Technical Support Engineer Spts jobs at Kla in United States, Chandler
KLA Technical Support Engineer SPTS United States, Arizona, Chandler
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Job Responsibilities:
To provide and lead technical support L2 to L4 escalations to the field teams encompassing system commissioning, system breakdowns and preventative maintenance support.
To generate a close working relationship with the field teams in the region to enable the company to effectively support the SPTS division product portfolio.
Provision of feedback, in the approved format, enabling the pro-active identification of product and business process improvements.
Timely completion of all field visit reports (expenses, field returns etc)
Provide remote technical support to Installation and CSE teams.
Less than 50% travel internationally and domestic
Preferred Qualifications:
Experience working with high vacuum and or semiconductors
Electronic fault finding to component level would be a distinct advantage.
Experience of three phase voltages
Being able to put together a 4-blocker, 8D or 7 step presentation including but not limited to fishbone presentation.
Minimum Qualifications
Bachelor's Level Degree and related work experience of 2 years or equivalent work experience
Experience troubleshooting electrical and mechanical equipment
Experience of PC Networking and troubleshooting software and networking issues
Excellent communication and customer interfacing skills and good interpersonal skills
Computer literacy including Excel, PowerPoint and Word
An adaptable approach to working hours and locations
A flexible approach to work responsibilities, enabling both independent and team working
Ability to work alone or unsupervised for extended period of time, often in challenging situations
A systematic and logical approach to problem solving
or at +1-408-352-2808
These jobs might be a good fit
KLA Regional Applications Engineer United States, Arizona, Chandler
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1. PhD or MS / BS in Physics, Electrical or Chemical engineering or Materials Science with 2-5 years’ experience of mask/IC manufacturing or OPC/EDA applications
2. Having a strong understanding of defect detection, metrology, yield management, and experience in operating Linux/php/python is advantageous
3. Ability to set priorities and work collaboratively with multiple stakeholders on multiple issues
4. Demonstrated skills in conceptualizing creative technical solutions, documenting them, and presenting them to management
5. Strong presentation, technical writing, and communication skills in English
6. Strong ability to withstand pressure and good physical fitness
Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
or at +1-408-352-2808
These jobs might be a good fit
KLA Product Installation Engineer BBP - Extensive + Travel Requi... United States, Arizona, Chandler
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Company Overview
Group/Division
Job Description/Preferred Qualifications
1) Installation of new tools at customer sites. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start.
2) Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation.
3) Troubleshooting and repairs of moderate system level problems are based on the IE2's technical knowledge, education and training. IE2 seeks help from senior Engineers and Management when problems occur that may exceed knowledge, education and training.
4) Prepares field service reports and daily passdowns on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report
5) Obtains all necessary international travel documents and manages their personal lives to be ready to travel for extended periods
6) Manages personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. 8) Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs
Minimum Qualifications
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
These jobs might be a good fit
Share
Job Responsibilities:
To provide and lead technical support L2 to L4 escalations to the field teams encompassing system commissioning, system breakdowns and preventative maintenance support.
To generate a close working relationship with the field teams in the region to enable the company to effectively support the SPTS division product portfolio.
Provision of feedback, in the approved format, enabling the pro-active identification of product and business process improvements.
Timely completion of all field visit reports (expenses, field returns etc)
Provide remote technical support to Installation and CSE teams.
Less than 50% travel internationally and domestic
Preferred Qualifications:
Experience working with high vacuum and or semiconductors
Electronic fault finding to component level would be a distinct advantage.
Experience of three phase voltages
Being able to put together a 4-blocker, 8D or 7 step presentation including but not limited to fishbone presentation.
Minimum Qualifications
Bachelor's Level Degree and related work experience of 2 years or equivalent work experience
Experience troubleshooting electrical and mechanical equipment
Experience of PC Networking and troubleshooting software and networking issues
Excellent communication and customer interfacing skills and good interpersonal skills
Computer literacy including Excel, PowerPoint and Word
An adaptable approach to working hours and locations
A flexible approach to work responsibilities, enabling both independent and team working
Ability to work alone or unsupervised for extended period of time, often in challenging situations
A systematic and logical approach to problem solving
or at +1-408-352-2808
These jobs might be a good fit
