Executive Administrative Assistant jobs at Jpmorgan

Join our fun, high-energy team as a Home Lending Assistant in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

Job responsibilities

• Utilize your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s).
• Discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s).
• Proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing.
• Manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats.
• Act as a liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business.
• Coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows.
• Establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• A minimum of four years’ work experience in mortgage loan processing
• Intermediate computer skills (familiar with MS Office products or similar software)
• Excellent customer service skills
• Excellent written/oral communication
• Excellent organization skills
• Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand

Preferred qualifications, capabilities, and skills

• Marketing and advertising experience

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As an Executive Assistant in Commercial & Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities

• Maintain detailed calendars, ensuring efficient time management
• Coordinate visitor access and manage logistics
• Organize all aspects of onsite and offsite events,(virtual and in-person) including invitations, catering and transportation
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate high volumes of domestic and international travel
• Process T&E expenses for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Produce high quality emails and messages to individuals at all levels of the organization
• Handle regular activities without prompting, and provide advance notice of any issues or delays

• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, skills and capabilities

• At least 3 years of administrative experience
• Advanced calendar management and the ability to organize and prioritize tasks
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

As a USD Treasury Payments Sr Product Associate within Global Clearing, you will have responsibilities across Payments products, specifically responsibilities for Clearing House Settlement and CLS USD Nostro Services.

Job responsibilities

• Supporting all clients discussions and providing RFP responses on CHSS and CLS product inquiries
• Working closely with external clients and partners across LOBs: sales/service, implementation, tech & ops, risk, compliance, legal and other groups to ensure proper due diligence and review prior to presenting to stakeholders
• Ensuring client-facing materials, agreements and internal job aids are accurate, up-to-date and position/protect appropriately
• Identifying and implementing the technical and business requirements to support additional clearinghouses
• Deepening relationships with clearinghouses, CCPs and CLS Bank to ensure information exchange and alignment with strategic initiatives
• Partner with the Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience in High Value (wire) transfers, Fedwire, ISO 20022
• Experience with Clearinghouse Settlement & CLS
• Knowledge of securities services including custody, transfer agency and other funds services

Preferred qualifications, capabilities, and skills

• Experience in client-facing roles
• Proven track record in risk identification and management
• Demonstrated prior experience working in a highly matrixed, complex organization
• Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others

Job responsibilities:

• Serve as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to delivery
• Take accountability for strategic design, business requirements, and new ways of working to support AI agentic solutions
• Lead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders
• Establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilities
• Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions
• Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders
• Communicate to all levels of the organization through compelling, impactful storytelling
• Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioning
• Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors
• Be a champion for both business and culture transformation, leading with consistency, integrity, and humility

Required qualifications, capabilities, and skills:

• 10+ years of related experience (program management and product owner-related experience)
• Significant AI expertise and proven delivery record of AI-based capabilities
• End to end product ownership experience – including understanding of best practices, tools, and processes
• Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward
• Proven ability to create senior executive leadership presentations
• High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

As the Executive Director in AI Transformation & Strategic Execution, you will act as a strategic change agent, shaping and promoting the firm's AI agenda across our global Operations. You won't just track projects; you will architect a value-promoten portfolio, challenging the status quo and uncovering ambitious, high-impact opportunities. Your primary role is to transform complex data and competing priorities into compelling, data-promoten narratives that promote alignment, secure buy-in, and inspire action from the firm's most senior leaders. Adept at navigating ambiguity, you will use hypothesis-promoten thinking and sophisticated analytics to bring clarity to complex business challenges, ensuring our AI investments deliver maximum strategic and financial value. You will be the trusted advisor who connects AI capabilities to tangible business outcomes, moving critical work forward that has a firmwide impact.

