Administrative Assistant Experience Design Xd jobs at Netflix

• Partner closely with multi-disciplinary team members - Product Design, Content Design, Product Management, Engineering, Research, Operations, and others – to take the business to the next level;

• Work across all stages of the design process (user research, ideation, concept development, validation, workflow diagramming, prototyping, final visual design, and implementation support);

• Deeply understand users and their needs, including generative user research and exploration;

• Create beautiful, emotionally compelling, pixel-perfect mockups and prototypes of the end-to-end user experience;

• Conduct usability testing and iterate on designs with users;

• Partner with PMs to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy;

• Partner with engineers to build impactful products and features within the constraints of our technology and timeline;

• Facilitate collaborative work sessions with all levels of company stakeholders;

• Advance the discipline of product design within the organization and with partners and clients.

• 5+ years of experience in enterprise software product design;

• Track record of designing and shipping enterprise experiences that have scaled to thousands of usersand had successful outcomes for global users and the business; Ideally in the areas of GenAI or Creative Tooling

• Ability to think at a high level about product strategy and articulate a vision;

• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together into an actionable roadmap;

• Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration;

• Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives;

• Extraordinary thoughtfulness and craft in interaction design, visual design, and prototyping;

• Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together;

• Mastery of Figma’s advanced features such as Autolayout, Variables, DevMode, Responsive Prototypes, etc;

• Experience collaborating with machine learning and data science teams to influence algo design from a user-centered lens

• Experience working with off-shore development teams and a point of view on how best to collaborate with them.

• At Netflix, all roles are expected to exemplify the

• An outstanding portfolio, showcasing your strengths in visual design craft, interaction design logic, and the rationale behind your design decisions;

• Effective English verbal/written communication and presentation skills, with the ability to successfully articulate design concepts to your team and senior stakeholders;

• Strong ability to think technically and collaborate seamlessly with engineers and data scientists as it pertains to understanding the benefits, possibilities, and constraints of common coding languages and machine learning platforms;

• Effective time management skills to balance project schedule with fast-paced deadlines;

• Strong conceptual thinking that balances user needs, business goals, and feasibility;

Pay Transparency

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 - $515,000.

See more detail about our Benefits

Job is open for no less than 7 days and will be removed when the position is filled.

Provide a wide variety of support functions to Directors within our Experience Design Organization, including but not limited to:

• Event planning (e.g. offsites, workshops, conferences, internal team events, etc.)

• Travel arrangements (domestic and international)

• Expenses

• Heavy calendar coordination

• Organization and prioritization to be able to handle and process multiple, sometimes competing, requests.

• Strong partnership and communications across cross-functional leaders and among Admins and EAs supporting those groups.

• Follow up/follow through and execution.

• Curiosity about the business context to be able to flag team misalignments or question prioritization.

• Set/create limits for the team and push back when requests are unrealistic.

• Strong voice on the team and enthusiastic participation.

• Proactivity to spot trends and help to bring attention to needs.

• Ability to be discrete and handle sensitive information.

The Must-Haves

• 5+ years of applicable Administrative Assistant experience in a fast paced environment supporting multiple leaders at one time.

• Strong instincts around people and organizations with demonstrated ability to influence

• Strong conflict resolution and negotiation skills and the ability to collaborate

• A willingness to fail fast and learn

• Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well

• When faced with ambiguous situations, using data, intuition, and knowledge to make informed decisions

• Ability to adjust to changing priorities, handling new responsibilities, and remaining flexible in a dynamic work environment

• Self motivated, quick thinking, and enthusiastic

• Liaise, influence, and build relationships with local/regional business partners to ensure their business’ allocation, adjacency and spatial needs are met, validating yearly headcount projections and short-term spatial programming/technical requirements

• Proactively analyze, track, and report space and occupancy trends based on local headcount forecasting, business org changes, and space requirements

• Partner with the global S&O Planning, Systems and Analytics teams to strategize long-term occupancy and spatial solutions, develop workplace pilots specific to the region to support hybrid workplaces, and inform best practices for real estate decisions

• Partner closely and develop relationships with cross-functional local teams, including Workplace Moves and Design/Construction to support existing sites

• Develop move scenarios in collaboration with local Moves teams for existing sites

• Perform spatial analysis to proactively drive change in seating strategies, maximizing space utilization

• Be a champion of change management for end users - creating, contributing, and maintaining employee resources to navigate workplace strategies (assigned seating, flex seating, hybrid work, etc).

