Compliance - Analytics Solutions Operational jobs at Jpmorgan in United States, Tampa

Job Summary:

As a Trade Lifecycle Associate within our Securities Services Operation, you will be responsible for the end-to-end process of the trade lifecycle, ensuring timely processing and settlement of trades. You will investigate and resolve trade-related breaks in accordance with established work practices and procedures. Collaborate with various internal teams such as Middle Office, Pre-Matching, Cash Processing, Account Opening, and Asset Servicing to process transactions and resolve any exceptions in a timely manner. Perform root cause analysis for clients to increase Straight Through Processing (STP) and reduce client inquiries. Establish and maintain relationships with operations and middle office contacts at clients. Manage issues and exceptions above materiality thresholds for resolution, ensuring all day-to-day queries are dealt with within required SLAs and escalate issues to the team leader.

Job Responsibilities:

• Ensure timely processing and settlement of trades, investigate and resolve trade-related breaks.
• Collaborate with internal teams to process transactions and resolve exceptions promptly.
• Perform root cause analysis to increase STP and reduce client inquiries.
• Establish and maintain relationships with operations and middle office contacts at clients.
• Manage risk and issues exceptions above materiality thresholds for resolution.
• Ensure all day-to-day queries are dealt with within required SLAs and escalate issues as needed.

Required Qualifications, Capabilities, and Skills:

• Bachelor's Degree required.
• Knowledge of financial markets, trade lifecycle, and settlement practices.
• Excellent verbal and written communication skills, adept at communicating with all levels of the business and technical parts of the organization.
• Ability to operate effectively in a dynamic environment with tight deadlines and exhibit time management skills.
• Exposure to business intelligence tools (e.g., Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data.

As an Audit Manager - Commercial and Investment Bank Technology -you will beand

Job responsibilities

• Work closely with business and technology audit colleagues to ensure that key risks are identified and assessed in the program of audit coverage.
• Assist in all aspects of audits including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow up and verification of issue closure.
• Perform audit work in accordance with department and professional standards, and complete assignments in an efficient manner.
• Attention to detail to ensure accuracy and completeness of audit coverage.
• Write audit work papers and reports with minimal intervention by the Audit Director.
• Partner with colleagues, stakeholders and control community members to evaluate, test and report on the adequacy and effectiveness of management controls with appropriate recommendations for improvement. This may be delivered through specific audit reviews or through ongoing involvement in major activities or projects.

Required qualifications capabilities and skills

• Extensive internal or external technology or risk & controls work experience
• Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
• Extensive knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment.
• Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
• Excellent verbal and written communication skills. Also, good interpersonal skills with the ability to present complex and sensitive issues to senior management, and influence change.

Preferred qualifications capabilities and skills

• Degree and background in Technology
• Related professional certification such as CISA, CISSP, or CIA

As a Summer Analyst in the Financial Advisor Development Program (FADP), you will take part in a nine-week introduction to our Full-Time program. Centered on providing a detailed view of J.P. Morgan Wealth Management, FADP gives you experience focusing on matters that add value to our clients and our business. Our Summer Internship Program is designed to deepen your investment knowledge and skills through hands-on experience. You’ll have access to training opportunities structured to enhance your business acumen, while further developing your professional and technical skills. You’ll be supported by an entire team, including a dedicated program manager, mentors, and senior leaders who are sincerely invested in your success during your internship.

The mission of the Financial Advisor Development Program is to develop and advance a diverse, equitable, and inclusive community of Investment Professionals to Financial Advisors dedicated to the highest standards of excellence while serving our clients. Our goal is to ensure you have all tools necessary to take advantage of the robust opportunities at hand, resulting in a great summer experience. Successful completion of the FADP Summer Internship Program may result in an offer of employment into our Financial Advisor Development Full-Time Program, which follows a 2 year progression of phone-based roles in the Client Service Center, allowing Analysts to deepen their knowledge of customer service and the wealth management industry.

