Client Service Senior Manager jobs at Jpmorgan in United States, Tempe
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Tempe
43 jobs found
21.09.2024
JPM
JPMorgan Collections Manager - Recovery United States, Arizona, Tempe
Ensuring collections efforts meet expectations. Monitoring of live and recorded collection calls. Coaching and developing direct reports. Conducting and administering team members monthly quality reviews and scorecards. Administering any corrective...
Anticipate and manage work volumes, adhering to established policies and deadlines. Collaborate with stakeholders to effectively resolve client issues / escalations. Analyze and interpret client data to identify trends and...
Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business, including developing and delivering executive and external reporting and other...
Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine service improvements...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests. Adhere to and maintain...
Ensuring collections efforts meet expectations. Monitoring of live and recorded collection calls. Coaching and developing direct reports. Conducting and administering team members monthly quality reviews and scorecards. Administering any corrective...
Are you ready to make your mark in the tech industry? Join JPMorgan's United States team as the Senior Client Service Manager in Tempe.
At JPMorgan, we are always striving for excellence in customer service, and that starts with our Senior Client Service Manager. As the Senior Client Service Manager, you will be the main point of contact for all our tech-related clients. Your main responsibilities will include providing exceptional customer service to ensure that every client’s needs are met. You will provide clients with timely and accurate resolutions to technical requests and issues, and you will develop and maintain meaningful relationships with clients.
You will need to have excellent communication skills and customer service experience in order to successfully coordinate and communicate with all customers at all levels in order to continue the growth and success of our company. You will also need to have excellent problem-solving and troubleshooting skills, as well as the ability to prioritize tasks and make decisions quickly.
At JPMorgan, we value superior customer service, and you will be responsible for ensuring that our clients receive the highest standard of service possible. If you are ready to take on this challenge, then we look forward to having you join our team as the Senior Client Service Manager and showcase your skills on our new job searching platform, Expoint.