Senior Lead Architect Servicenow Architecture jobs at Jpmorgan in United States, Wilmington

As a Strategic Analytics Senior Associate you will be responsible for the development and maintenance of acquisitions strategies across Consumer Card products. This includes data analysis, strategy development, financial evaluation, supporting strategy implementation. You will also be responsible for supporting key relationship with internal and external co-brand partners.

Job Responsibilities:

• Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts
• Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
• Facilitate monthly and quarterly co-brand partner presentations with internal and external senior leaders to share findings and recommendations
• Acquire a strong understanding of the operational processes which will aid in understanding acquisition performance drivers
• Conduct ad hoc analytics and contribute to various projects representing Risk Management
• Lead development of strategy changes and partner with technical groups to develop requirements for changes to rules engines and automated strategies
• Assist with regulatory and internal audits or exams

Required qualifications, capabilities and skills:

• Bachelor's degree in a quantitative discipline from an accredited college/university required
• 4+ years of analytics experience preferably in financial services or consulting
• Ability to logically structure analyses using strong analytical, interpretive and problem solving skills
• Ability to translate complex analysis into concise presentations with clear recommendations and action items
• Strong project management skills and attention to detail to deliver new strategies with strong testing and tracking focus
• Excellent communication and interpersonal skills
• Strong SQL and Python coding skills, Excel, Microsoft PowerPoint and Tableau skills

As a Marketing Senior Associate within the Branch Infrastructure and Capabilities group, you will oversee key aspects of the credit card release readiness process for our suite of products. You will be responsible for managing various components of our readiness process to ensure a flawless integration of key strategic consumer and business acquisition and engagement offers into the retail ecosystem. You will do this by partnering with the business to understand the necessary requirements and working to build and validate those with the appropriate technology teams. You will also be responsible for identifying friction points within our current acquisition experience and partnering with the appropriate products and tech partners to develop solutions to mitigate.

Job responsibilities

• Manage the readiness process to ensure seamless integration of strategic consumer and business acquisition and engagement offers into the retail ecosystem.
• Collaborate with business stakeholders to understand essential requirements for successful integration.
• Work closely with technology teams to build and validate solutions that meet business needs.
• Identify friction points within the current acquisition experience and develop strategies to address them.
• Partner with product and technology teams to implement effective solutions that enhance the acquisition process.
• Ensure alignment and coordination across various teams to achieve successful execution of strategic offers
• Assist with the execution of various components of our branch modernization journey

Required qualifications, capabilities, and skills

• Ability to handle multiple projects at once, all while maintaining a relentless attention to detail
• Ability to handle changes in business direction and quickly pivot to maintain necessary timelines
• Enthusiastic self-starter; innovative thinker with the ability to derive, formulate, and develop new concepts
• Experience evaluating complex business problems, data analysis and devising recommendations
• Bachelor’s degree in Business Administration, or related field of study, or equivalent relevant experience
• Be intellectually curious and enjoy moving at a fast pace.
• Ability to understand and problem solve within a complex technical infrastructure
• Be a high energy self-starter, effective communicator, and have a passion for the strategic use of data and capabilities.
• Work in large, collaborative teams to achieve organizational goals

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in Java, React JS or Angular and Spring Boot Framework, API, Microservices
• Experience in AWS ECS, EKS and Terraform
• Experience in stream process platform Apache Kafka or Kinesis
• Hands on experience in Oracle and or PostgreSQL
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Working experience on Databricks
• Familiarity with modern back-end technologies
• Exposure to cloud technologies
• Experience with Typescript

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.

Bring your expertise to JP Morgan Chase.

As a Wholesale Strategic Analytics Senior Associate in the Business Banking team, you will drive risk criteria and strategic analytics for Wholesale credit products, playing a key role in acquisition and growth. This role requires dedicated attention to refining risk criteria, monitoring credit performance, developing innovative solutions, and ensuring compliance with legal and fair lending standards. You will collaborate with the risk team to generate thoughtful analytics and recommendations to the business regarding strategy and criteria development, implementation, operational controls, and performance monitoring.

