Jobs at Netflix in United States, Burbank

Primary Responsibilities

• Field and respond to T&E inquiries related to expense report creation/submission in Workday, travel support, travel guidance, corporate card maintenance and other related tasks for Netflix employees from around the world. Ensure SLAs are being maintained.

• Manage administration of the corporate card program, including but not limited to issuance of new cards, increases in card limits, fraud charge inquiries and lost cards

• Assist T&E analysts regarding employee-related inquiries

• Perform tasks related to invoice reconciliation, NPS scores, audit of expenses, and T&E program access management

• Assist in employee outreach and engagement related activities

• Researches errors to determine recommendations and solutions or escalations

• Liaises and collaborate with the global T&E Specialist team to build out knowledge base

• Day-to-day management of T&E tools and program offerings

• Ad hoc projects as requested

Qualities We’re Looking For

• Ability to multitask and handle high volumes of support requests

• High professional proficiency in the English language

• Recent experience (3+ years) with working in a high-volume corporate T&E environment is a plus

• Finance and/or operational experience preferred

• Basic accounting understanding related to coding of expenses

• Excellent written and verbal communication skills

• Extremely organized and detail oriented

• Critical thinker and problem solver

• Able to express ideas thoughtfully and with passion

• Demonstrated ability to identify and drive improvements and continuously simplify processes

• Able to communicate effectively with team members

• Ticketing system experience - ZenDesk is a plus

• Tech-savvy - Experience with G-Suite, Slack, Microsoft Suite a plus

• Experience with Travel, Corporate Card, Expense, and Travel Management Company (TMC) systems - experience with Workday Expense, CitiBank, Oversight, and Navan are a plus.

• Analytical Skills with experience in data analysis and reporting

The Analyst, Planning & Analytics is a pivotal role within our Global Operations team. This role ensures data integrity, management, and curation to support end-users throughout the studio. This role involves aggregating data and building models and dashboards with a focus on accuracy, completeness, and context. Reporting directly to the Senior Manager of Planning & Analytics, you will be a key contributor to the Global Operations organization.

Role Description:

• Data Integrity:Maintain a strong focus on the accuracy and reliability of data at its source.

• Tool Development:Assist in the creation, development, and maintenance of prototype tools and dashboards, including financial and operational tools.

• Automation:Assist with automation of production finance and cross-functional reporting using both retool and the data portal.

• Deck Crafting:Develop comprehensive presentations to support business development and guide strategic decision-making at the studio level.

• Data Staging:Act as the primary point of contact for data staging in our financial systems, ensuring workflow efficiency.

• Documentation:Document workflows and provide necessary context.

• Collaboration:

We are looking for someone who:

• Has a passion for the entertainment industry, animation, and technology

• Keen interest in understanding Animation CG Production Pipelines, and broadening their Production Finance knowledge

• Can build complicated financial models, dashboards, and decks

• Is innovative and curious about the entire animated film ecosystem

• Is comfortable getting into the weeds and reconciliation

• Has an ability to anticipate needs and understand the order of events within their environment

• Can thrive and grow in a creative, dynamic, results-oriented environment, and is able to prioritize and manage multiple projects at once

• Works autonomously and drives deliverables to timely completion

Qualifications:

• 4+ years of relevant experience, preferably with a media/entertainment company, consulting firm, public accounting firm, production accounting, or another applicable environment/role

• A strong interest in animation is highly desirable; exposure to visual effects or digital animation is preferred but not required

• Strong active listening skills and ability to anticipate needs

• A college degree in accounting or finance is a plus.

• Strong Microsoft Excel or Google Sheets skills

• Currently has Tableau, javascript, database management and/or SQL experience, or willing to learn

• Strong, concise written & verbal communication skills with colleagues at all levels

This role is based in the US.