Home Lending Associate Cd - Tempe Az jobs at Jpmorgan in United States, Tempe

As a Senior Threat Associate within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. You will utilize your strong technical skills to help enhance the global team's risk and controls initiatives. You will be aligned to a particular function within the Threat Management organization but will be available to support other functions based on business needs. Your primary role will be to provide support functions for escalated threat cases throughout their entire lifecycle, including information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring, and regular reviews of persons of concern.

Job responsibilities

• Actively respond, manage and maintain cases of all case-types to include report writing and record retention
• Conduct witness interviews and provide assessments as required
• Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
• Serve as liaison support for cross-functional partners
• Provide case support for peer TMs as needed and based on caseload/on-call support
• Support the development of best practice documents and standard response protocols
• Utilize internal databases to execute long-term monitoring of persons of concern
• Leverage partnerships to continuously monitor persons of concern
• Support data integrity, TM case metrics, and trends analysis

• Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence

Required qualifications, capabilities, and skills

• 3+ years’ experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
• BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
• Proficiency in MS office suite
• Ability to think quickly and make decisions while under pressure
• Ability to work within a team environment and achieve buy-in from stakeholders
• Strong communication skills
• Strong organization skills
• Available to travel 10%
• Able to work extended hours to include nights, weekends, and on-call as needed

As a Client Service Associate within the U.S. Private Bank at JP Morgan, you will be responsible for fostering, improving, and growing client relationships. You will serve as the primary contact for all service-related needs of a Private Banking client. Your role will necessitate working in a dynamic, team-focused environment alongside advisors, product partners, and operations teams to guarantee a comprehensive and seamless approach across all Private Banking products.

Job responsibilities

• Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
• Adhere to and maintain the firm’s controls policies and procedures and FINRA regulations as well as protecting client assets against potential fraud activities
• Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
• Review and identify potential business opportunities for clients to engage in additional products and services

Required qualifications, capabilities, and skills

• FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
• Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
• Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook

Preferred qualifications, capabilities, and skills

• College degree or equivalent client service experience preferred
• Experience with a wide array of financial products preferred

As a Consumer Direct Home Lending Advisor, you will guide clients through the home lending process, ensuring strong sales results. Utilizing your extensive knowledge of home lending products, you will act as the main point of contact for your customers throughout the loan duration. You will comply with all regulatory requirements while marketing and promoting Chase's financial products.

Job Responsibilities

• Convert warm inbound and outbound leads into mortgage loan applications.
• Utilize our CRM tool to log all customer contacts and schedule follow-ups.
• Employ consultative selling techniques in a call center environment.
• Recommend optimal product/rate program combinations to prospects.
• Ensure compliance with applicable statutes and procedures.
• Meet required sales performance goals for pre-established volume and KPIs.

Required Qualifications, Capabilities, and Skills

• Proficiency with Microsoft Applications (Word, Excel, and PowerPoint).
• Self-motivated and detail-oriented.
• Excellent oral and written communication skills.
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines.
• Proven ability to provide superior customer service and consultative selling.
• Ability to adhere to an in-office work schedule.
• Ability to participate in on-site training Monday through Friday, with varying hours.

Preferred Qualifications, Capabilities, and Skills

• Sales experience.
• Call center experience.
• Coachability, adaptability, and time management skills.
• Skills in marketing, promoting, relationship building, and consulting.
• Experience in the Financial Services, Mortgage, Auto, Medical, Phone, or Education industries or relevant education.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Join our fun, high-energy team as a Centralized Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Centralized Community Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase.

Job Responsibilities

• Convert inbound and outbound leads into mortgage loan applications
• Source all business and logging all contacts with prospects
• Use consultative selling of Purchases Loans in a call center environment
• Recommend optimum product/rate program combinations to prospects
• Ensure compliance with applicable statues and procedures
• Provide feedback on lead quality
• Meet required sales performance for pre-established goal volume

Required qualifications, capabilities and skills

• Ability to read, write and speak Spanish fluently.
• Proficient with Microsoft Applications (Word, Excel and PowerPoint)
• Self-motivated and detail oriented
• Excellent oral and written communication skills
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
• Demonstrated ability in providing superior customer service and consultative selling

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Call Center experience
• Marketing, promoting, relationship building, and consulting skills
• Experience in the Financial Services, Mortgage, Auto, Medical or Education industries

Step into the role of a Client Service Associate within our Commercial Bank and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding the esteemed standards of JP Morgan Chase. With opportunities for career growth and community involvement, join our diverse and innovative global organization to make a meaningful impact in the ever-evolving world of commercial banking.