• Contribute to presentations for highly visible projects for a wide range of audience (ie: senior leadership), containing but not limited to workplace standards, agile work environments, and campus-wide move migrations

• Engage with a variety of business groups (including admins and executive leadership) on conceptual space occupancy plans and recommendations to stakeholders, subsequently preparing block plans or stacking diagrams

• Keep up to date with emerging trends and insights with regards to workplace strategy, design, and best practices

• Other duties may be assigned

• Travel up to 25% of the time

• BA/BS degree or equivalent combination of education, training, and experience in Architecture, Interior Architecture, or Space Planning

• 3+ years of experience in workplace strategy, occupancy, and space planning

• Comfortable in a fast-paced, open, collaborative environment

• High degree of flexibility and the ability to collaborate, problem solve, and multitask

• Proficiency in Google Suite, specifically Sheets, including advanced data manipulation and analysis skills, with the capability to effectively interpret and present data insights.

• Experience with CAFM systems (preferably Serraview/Eptura)

• Knowledge of ADA requirements and building codes

• Ability to read and interpret floor plans and construction documents

• Excellent interpersonal communication skills, including with senior leadership

• Demonstrated ability to work in a fast-paced, team-based, deadline-oriented environment

• Ability to effectively manage complex tasks and prioritize multiple projects and competing priorities

• Ability to develop business cases and service requirements while creating and managing strategic alliances

• Ability to build internal networks and work cross-functional

• Excellent organizational and project management skills

• Strong analytical and problem-solving skills

• Demonstrated ability to produce reports/documents

• Strong presentation and facilitation skills

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $50,000- $190,000.

The Technology Research Group is on a mission to

As the Technology Research Group Senior Design Technologist, you will identify and propose solutions for a diverse set of challenges across the company and act as a cross-functional bridge within Games Experience Engineering and outside stakeholders and partners. At times, you will drive design implementation for new prototypes using experimental tech stacks, including actively scripting (throw-away prototype code). In other cases, you give the appropriate support, collaboration, ideation, and feedback to the designated design leader of a project so they can communicate the value-add to leadership.

• Be a part of Technology Research Group staff to help shape organizational, partner, and technical strategy.

• Design and create prototypes that serve as a proof of concept for technical research. These prototypes need to be the communication piece that explains the member’s user experience interfacing with the experimental tech stack.

• Invent new UX paradigms that will help drive innovation across the organization.

• Partner with Product, XD, Internal Games, External Games, and Games Experience Engineering to advocate for significant technical design investments that will set us up for success for years to come.

• Dive deep and understand problems across the significant investments within Netflix Games, from the internal studios, transmedia, external studios, product, and engineering teams.

• Product-minded IC that ensures technical design direction is compatible with product and content direction and vice versa.

• Collaborate with ICs in other organizations (Content, Transmedia, Product, XD, Data & Insights, Internal Game Studios) to advocate for holistic solutions to balance Gaming and Netflix concerns.

You may be a good match for this role if you;

• At least 10 years of game development experience with projects shipped utilizing R&D outcomes.

• Convey complex design concepts to stakeholders, driving conversations and decisions through written and/or verbal communication.

• Can work with senior leadership to develop a long-term technical strategy and map business goals to appropriate design investments.

• Have a proven track record in designing, building, and operating experimental systems that highlight and communicate the cool factor of sometimes esoteric technical stacks.

• Experience working with cloud gaming platforms and WebRTC technologies.

