Support Account Manager jobs at Netapp in India, Bengaluru
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India
Bengaluru
53 jobs found
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NetApp Release Manager India, Karnataka, Bengaluru
Job SummaryThe IT Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary objective of Release Management is to ensure...
Job Requirements Good understanding of: Storage concepts and infrastructure Database principles, (mysql) Windows and Linux Operating Systems Basic understanding of Hypervisor (Hyper v/VmWare) Remote authentication methodology (LDAP, SAML etc) Data...
Provide troubleshooting and technical support via phone, Web based tools and email. During problem escalations, act as a liaison between customers and Engineering support. Collaborate with other teams and experts...
Business Leadership and Point of Contact for Global PS Project Delivery Enablement Teams. Work closely and establish a close collaboration with PS leadership, PS Operations Management, PS Field delivery management,...
Responding to technical support tickets. Linking to clients' computers via remote access. Diagnosing and troubleshooting hardware, networking, and software issues. Installing new hardware, software, and networking systems....
Excellent written and verbal communication skills. Work hour requirements dependent on customer time zone alignment. Strong Microsoft Office skills (Excel, PowerPoint …). Proven ability to manage complex, high-pressure situations, staying...
Provide troubleshooting and technical support via phone, Web based tools and email. During problem escalations, act as a liaison between customers and Engineering support. Collaborate with other teams and experts...
Job SummaryThe IT Release Manager is responsible for planning, scheduling, and controlling the movement of releases to test and live environments. The primary objective of Release Management is to ensure...
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