Application Programming Interface Technical jobs at Jpmorgan in United States, Tampa
JPMorgan Senior Manager Software Engineering - DevOps Technical Leade... United States, Florida, Tampa
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Job responsibilities
- Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
- Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
- Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
- Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
- Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
- Adhere to policies, procedures, and regulatory banking requirements.
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
- Ability to create memorable experiences for our clients – elevate the client experience.
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
- Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
- High school degree, GED, or foreign equivalent.
- The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
- Ability to work branch hours including weekends and some evenings.
- College degree or military equivalent.
- Experience adhering to banking policies, procedures, and regulatory requirements.
These jobs might be a good fit
JPMorgan Lead Technical Program Manager Risk Controls United States, Florida, Tampa
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate and Investment Bank for Payments Platform, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Preferred qualifications, capabilities, and skills
- Experience with programs that cut across multiple constituent groups
- Experience with technology Risk and Control topics and managing related projects
- Good stakeholder management and presentation skills, including verbal and written
- Attention to detail, holding oneself accountable, and always curious to learn more
- Viewing challenge as something that can be solved and delivered
- Comfortable driving independently
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JPMorgan Market Expansion Lead Technical Program Manager United States, Florida, Tampa
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Leverage your deep technical expertise and leadership to guide Market Expansion projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs related to Market Expansion business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Significant amount of working experience in financial services technology or similar industry where technology is at the core.
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Effective communication and presentation skills both to business and technical audience
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Advanced experience in Microsoft office suite (Excel, PowerPoint, Project, Teams)
- Working knowledge of Jira
Preferred qualifications, capabilities, and skills
- Experience in Treasury Services, Cash Management or Global Transaction Banking would be an advantage
- Experience in managing projects with complex regulatory requirements
- Experience in projects that involve launching products into new global markets
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JPMorgan Lead Software Engineer - Java Application Architecture United States, Florida, Tampa
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The Card Authorizations Modernization Project Manager will be responsible for overseeing and executing projects with a focus on technical and product expertise. The ideal candidate will have a strong background in agile methodologies, status reporting, and capability mapping. This role requires a driven, organized, and collaborative individual who is an effective communicator and possesses in-depth knowledge of the financial and credit card industries.
Job responsibilities
- Lead and manage initiatives with a focus on technical and product expertise, ensuring alignment with strategic goals.
- Develop and deliver comprehensive status reports to stakeholders, highlighting progress, risks, and mitigation strategies.
- Attend capability mapping sessions to effectively capture initiative scope and dependencies.
- Leverage financial institution and credit card knowledge to inform decisions and strategies.
- Utilize Lucid, Microsoft Office and Jira Align/Jira skills for documentation, tracking, and reporting.
- Apply reporting and analytics experience to create insightful dashboards and reports.
- Deliver presentations and speak confidently in front of senior leadership and other stakeholders.
- Conduct dependency mapping to identify and manage interdependencies.
Required qualifications, capabilities, and skills
- Proven experience in project management within a financial institution or credit card industry.
- Strong technical and product expertise, with the ability to translate business requirements into actionable project plans.
- Proficiency in agile methodologies and tools, including Jira.
- Excellent organizational and time management skills, with the ability to manage multiple initiatives simultaneously.
- Strong analytical and problem-solving skills, with experience in reporting and analytics.
- Exceptional communication and public speaking skills, with the ability to engage and influence senior leadership and overall organization.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
- Experience in dashboard creation and data visualization.
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JPMorgan Technical Business Analyst - Solutions III United States, Florida, Tampa
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As a Solutions Analyst III in Payment Investigations, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills to stand up a new, cloud native application. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.
Job responsibilities
- Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
- Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
- Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
- Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
- Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making
- Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholderaudiences
- Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives
Preferred qualifications, capabilities, and skills
- Knowledge of payments processing
- Experience with payment investigations
- Understanding of cloud technologies
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JPMorgan Access Technical Helpdesk Support Specialist United States, Florida, Tampa
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Job Responsibilities
- Conduct quality assurance testing on operation implementation according to the testing steps embedded SOP on a timely manner.
- Record the progress and any observation in MIS once the test is completed.
- Follow up remediation action and coordinate with action owners for progress tracking and prepare operation related meeting deck within deadline.
- Implement QA Program for APAC CIB Operations – the program should cover across various businesses (e.g. Payments and Markets).
- Report to the senior management on findings and improvement points.
- Perform the QA as a tester or QA reviewer.
- Prepare the Operations QA/control related meeting deck and participate or chair the internal Operation control meetings.
- Oversee the implementation of actions required in SOP embedded into testing steps timely.
- Support Central OCM team to execute Operations control priorities and strategy.
- Improve the efficiency and effectiveness of existing QA testing process by utilizing Alteryx, VBA macro, AI, or any other digital solution in variety of areas including but not limited to; MIS and report preparation, QA and self-tests, etc.
- Deliver Automation (optimization) program / AI initiatives of QA process locally/regionally.
Required Qualifications
- Minimum 5 years of relevant experience within a Controls function/Risk and Controls space is required.
- Knowledge and experience in Markets Operations.
- Bachelor’s degree or above.
- Previous relevant corporate bank product or securities or future and options knowledge.
- Previous relevant working experience in bank or securities firm, future and options firm.
- We’re a global company whose primary business language is English and so fluency in English is required.
- Good organization and time management skills to handle multiple tasks within tight timeline.
- Comfortable with change, ambiguity, debate, conflict and informed risk taking.
- Ability to work independently as well as being a team-player.
Preferred Qualifications
- Previous relevant Control/Audit/Operational Risk/Compliance Testing/Operation experience.
- Prior experience in the banking industry.
- A relevant professional qualification, technique skillsets, intellectual automation/AI machine learning /digitalization experience.
These jobs might be a good fit
JPMorgan Lead Technical Program Manager - Scrum Master United States, Florida, Tampa
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in the Corporate Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- 3+ years of experience in agile and lean methodologies
- Experience managing or leading geographically distributed and culturally diverse work-groups
- Ability to work effectively and gain credibility and respect of key partners both inside and outside of the organization
- Ability to lead and persuade others while positively influencing the outcome of team efforts
- Must have ability to deliver high-quality results under tight deadlines and be counted on as an essential and fully vested partner
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Excellent oral and written communication skills
Preferred qualifications, capabilities, and skills
- PMP, Agile or Scrum Master training or certification
- Risk Management, Issue Management, Conflict Resolution, Negotiation
- Partnership and Influence
- Experience working with JIRA and Confluence
These jobs might be a good fit
Share
Job responsibilities
- Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
- Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
- Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
- Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
- Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
- Adhere to policies, procedures, and regulatory banking requirements.
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
- Ability to create memorable experiences for our clients – elevate the client experience.
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
- Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
- High school degree, GED, or foreign equivalent.
- The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
- Ability to work branch hours including weekends and some evenings.
- College degree or military equivalent.
- Experience adhering to banking policies, procedures, and regulatory requirements.
These jobs might be a good fit