Job Responsibilities:

• Use your analytical skills and knowledge of lending business to assess historical trends, identify patterns, and independently deliver insights, ideas and key findings
• Articulate risk practices to non-risk audiences through frequent interactions with Finance, Product, and Marketing, and assess the cross-functional impact on risk.
• Act as an owner-operator, the role requires end-to-end accountability not just for ideas but for outcomes, including execution, post-launch-refinement and impact assessment
• Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts and the existing portfolio of accounts
• Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
• Acquire an understanding of the operational processes (credit analysis, portfolio management, collections) which will aid in understanding performance drivers
• Conduct ad hoc analytics and contribute to various projects representing Risk Management
  

Required Qualifications, Capabilities and Skills:

• BS degree and minimum of 3 years Risk Management or other quantitative experience
• Background in statistics, econometric, or other quantitative field
• Advanced understanding of SAS and SQL
• Ability to query data and transform the raw data into usable management information
• Familiarity with risk analytic techniques
• Strong analytical and problem-solving abilities
• Strong written and oral communication skills

• Experience delivering recommendations to management
  

As a GenAI Marketing Strategy Vice President on the Marketing Transformation team, you will be reporting to Head of Content & AI transformation, and you will be accountable to deliver on the strategic agenda for GenAI adoption in marketing, develop and oversee an integrated roadmap, and ensure alignment across business, product, and technology stakeholders. You will champion the use of AI to reimagine marketing workflows, content creation, personalization, and audience engagement, while driving operational efficiency and business growth.

Job Responsibilities

• Collaborate with product, data, tech, and marketing teams to build and maintain an integrated GenAI transformation roadmap, organizing work into horizons with clear milestones and outcomes.
• Define strategic objectives for GenAI initiatives, support business case development, and partner with Finance to measure efficiency gains and ROI.
• Collaborate with LOB transformation leads and process teams to identify pain points, prioritize capabilities, and track adoption metrics for last-mile success.
• Ensure collaboration across lines of business (LOBs), product, technology, and Data & Analytics teams to drive a cohesive and unified AI strategy for marketing.
• Prepare executive updates, craft compelling narratives, and streamline reporting across key initiatives such as workflow automation, content transformation, omni-channel personalization, and AI enablement.
• Facilitate steering committee forums to prioritize GenAI capabilities, and collaborate with change management teams to drive user adoption and effective stakeholder communication.
• Ensure up-to-date communications across the organization, keeping stakeholders informed of progress, achievements, and new developments in GenAI for marketing.
• Stay current with the latest advancements in AI, proactively identifying opportunities to leverage new technologies and best practices for marketing transformation.
• Champion agile ways of working, ensuring rapid iteration and continuous improvement across GenAI initiatives.
• Establish scalable frameworks for measuring and tracking efficiency, adoption, and business impact of GenAI solutions.
• Bring a consulting background to navigate ambiguous environments, drive clarity, and deliver actionable recommendations in complex, fast-evolving contexts.

Required Qualifications, capabilities, and skills

• 5+ years of experience in martech, product, or AI-driven marketing transformation
• Bachelor’s degree in marketing, product, engineering, computer science, or related field
• Deep expertise in product ops, marketing ops, martech/tech, data, and AI capabilities
• Proven track record of building transformation roadmaps and leading cross-functional teams in matrixed organizations
• Ability to influence, drive collaboration, and engage with senior leadership
• Experience working in an agile environment
• Strong written and verbal communication skills, with executive presence
• Highly organized, deadline-driven, and detail-oriented
• Self-starter with the ability to work independently and proactively
• Background in consulting, with demonstrated ability to navigate ambiguity and deliver results in complex environments

Preferred Qualifications, capabilities, and skills

• MBA or equivalent
• Experience in a Product organization; well-versed in product ops and GenAI product development
• Experience in a Marketing organization; well-versed in marketing ops, channel execution, and AI-powered personalization
• Demonstrated success in driving change management and user adoption at scale

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Proficient in coding with Java, Spring Boot, RESTful API implementation and micro-services architecture
• Experience in front end development, debugging, and maintaining code in a large corporate environment with Reacts JS.
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• Exposure to emerging technologies
• Hands-on professional experience working with AWS technologies