Client Service Senior Manager jobs at Jpmorgan in United States, Tempe
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Tempe
95 jobs found
15.04.2025
JPM
JPMorgan Collections Special Credits Senior Specialist II - Total Los... United States, Arizona, Tempe
Collect on past due accounts while maintaining a customer-centric approach. Communicate effectively with customers in a metrics-driven environment. Navigate multiple technologies while staying engaged with customers. Demonstrate excellent negotiation and...
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives. Serves as a subject matter...
Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage...
Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine service improvements...
Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests. Adhere to and maintain...
Works with Business Relationship Managers with the development of new profitable Cash Management business while maintaining and growing the existing portfolio, via the phone. Leverages expert knowledge to recommend and...
Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products. Utilizes customer service expertise to interpret needs and deliver continuous insights. Navigates multiple...
Collect on past due accounts while maintaining a customer-centric approach. Communicate effectively with customers in a metrics-driven environment. Navigate multiple technologies while staying engaged with customers. Demonstrate excellent negotiation and...
Are you ready to make your mark in the tech industry? Join JPMorgan's United States team as the Senior Client Service Manager in Tempe.
At JPMorgan, we are always striving for excellence in customer service, and that starts with our Senior Client Service Manager. As the Senior Client Service Manager, you will be the main point of contact for all our tech-related clients. Your main responsibilities will include providing exceptional customer service to ensure that every client’s needs are met. You will provide clients with timely and accurate resolutions to technical requests and issues, and you will develop and maintain meaningful relationships with clients.
You will need to have excellent communication skills and customer service experience in order to successfully coordinate and communicate with all customers at all levels in order to continue the growth and success of our company. You will also need to have excellent problem-solving and troubleshooting skills, as well as the ability to prioritize tasks and make decisions quickly.
At JPMorgan, we value superior customer service, and you will be responsible for ensuring that our clients receive the highest standard of service possible. If you are ready to take on this challenge, then we look forward to having you join our team as the Senior Client Service Manager and showcase your skills on our new job searching platform, Expoint.