Business Relationship Manager I- Officer jobs at Jpmorgan in United States, Springfield

As an Associate in M&A you will be a key player in our business strategy and execution. You will participate in the "full cycle" of transactional execution including preparing marketing pitches, reviewing and formulating financial analysis, preparing and presenting internal committee memoranda and client presentations. You will play a leadership role in implementing the execution function including working with analysts and associates, as well as assisting more senior bankers. You will develop strong function skills in the major areas of investment banking and will demonstrate the ability to become a senior officer who is capable of generating and executing their own transactions. Working with a broader team of over 100 Analysts and Associates in the region, you will be provided opportunities to be involved real-time in transactions that may include frequent travel.

Job Responsibilities

• Develop content for strategic meetings with clients regarding M&A transactions
• Interact with senior team members and client management teams on a daily basis to execute transactions and discuss strategic alternatives
• Defining, guiding and reviewing detailed valuation analysis, including DCF, trading comparables, transaction comparables and LBO analyses
• Defining, guiding and reviewing detailed combination and other financial analyses in the context of M&A transactions or pitch situations
• Provide leadership, mentorship and supervision to Associates and Analysts
• Participate in graduate recruiting

Required qualifications, capabilities, and skills

• 3 years prior work experience:
  • in an investment banking front office role
  • in a relevant role at a top tier consulting firm (financial, commercial, or operational due diligence)
• Bachelor's degree
• Strong financial modelling skills
• Understands transaction cycle and the steps in the process and is execution oriented
• Impeccable communication details with the ability to effectively interact with senior professionals, clients and key stakeholders in other line of business.
• Self-directed, highly motivated, and able to work independently

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Business Development Manager in Small & Medium-Sized Business Organization SMB Payments, you will lead a sales team responsible for cultivating new business opportunities and building lasting relationships within business banking segment. Responsibilities include creating a strategy in partnership with Business Banking leaders to drive banker participation/lead flow while increasing our average deal size and closing ratio within your assigned territory. Additionally, you will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.

Job Responsibilities

• Execute a business plan and sales strategy for an assigned market or territory to drive incremental payment processing revenue to ensure attainment of company sales goals and profitability.
• Analyze sales data; prepare and deliver sales reporting to senior management and partners.
• Lead a team of employees to achieve new business goals and performance KPIs.
• Strategize with their team and partners to increase product penetration within assigned market.
• Align daily activities of staff to accomplish strategic business objectives.
• Provide timely coaching and feedback.
• Assist with escalated contract negotiations.
• Drive a culture of recognition and appreciation.
• Fosters an inclusive environment with an emphasis on respecting diversity.
• Builds collaborative internal relationships to develop and foster partnerships.

Required qualifications, capabilities, and skills

• Work experience in business-to-business sales/relationship management role or 5 years of experience with related business development and management experience.
• Proven leadership and ability to mentor team members.
• Superior knowledge of the merchant services industry, products and services.
• Strong decision making ability and proven record of ability to escalate decisions regarding project, direction and scope to leadership team.
• Excellent communication skills with individuals at all levels, internally and externally.
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.
• Willing to travel to client and partner as needed.

Preferred qualifications, capabilities, and skills

• Bachelor’sdegree in Sales/Marketing or finance.

As a Senior Product Associate in Merchant Services Enterprise Commercialization Strategy, you will help shape & execute the Merchant Services business strategy to drive growth and profitability. On our team, you will have a variety of projects to work on including market research, Product strategy, Sales & Marketing strategy, and evaluating new business opportunities. You will work with our team to put structure around open-ended problems so that you can present creative solutions which influence the business direction.

Job responsibilities

• Develop and drive the strategic priorities for JP Morgan Merchant Services, serving as an objective thought partner to the C-suite and other senior leaders
• Structure and build quantitative and qualitative analyses
• Analyze operational and financial data
• Research and analyze industry landscape to evaluate new opportunities and identify emerging trends
• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Experience in strategy consulting, corporate strategy, startups (FinTechs), investment banking, private equity / venture capital, strategic finance, or similar roles
• Strong interpersonal and communication skills
• Excellent analytical skills and ability to structure complex problems
• Strong interpersonal and communication skills
• Excellent analytical skills and ability to structure complex problems
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills

• Experience applying data analysis to solve business problems in fast-moving environments
• Experience with cross-functional collaboration, including influencing stakeholders and working with diverse teams

Job responsibilities:

• Demonstrate organizational skills and understanding of the challenges of working in both on-site and virtual environments, overseeing a team that will transition to 100% home-based employees by 2026.
• Manage, develop, coach, and motivate front-line managers.
• Drive as a leader with demonstrated ability to proactively drive, manage, and enhance an operations team.
• Ensure that a high professional standard is achieved, and monthly targets and Key Performance Indicators (KPIs) targets are met by all scorecard-based employees.
• Ensure targets are delivered through people management, performance review, reward, and individual recognition.
• Determine individual coaching strategies and training needs by listening to client success calls daily and developing a strategy that fits the individual client success employee but remains consistent with our standard processes and procedures.
• Prepare, update, and deliver ongoing training modules to further client success employees’ education and correct mistakes.
• Oversee scheduled performance reviews for client success employees to assure they have a strong understanding of their strengths and areas of improvement.
• Identify ways to support inclusion and diversity and deliver exceptional business results.
• Partner effectively with various business stakeholders and support partners (i.e., HR, Workforce Management, Performance Excellence, Service Strategy).
• Lead the team through adoption of new tools and technology with emphasis on change management skills.

Required Qualifications, Capabilities, and Skills:

• High School diploma/GED required.
• 10 years of leadership experience in at least one of the following fields: branch banking, home lending, community development, service operations, or small business.
• 5 years of call center experience.
• Home location must reside within the Springfield, MO area where your staff will be located.
• 5 years of customer interaction or customer support experience, either by phone or face-to-face.
• Able to be on-site at a JP Morgan Chase work location then transition in the future to have a safe and noise-free work environment in your residence.
• Must be willing to work in an environment that requires 100% phone-based customer interaction.
• Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment.
• Ability to travel up to 25% of the time.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s Degree Preferred.

This role does not offer visa sponsorship.