• Comfortable working in Unreal Engine, Unity3D, & Defold game engines. Preferably with shipped commercial projects.

• Comfortable working across multiple gaming platforms, including web, mobile, and console. Bonus points if you have experience working with custom hardware experiences.

• Deep experience working in prototype hardware environments, including controllers and nonstandard controller UX.

• You have deep technical art skills, visual effects, UI, UX, (C#, JS, UE C++.Blueprints).

• Are comfortable with ambiguous and fast-paced technical environments that require prototyping, experimenting, and iterating (including throwing away code) to get to product market fit.

• Can rapidly design, document, and implement new UI/UX schemas.

• You are deeply technical with success in setting the design direction for engineering projects, making strategic design decisions, and influencing cross-functional teams.

• Are strongly motivated to learn new domains and expand your current scope.

• Are curious about discovering innovative ways to solve problems.

• Are self-driven and highly motivated to deliver critical-tiered solutions.

• Are passionate about guiding, managing, and mentoring stunning colleagues.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $720,000.

Job is open for no less than 7 days and will be removed when the position is filled.

What you’ll do:

• Establish the fundamental set of quality of experience metrics used to evaluate our Cloud Games sessions, which is likely to include research and development of several new metrics.
• Become the resident expert on all things Cloud Games Quality of Experience, partnering closely with Games Engineering and Games Studio teams to drive a culture of data-informed decision-making about our games title portfolio and the games platform infrastructure.
• Develop deep expertise in how the Cloud Games infrastructure works, and understand how data, analytics, experimentation, and algorithms can play an impactful role in driving improvements to its performance.
• Use a combination of experiment and observational data to understand the Netflix member perspective on their gaming experiences. Help us understand the Netflix member perspective on their experiences.
• Translate valuable insights and data from this domain to initiatives in other parts of the business.

You have:

• Advanced training in a quantitative field (Data Science, Statistics, Mathematics, Engineering, Physics, Economics, etc) or commensurate work experience.
• Fluent in SQL. Comfortable prototyping pipelines of moderate complexity, with the ability to effectively partner with data engineering teams building more scalable solutions for important use cases
• Strong Quantitative Programming skills in Python, R experience a plus
• Passion for instrumenting and analyzing products to drive improvements to user experience, backed by strong product knowledge and intuition - ideally utilized in consumer/user interface settings or internally serving technical audiences such as engineers.
• Demonstrated effectiveness at developing meaningful stakeholder relationships and deep domain expertise.
• The demonstrated ability to communicate technical and statistical concepts clearly and concisely among audiences at many different levels.
• Comfort with ambiguity, and the ability to thrive with minimal oversight and process.
• Embodied the Netflix values while bringing a new perspective to continue improving our culture.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000 - $720,000.

Job is open for no less than 7 days and will be removed when the position is filled.

In this role, you'll navigate the evolving landscape of new canvases and assets, ensuring that our creative quality remains top-notch, regardless of changes in workflow or technology. You'll collaborate with creators and artists to develop sets of high quality artwork that expand the range of what our models are capable of producing.

As Design Lead, you'll help define creative excellence for our visual assets. Your strong judgment will help distinguish scalable solutions from unique exceptions, and you'll engage with leaders and key partners to drive creative decisions and shape our product experience. While this is an individual contributor role, people management experience is a plus given the scope of the initiatives you’re expected to influence.

• Help develop a cohesive artistic direction and high production standard in the creation of our visual assets

• Collaborate with cross-functional teams to integrate craft principles into our design systems

• Evaluate and provide feedback on the input and output of machine learning models to ensure alignment with artwork standards and aesthetic goals

• Offer expertise in design trends and principles rooted in industry standards and data-driven insight, allowing our guidelines to be fresh and relevant to global teams

• Work closely with cross-functional teams, including designers, creative strategists, data scientists, product managers and engineers

• Working across global teams to define, discuss, update and maintain guidelines across artwork and motion design to ensure our standards remain relevant to members and maximize opportunities for innovation

