Support Team Leader jobs at Moonactive in Israel, Tel Aviv-yafo
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Israel
Tel Aviv-yafo
15 jobs found
22.07.2024
MA
MoonActive Support Team Leader Israel, Tel Aviv District, Tel Aviv-Yafo
Lead a team of IT Support Specialists including managing and prioritizing tickets and service requests for timely resolution and excellent customer service. Mentor and coach team members, providing guidance and...
Responsible for end-to-end management of a domain in our Customer Support department. Work collaboratively with BPO partners to maintain seamless operations and high-quality customer support. Ensure agents are following all...
Serve as the point of contact for our players, efficiently resolving inquiries and ensuring customer satisfaction. Collaborate closely with various teams within the company to optimize the player experience. Identify,...
Lead a large, global team of DevOps Engineers. Work with developers, SRE and automation engineers to architect solutions that increase efficiency, scale, reliability and observability across Moon Active’s architecture. Continuous...
Lead a team of platform engineers responsible for designing, developing, and maintaining tools and infrastructure that enable efficient and secure development and deployment processes. Set the strategic vision and roadmap...
Work closely with Product Managers, Architects, DevOps, and other tech leads from our game teams. Build and lead by example a team of Full Stack Engineers. Own the deliverables end-to-end,...
Manage the Social Media Specialists and Artists in multiple studios and be the POC for different departments. A quick thinker and proactive work flows. On the spot training and feedback....
Lead a team of IT Support Specialists including managing and prioritizing tickets and service requests for timely resolution and excellent customer service. Mentor and coach team members, providing guidance and...
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