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Jobs at Kla in United States, Los Angeles

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Company (1)
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United States
State
Los Angeles
1 jobs found
05.04.2025
KLA

KLA Customer Support Engineer - SPTS United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level. Knowledge of Chemical Vapor Deposition (CVD) Equipment not...
Description:

JobQualifications

Bachelor of Science Degree in Electronics or Engineering (or equivalent work experience).

Skills Required:

Candidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.

  • Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.
  • Knowledge of Chemical Vapor Deposition (CVD) Equipment not essential but preferred.
  • Must have working knowledge of MS DOS, Windows software as well as MS Office products.
  • Excellent communication and
    Education
    customer interfacing skills.
  • Good organizational skills.
  • An adaptable approach to working hours, locations and conditions.
  • A flexible approach to work responsibilities, enabling both independent and team working.
  • Ability to work alone or unsupervised for extended period, often in difficult conditions.
  • A systematic and logical approach to problem solving.
  • Must be able to travel extensively (up to 3 weeks or more per month) to support the customer base as required.

JobDuties/Responsibilities:

  • To provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.
  • To generate a close working relationship with the customers to enable the company to sell its product portfolio.
  • Provision of feedback enabling the pro-active identification of product and business process improvements.
  • Timely completion of all field reports.
  • Other duties as required.

Experience Profile:

5 years’ experience as a Field Service Engineer within the semiconductor field or other capital equipment arena.

Must physically be able to:

  • Must be able to travel 80-90% to support the customer base as required.
  • Lift 50 lbs. overhead occasionally
  • Lifting 50 lbs. frequently
  • Bend from the waist
  • Lift items overhead safely
  • Work on hands and knees or on their back while servicing equipment
  • Be able to bend and twist to gain access to service the equipment
  • Read and interpret schematics
  • Read and interpret signs, placards and manuals
  • View the full color spectrum
  • Be able to work standing at the system in up to 2-hour intervals
  • Be able to perform a system chamber clean which requires the following
    • Remove all chamber components such as turbo pump, source parts, and electrode
    • Perform a chamber clean with the use of scotchbrite to scrub the chamber walls
    • Reassemble the cleaned chamber parts and achieve an acceptable chamber LUR

Must be able to:

  • Work autonomously
  • Work in a product wafer fab clean room environment

Show more
Limitless High-tech career opportunities - Expoint
Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level. Knowledge of Chemical Vapor Deposition (CVD) Equipment not...
Description:

JobQualifications

Bachelor of Science Degree in Electronics or Engineering (or equivalent work experience).

Skills Required:

Candidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.

  • Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.
  • Knowledge of Chemical Vapor Deposition (CVD) Equipment not essential but preferred.
  • Must have working knowledge of MS DOS, Windows software as well as MS Office products.
  • Excellent communication and
    Education
    customer interfacing skills.
  • Good organizational skills.
  • An adaptable approach to working hours, locations and conditions.
  • A flexible approach to work responsibilities, enabling both independent and team working.
  • Ability to work alone or unsupervised for extended period, often in difficult conditions.
  • A systematic and logical approach to problem solving.
  • Must be able to travel extensively (up to 3 weeks or more per month) to support the customer base as required.

JobDuties/Responsibilities:

  • To provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.
  • To generate a close working relationship with the customers to enable the company to sell its product portfolio.
  • Provision of feedback enabling the pro-active identification of product and business process improvements.
  • Timely completion of all field reports.
  • Other duties as required.

Experience Profile:

5 years’ experience as a Field Service Engineer within the semiconductor field or other capital equipment arena.

Must physically be able to:

  • Must be able to travel 80-90% to support the customer base as required.
  • Lift 50 lbs. overhead occasionally
  • Lifting 50 lbs. frequently
  • Bend from the waist
  • Lift items overhead safely
  • Work on hands and knees or on their back while servicing equipment
  • Be able to bend and twist to gain access to service the equipment
  • Read and interpret schematics
  • Read and interpret signs, placards and manuals
  • View the full color spectrum
  • Be able to work standing at the system in up to 2-hour intervals
  • Be able to perform a system chamber clean which requires the following
    • Remove all chamber components such as turbo pump, source parts, and electrode
    • Perform a chamber clean with the use of scotchbrite to scrub the chamber walls
    • Reassemble the cleaned chamber parts and achieve an acceptable chamber LUR

Must be able to:

  • Work autonomously
  • Work in a product wafer fab clean room environment

Show more
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