Consumer Direct Home Lending Advisor jobs at Jpmorgan in United States, Tempe

As a Consumer Direct Home Lending Advisor, you will guide clients through the home lending process, ensuring strong sales results. Utilizing your extensive knowledge of home lending products, you will act as the main point of contact for your customers throughout the loan duration. You will comply with all regulatory requirements while marketing and promoting Chase's financial products.

Job Responsibilities

• Convert warm inbound and outbound leads into mortgage loan applications.
• Utilize our CRM tool to log all customer contacts and schedule follow-ups.
• Employ consultative selling techniques in a call center environment.
• Recommend optimal product/rate program combinations to prospects.
• Ensure compliance with applicable statutes and procedures.
• Meet required sales performance goals for pre-established volume and KPIs.

Required Qualifications, Capabilities, and Skills

• Proficiency with Microsoft Applications (Word, Excel, and PowerPoint).
• Self-motivated and detail-oriented.
• Excellent oral and written communication skills.
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines.
• Proven ability to provide superior customer service and consultative selling.
• Ability to adhere to an in-office work schedule.
• Ability to participate in on-site training Monday through Friday, with varying hours.

Preferred Qualifications, Capabilities, and Skills

• Sales experience.
• Call center experience.
• Coachability, adaptability, and time management skills.
• Skills in marketing, promoting, relationship building, and consulting.
• Experience in the Financial Services, Mortgage, Auto, Medical, Phone, or Education industries or relevant education.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Join our fun, high-energy team as a Centralized Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Centralized Community Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results. Utilizing your extensive knowledge and understanding of home lending products, you will act as the primary point of contact for your customers throughout the duration of the loan. You will comply with all regulatory requirements while marketing and promoting the financial products offered by Chase.

Job Responsibilities

• Convert inbound and outbound leads into mortgage loan applications
• Source all business and logging all contacts with prospects
• Use consultative selling of Purchases Loans in a call center environment
• Recommend optimum product/rate program combinations to prospects
• Ensure compliance with applicable statues and procedures
• Provide feedback on lead quality
• Meet required sales performance for pre-established goal volume

Required qualifications, capabilities and skills

• Ability to read, write and speak Spanish fluently.
• Proficient with Microsoft Applications (Word, Excel and PowerPoint)
• Self-motivated and detail oriented
• Excellent oral and written communication skills
• Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
• Demonstrated ability in providing superior customer service and consultative selling

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Call Center experience
• Marketing, promoting, relationship building, and consulting skills
• Experience in the Financial Services, Mortgage, Auto, Medical or Education industries

As a Summer Analyst in the Financial Advisor Development Program (FADP), you will take part in a nine-week introduction to our Full-Time program. Centered on providing a detailed view of J.P. Morgan Wealth Management, FADP gives you experience focusing on matters that add value to our clients and our business. Our Summer Internship Program is designed to deepen your investment knowledge and skills through hands-on experience. You’ll have access to training opportunities structured to enhance your business acumen, while further developing your professional and technical skills. You’ll be supported by an entire team, including a dedicated program manager, mentors, and senior leaders who are sincerely invested in your success during your internship.

The mission of the Financial Advisor Development Program is to develop and advance a diverse, equitable, and inclusive community of Investment Professionals to Financial Advisors dedicated to the highest standards of excellence while serving our clients. Our goal is to ensure you have all tools necessary to take advantage of the robust opportunities at hand, resulting in a great summer experience. Successful completion of the FADP Summer Internship Program may result in an offer of employment into our Financial Advisor Development Full-Time Program, which follows a 2 year progression of phone-based roles in the Client Service Center, allowing Analysts to deepen their knowledge of customer service and the wealth management industry.