Job responsibilities:

• Learning the fundamentals of working with clients in a service-oriented role
• Learning the foundations of the investments we offer through in-depth industry training
• Receiving dedicated time to study for and take the FINRA Securities Industry Essentials (SIE) exam
• Participating in group projects and job shadowing opportunities

Required qualifications, capabilities, and skills:

• A well-rounded academic background with an interest in providing exceptional client service and financial advice
• Pursuing a B.A. or B.S. degree, with an expected graduation date of December 2026 through June 2027
• Excellent leadership, interpersonal, and problem-solving skills
• Relevant internship experience or leadership in school or community organizations
• Highly motivated individual with a passion for client service, an interest in financial advising, and a desire to obtain and pass the FINRA SIE
• Ability to thrive in a dynamic and collaborative work environment, but also work well independently
• Ability to use your interpersonal skills to successfully build relationships over the phone and in person with others

Preferred qualifications, capabilities, and skills:

• Experience in finance or other finance-related courses is a plus
• Preferred minimum GPA of 3.2 out of 4.0

1. To be considered for the Financial Advisor Development Program you must submit a complete and thoughtful application, which includes your resume, and location preference.
   • Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
   • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
   • HireVue is required, and your application will not be considered for further review until you have completed this step.
   • Applications will be reviewed on a rolling basis; we strongly encourage you to complete your HireVue video(s) within three days of receiving
3. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.

As a Technology Operational Risk Management Lead within the Compliance Conduct and Operational Risk (CCOR) Tech & Cyber team, you will be responsible for the successful implementation and execution of the CCOR Tech & Cyber framework within JP Morgan. You will provide 2Line of Defense challenge and oversight to our technology and cybersecurity partners. To be successful in this role, you will need to be a multi-disciplined forward-looking technologist and risk manager with a diverse background and experiences in several cyber security and technology operations and the development of corresponding control systems.

You must possess subject matter expertise in the technology processes or domains that support the Securities Services business and perform independent risk assessments on specific technologies either used or proposed to support this Line of Business (LOB). Additionally, you will proactively identify areas of emerging technologies that introduce operational risk and have a good understanding of third party risks as applied to the technology used.

Job Responsibilities

• Perform oversight of operational risks through targeted assessments of global and regional technology/ cyber security processes for the Securities Services Technology organization
• Participate in assessment of emerging risks as part of Securities Services strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals and review of external operational risk events
• Stay abreast of current technology trends, vulnerabilities, and emerging technologies.
• Engage with Securities Services technology teams to gain full understanding of the technology and control environment that support this business
• Understand third party risks as related to specific technology area of expertise.
• Work with appropriate technology areas to identify potentially elevated risk concentrations globally and perform assessments of the corresponding inherent risks and mitigating controls. Recommend any adjustments required to meet JPMC policy, regulatory requirements, and industry best practices.
• Participate in key technology governance forums.

Required qualifications, capabilities, and skills

• 5+ yearsof proven experience in technology development, engineering or technical architecture supporting the Securities Services business in the financial services market
• Working knowledge/experience in cloud development principles and practices
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Demonstrated verbal and written communication skills and excellent analytical skills
• Ability to understand complex technical systems and the business processes they support and synthesize the corresponding risks and controls and recommend adjustments if required.
• Proven track record of taking ideas forward without supervision and challenging others, where appropriate
• Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results with limited supervision
• BS/BA degree in computer science or equivalent experience.

As a Business Solutions Banker-Government (BSB-G) in Business Banking, you’ll be helping to improve the well-being of our government clients by providing exceptional client experience and education. You will manage an assigned portfolio of government clients and work to build relationships, with a focus on client experience and risk management.

Job Responsibilities

• Deliver an outstanding experience to Business Banking government clients through providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses, upon request
• Maintain a portfolio of 315-385 clients and be the expert for government clients by cultivating relationships to ensure a seamless client experience and have working knowledge to support requirements
• Manage the client experience end-to-end and address inquiries received via email or phone call from government clients to assist with their banking needs
• Engage with clients remotely through Zoom, phone, and screen share tools to educate, guide, and assist clients with Chase online systems
• Use knowledge of banking, risk management, and industry trends to serve government clients while working within risk parameters that protect the bank and maintain compliance with all government legislature
• Understand and recommend ways to keep government clients’ funds and accounts protected, including advising on Chase Cash Management Credit and Cash Management products to resolve problems
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements
• Own the survey results for all assigned clients and escalate issues that require additional assistance or resolution

Required qualifications, capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management or portfolio management role, or related business experience
• Strong written communication and verbal communication (including over phone / Zoom calls) skills with internal and external individuals at all levels
• Expert ability to assess current client needs and goals, and identify opportunities and issues through targeted questions in order to recommend appropriate solutions
• Demonstrated ability to follow through with commitments, own problems on the clients’ behalf, and balance client needs with associated risks and interests of the firm
• Ability to take initiative and develop rapport to build and maintain client relationships virtually
• General knowledge of core business products and services including deposit, lending and cash management
• Ability to determine priorities and maintain a balanced work approach to achieve business objectives

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience preferred
• Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint