Jobs at Jpmorgan in United States, Walton

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

As a Digital Content Strategist and Editor on the J.P. Morgan Wealth Management Content team, you will create articles and newsletters to provide educational insights to our high-net-worth and ultra-high-net-worth client base.

Job Responsibilities:

• Use the firm’s award-winning research and thought leadership to create written digital content in the form of news and educational articles, newsletters and email templates, for both existing and prospective clients with a high net worth.

• Identify emerging trends and timely content that is relevant for legacy planning, retirement, investing, and economy & markets.

• Work with freelancers to create copy for a variety of multi-media content; including web-based articles, emails, and newsletters.

• Partner closely with thought leaders and specialists, content creators and strategists, marketers and communicators across the company.

• Leverage materials from other lines of business within J.P. Morgan to provide clients with relevant and timely content.

• Effectively manage multiple strategic content projects.

Required Qualifications, Capabilities and Skills:

• 4+ years of experience writing for digital content, news media, or communications.

• A natural storyteller with a passion for getting creative, making the complex approachable, and bringing ideas to life.

• Highly organized and collaborative thinker.

• Experience in writing about financial topics like investments, trading, retirement and/or wealth management.

• Effective communication skills, both written and oral, with the ability to present information clearly and professionally.

• Ability to work collaboratively and partner with others.

• Strong initiative, energy and confidence.

• Genuine interest in the world of financial markets and personal finance.

Preferred Qualifications, Capabilities and Skills:

• Bachelor’s Degree.

• Experience writing for a high net worth or ultra high net worth audience.

• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

• Occasional domestic travel may be required.