As a Client Service Associate within our Commercial Bank, you will play a pivotal role in managing relationships with our clients. Your role will involve resolving client requests and providing comprehensive support for our complex treasury and cash management products and services. With a keen eye for continuous improvement, you will apply innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. Your role will require you to establish productive relationships with internal stakeholders, leveraging your ability to influence and persuade to drive mutually beneficial outcomes. You will also be expected to demonstrate your data and tech literacy, partnering with Technology and the Business to implement new technology that creates a competitive advantage.

Job Responsibilities

• Manage client relationships, addressing issues that arise with our treasury and cash management products and services, ensuring client satisfaction and retention.
• Apply innovative techniques to enhance the efficiency and resilience of our operating platform, contributing to the continuous improvement of our services.
• Establish and maintain productive relationships with internal stakeholders, to drive mutually beneficial outcomes and adjusting approach based on needs and circumstances.
• Leverage data and tech literacy to collaborate with Technology and Business teams, assisting in the implementation of new technology to create a competitive advantage.
• Participate in project management activities, including planning, execution, and addressing concerns with sponsors and impacted parties, ensuring project objectives are met.

Required qualifications, capabilities and skills

• Minimum of 2 years of experience or equivalent expertise in managing client relationships and/or internal stakeholders
• Demonstrated experience in applying innovative techniques for process improvement, with a focus on enhancing operational efficiency and resilience.
• Proven ability to establish and maintain productive relationships with internal stakeholders, with a track record of driving mutually beneficial outcomes.
• Experience in leveraging data and tech literacy to collaborate with Technology and Business teams, particularly in the implementation of new technology.
• Experience in managing projects, including planning, execution, and addressing concerns with sponsors and impacted parties.
• Advanced analytical and problem solving skills, with the ability to assess situations and develop effective solutions
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with a focus on reviewing Data, reports, and creating presentations to support client service activities

Preferred qualifications, capabilities and skills

• Mentor team members to enhance their skills and foster a collaborative service environment.
• Engage in strategic planning to align client services with organizational goals and client needs.
• Collaborate with cross-functional teams to ensure seamless client service operations
• Build and maintain strong client relationships to support long-term business success.
• Experience in managing projects, including planning, execution, and addressing concerns with sponsors and impacted parties
• Bachelor’s degree and/or equivalent work experience

Job responsibilities:

• Advise bankers on structuring, originating, servicing and documenting a variety of types of commercial real estate financing transactions, nationally;
• Advise the business on client related issues – including reputational, KYC and AML issues – and support other risk identification and mitigation matters (legal and other);
• Provide legal interpretations of regulations and state and federal laws, and guidance on their applicability to the CRE businesses;
• Participate in team projects on regulatory and other matters, as well as new products and services management;
• Prepare and update standard forms and procedures and manage external counsel relationships;
• Provide training for bankers and other functional partners; and
• Escalate issues within the legal department as appropriate and partner with risk, controls, compliance and other functions across JPMCB on risk and control, and other operational, matters.

Required qualifications, capabilities, and skills:

• Five years minimum of experience at a law firm and/or in-house legal department;
• Knowledge of the legal and regulatory requirements related to commercial real estate financing and servicing and related businesses with transferrable skills/knowledge;
• Ability to prioritize work in a fast-moving environment, manage a large number of issues at one time, and interact with senior and executive management;
• Ability to understand business needs and develop/leverage collaborative relationships with internal partners across the supported businesses, the broader legal department and external stakeholders;
• Ability to maintain a collaborative team culture;
• Excellent verbal and written communications skills; and
• Licensed to practice law and a member in good standing in NY, IL or TX, or otherwise in compliance with the in-house counsel registration rules in such state.

Preferred qualifications, capabilities, and skills:

• Eight (8) plus years of commercial real estate financing transactional experience;
• Demonstrated strategic problem solving and project management skills, judgment and character; and
• Participation in team initiatives and strategies that promote growth and continuous learning.