Job responsibilities:

• Learning the fundamentals of working with clients in a service-oriented role
• Learning the foundations of the investments we offer through in-depth industry training
• Receiving dedicated time to study for and take the FINRA Securities Industry Essentials (SIE) exam
• Participating in group projects and job shadowing opportunities

Required qualifications, capabilities, and skills:

• A well-rounded academic background with an interest in providing exceptional client service and financial advice
• Pursuing a B.A. or B.S. degree, with an expected graduation date of December 2026 through June 2027
• Excellent leadership, interpersonal, and problem-solving skills
• Relevant internship experience or leadership in school or community organizations
• Highly motivated individual with a passion for client service, an interest in financial advising, and a desire to obtain and pass the FINRA SIE
• Ability to thrive in a dynamic and collaborative work environment, but also work well independently
• Ability to use your interpersonal skills to successfully build relationships over the phone and in person with others

Preferred qualifications, capabilities, and skills:

• Experience in finance or other finance-related courses is a plus
• Preferred minimum GPA of 3.2 out of 4.0

1. To be considered for the Financial Advisor Development Program you must submit a complete and thoughtful application, which includes your resume, and location preference.
   • Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
   • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
   • HireVue is required, and your application will not be considered for further review until you have completed this step.
   • Applications will be reviewed on a rolling basis; we strongly encourage you to complete your HireVue video(s) within three days of receiving
3. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.

As a

Job responsibilities

• Develops a hardware strategy and vision that delivers value to our branch employees and customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Create and manage repository to organize existing assets, vendor relationships, contractual agreements, and technology enablement strategies and timelines
• Drive a disciplined process to review technology requests and needs, focusing on tech refreshes, ongoing initiatives, and long-term innovation
• Conduct periodic reviews of the Book of Work (BOW) with stakeholders, tracking risks and issues
• Establish listening posts across channels to inform prioritization of the BWT team's Book of Work
• Review current metrics and inventories for accuracy, producing a scorecard of vendor performance
• Collaborate with stakeholders, sourcing, finance, and GTI leads to evaluate opportunities for operational and financial efficiencies in vendor costs

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product strategy or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrate a strong understanding of technology, including hardware, networking, and infrastructure, to enhance user experience
• Exhibit strong project management and time management skillsto meet demanding timelines
• Showcase strong written and verbal communication skills, with the ability to present information clearly and concisely to both business and technical audiences

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Demonstrate financial acumen and understanding of consumer banking technologies to execute strategic plans
• Deliver data-driven presentations using PowerPoint and Excel, showcasing innovative thinking
• Develop business process knowledge with a focus on risk management, and learn Agile principles and Jira
• Associate/bachelor’s degree in business, finance, or related field

As a Hedge Funds Trade Support Analyst in the Private Bank’s Alternatives Middle Office team, you will play a crucial role in the trade support operations for hedge fund transactions. You will be responsible for ensuring that trades initiated by investors are executed accurately and efficiently. Post-execution, you will ensure timely settlement and accurate reflection of these trades in our accounting systems. As a key member of the Hedge Funds Trade Support team, you will ensure that all business activities are conducted in a controlled, efficient, and timely manner.

Job responsibilities

• Monitors the daily hedge fund trading flow, conducting necessary control checks, and generating reports
• Processes trade instructions, manages bookings, settlements, and monitor cut-offs
• Ensures accurate and timely execution, confirmation, and settlement of all hedge fund trades
• Manages cash and stock positions related to hedge fund orders
• Performs daily and periodic position and risk controls, identifying and resolving discrepancies
• Supports project and regulatory initiatives to meet evolving industry standards, drive efficiency, and reduce risk within the team
• Interacts globally with investors, custodians, fund administrators, and various internal stakeholders to address queries and resolve issues, valuing diverse perspectives in problem-solving

Required qualifications, capabilities, and skills

• A highly motivated self-starter with a strong client service mindset
• Excellent communication skills and a team player
• Strong organizational skills, attention to detail, and high level of accuracy
• Ability to work under pressure and meet tight deadlines
• An analytical approach with creative problem-solving skills to resolve complex issues using sound judgment
• Proficiency in MS Office, with advanced Excel
• Excellent written and verbal communication skills in English

Preferred qualifications, capabilities, and skills

• Transformation skills such as Alteryx