Tier Technical Support jobs at Moonactive in Israel, Tel Aviv-yafo
Discover your perfect match with Expoint. Search for job opportunities as a Tier Technical Support in Israel, Tel Aviv-yafo and join the network of leading companies in the high tech industry, like Moonactive. Sign up now and find your dream job with Expoint
Company (1)
Job type
Job categories
Job title (1)
Israel
Tel Aviv-yafo
12 jobs found
04.07.2024
MA
MoonActive Tier Technical support Israel, Tel Aviv District, Tel Aviv-Yafo
Investigate & Resolve technical issues escalated from Tier 1 agents. Investigate and identify patterns that are causing issues in the system by analyzing data sets, reading system logs, using dashboards,...
Serve as the point of contact for our players, efficiently resolving inquiries and ensuring customer satisfaction. Collaborate closely with various teams within the company to optimize the player experience. Identify,...
Integrate creative assets (art and visual effects) into the game. Investigate and implement new techniques and practices. Optimize workflow processes using tools and scripts so each teammate can focus on...
Lead a team of IT Support Specialists including managing and prioritizing tickets and service requests for timely resolution and excellent customer service. Mentor and coach team members, providing guidance and...
Act as the main point of contact of multiple features and bridge the communication across different teams and departments, including Tech, Design and Art. Assist designers in integrating their gameplay...
Provide professional and efficient customer support while ensuring high customer satisfaction. Collaborate with cross-functional teams to resolve complex problems and ensure timely resolution. Act as a point of contact for...
Responsible for end-to-end management of a domain in our Customer Support department. Work collaboratively with BPO partners to maintain seamless operations and high-quality customer support. Ensure agents are following all...
Investigate & Resolve technical issues escalated from Tier 1 agents. Investigate and identify patterns that are causing issues in the system by analyzing data sets, reading system logs, using dashboards,...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Tier Technical Support opportunities at Moonactive in Israel, Tel Aviv-yafo. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.