Job Responsibilities

• Architect and spearhead the AI portfolio strategy, shifting from a management process to a dynamic value-creation engine focused on measurable business impact
• Translate portfolio data into powerful, data-driven narratives and actionable insights for executive leadership, focusing on ROI, strategic alignment, and business impact. You will own executive reporting and communication on program performance and outcomes
• Proactively identify and champion high-impact, "big bet" AI opportunities, challenging teams to think beyond incremental improvements and pursue transformative outcomes
• Develop and deploy robust analytical frameworks and governance models to rigorously assess, prioritize, and measure the success of all AI initiatives from intake to scaling
• Cultivate and lead a high-performing team of strategic thinkers and execution experts, fostering a culture of data-driven decision-making, intellectual curiosity, and a relentless pursuit of results
• Act as an accelerator for the teams you support, proactively clearing roadblocks and resolving key escalations to ensure strategic objectives are met.
• Champion best practices in strategic planning, change management, and benefits realization across the organization
• Serve as a trusted advisor to senior executives, leveraging data-backed insights and compelling storytelling to influence key business decisions and guide the firm’s AI investment strategy
• Forge strategic partnerships across all Lines of Business (LoBs), driving alignment on ambitious goals and orchestrating complex, cross-functional change initiatives to ensure successful implementation
• Masterfully communicate program strategy, performance, risks, and opportunities to stakeholders at all levels, ensuring transparency and enterprise-wide alignment

Required Qualifications, skills, and capabilities:

• 8+ years of experience in management consulting, corporate strategy, or strategic program management, with a demonstrated track record of leading large-scale business transformation initiatives
• Hypothesis-driven problem solver with the ability to dissect complex, ambiguous problems and architect elegant, data-driven solutions
• Mastery of executive-level communication; able to distill complex analyses into simple, compelling narratives using PowerPoint and build sophisticated analytical models in Excel to support your arguments
• Deep understanding of AI/ML concepts and their practical application to solve real-world business challenges and drive value
• A bias for action and an entrepreneurial spirit; comfortable challenging the status quo and relentlessly driving outcomes in a large, matrixed organization
• Exceptional influencing and relationship-building skills, with the ability to build trust and consensus with senior executives, cross-functional partners, and technical teams alike

Preferred Qualifications, skills, and capabilities:

• Experience with data visualization tools (e.g., Tableau, Alteryx) is a strong plus.
• Bachelor's degree required; an MBA or equivalent advanced degree is strongly preferred.

As a Vice President in Executive Talent Management, you will have an opportunity to get involved in a variety of experiences to strategize, execute, learn and grow in a small team environment. Your analytical skills will shine in this constantly evolving environment.

Job Responsibilities

• Execute on talent management and succession planning processes on an annual basis including regular updates to Operating Committee and JPMC Board
• Partner with HR Executives, Segment Leads and Talent Advisory across lines of business on firmwide Talent initiatives including but not limited to talent reviews, succession planning, development programs and data analytics
• Demonstrate ability to convert strategy to implementation while balancing firmwide and business needs
• Analyze, interpret, and tell a story with talent data to help inform talent strategies and decisions
• Lead the development and enhancements of talent tools and systems by working closely with Product Teams and Workforce Data Analytics team
• Develop materials for various senior stakeholder discussions/meetings (including Operating Committee, HR Offsites, Board Meetings, Business Reviews)
• Document and maintain project plans and process materials
• Maintain control processes and regulatory requirements, as appropriate

Required Qualifications, Capabilities, and Skills

• Bachelor's degree
• 6 years of Talent or HR Business Advisory experience in a corporate environment
• Self-starter, with exceptional attention to detail and organization skills, able to problem solve and connect the dots across multiple initiatives
• Excels under pressure and delivers results accurately, quickly, and efficiently
• Ability to communicate effectively across organizational levels — both written and verbal
• Strong ability to execute independently in a dynamic global environment across multiple priorities, and pivot as needed managing multiple deadlines
• Strong data analysis skills (quantitative and qualitative), ability to identify themes/trends and to summarize large amounts of data into a compelling story and tailor message to audience
• Excellent PowerPoint, Excel (including advanced formulas, pivot tables) and ability to build senior level presentations and materials
• Highly collaborative, team-oriented and fosters a positive and inclusive work environment

Preferred Qualifications, Capabilities, and Skills

• Financial services industry experience
• Prior experience in Talent Development and Project Management
• Comfort with matrix management structure