• A strategic mindset with the ability to think big-picture while diving into granular details.

• Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.

• Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.

• Excellent project management abilities, skilled at managing multiple workflows and deadlines in a fast-paced environment.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-420,000.

Responsibilities

• Support permitting, regulatory, and compliance requirements for Netflix projects, including land use, environmental permitting, transportation permitting, and state and local tax issues. This position will work closely with Netflix's real estate, construction, and studio management teams.

• Drive positive community engagement around Netflix projects by building local alliances with key stakeholders, including elected officials, community groups, non-profits, chambers of commerce, and other business groups.

• Bring value to our local communities through targeted sponsorships and employee participation. This role will help identify and engage with the local programs that can best benefit our local communities.

• Cultivate and maintain relationships with state and local officials, including participating in local legislative hearings and local stakeholder meetings. Key states for this effort include California, New Jersey, New York, and New Mexico. Part of this responsibility will include hosting community screenings and other events.

• Help guide Netflix's local workforce training initiatives towards building a pipeline of skilled workers in key markets.

• Leverage data to create local economic and community impact assessments and drive local stakeholder support.

Qualifications

• Minimum of 10 years of experience in government or public policy.

• A deep understanding of the state and local regulatory process.

• Past success in bringing large capex projects to fruition.

• Experience in working with local permitting and regulatory agencies.

• Proven track record in supporting communities through corporate engagement.

• Skilled advocate with a keen ability to build relationships with diverse groups.

• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and persuasively.

• Experience working with or within studios, technology companies, regulatory or governmental agencies, or industry associations is helpful but not necessary.

• Willingness to travel.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $400,000-$700,000.