• Understanding evolving product and business goals (e.g. new UI, genre, etc) and recommending appropriate visual standards from creative, technical and editorial perspectives

• Partner closely with cross-functional partners to ensure tools and technology follow the highest standards of design principles, and identify opportunities to elevate the design quality and user experience

• 10+ years of experience with content strategy and production  in a creative studio, tech platform, media company or agency

• Demonstrated expertise in art direction and advanced proficiency in design software

• Excellent written and verbal communication skills

• Demonstrated track record of editorial judgment and critical thinking

• A thorough understanding of GenerativeAI and machine learning technology and enhancement techniques

• Adaptability to change, and a selfless and team-oriented approach to work
  

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.See more detail about our Benefits

• Serve as the primary point of contact for users seeking technical assistance

• Responsible for learning how users experience technology through investigation, documentation, and categorization of interactions with a focus on trends and contact reasoning

• Prioritize managing technical issues, triage/research bugs, be a part of incident/outage management workflows, escalate issues to appropriate partner groups, and develop/sustain robust documentation to create a positive knowledge base experience

• Recognize and connect patterns in how users experience technology across 1st and 3rd party technologies by composing bug reports when needed

• Recommend and/or implement experience improvements, make feature requests, bring to attention opportunities to create self-service solutions, as well as productivity enhancements

• Identify and link Zendesk tickets that show a pattern of behaviour/user friction, curate the stories of the patterns, and maintain the health of the User Experience Jira space

• Ensure that our users interact with us at the highest quality technical support partnership while engaging in our organization's strategy to learn from user experience

• Actively participate and contribute to efforts designed to improve how users experience both technology and support at/or working with Netflix

• Engage and work with our global team as part of an overall user journey experience team, gathering important information, data, and context to bridge the user experience and partner teams, using compassionate and thoughtful feedback/ideas

• Work to ensure Netflix’s commitment to fostering an inclusive environment is demonstrated in every facet of our efforts

• Create an inspiring, empowering, collaborative, and supportive team environment, leading by example and flexing to roll up your sleeves and support the team as needed

• Flexibility in working hours to help meet the needs of the business

| SKILLS & EXPERIENCE

• Critical thinking skills to troubleshoot, research, and diagnose complicated technical issues by utilizing available systems and tools

• Robust documentation mindset, translating the information into knowledge-base articles and/or user stories

• Able to proactively seek out opportunities to improve our user experiences and deliver cohesive ideas around innovative support strategies and application design considerations

• Strong communication skills with demonstrated ability to engage with users through various ingestion points and communication platforms; including the ability for direct (virtual) interaction with stakeholders as part of your investigation around a particular technology friction and the user experience

• Consistently developing your skill set while seeking out opportunities to learn

• Collaborative through listening, seeking to understand, and supporting

• Production industry experience a plus (incl. marketing, publicity, post, etc)

• Production Accounting or Studio Finance/Content Finance knowledge preferred.

• Prior or existing relationships with relevant vendors

• Fluency in English (business level)

| REQUIRMENTS

• Keen understanding of current production landscape, studio/content finance accounting workflows and how relevant technology/applications are used (and will be used in the future) for support.

• Experience supporting Cloud and SaaS Applications and SSO: G-Suite including Gmail, Calendaring, Drive, Docs, Sites, and Groups

• In-depth knowledge of and the ability to perform troubleshooting with multiple operating systems (macOS, Windows, ChromeOS) and various applications, including Microsoft Office and Adobe software, and familiarity with corporate technology (laptops/workstations, video conferencing, streaming devices, etc), including experience with office applications (Zoom, Google Suite, Office, Adobe, etc.)

• Solid working knowledge of Apple and Google hardware, including laptops, desktop workstations, and mobile devices

• Mobile devices, including Apple iPhone and Google Pixel (Android)

• Candidates should be able to travel domestically and within the UCAN region.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $700,000.

Job is open for no less than 7 days and will be removed when the position is filled.