Home Lending Assistant- Seattle Wa jobs at Jpmorgan in United States, Seattle

As a AI/ML Engineer within our platform operations team, you will be tasked with the design, construction, and maintenance of our AIOps solution. This role demands a profound knowledge of AI/ML technologies, IT infrastructure, and platform engineering.

Job Responsibilities:

• Lead the design, development, and deployment of generative AI solutions, ensuring alignment with business objectives and technical requirements.
• Provide mentorship and guidance to junior engineers.
• Demonstrate deep expertise in generative AI technologies, contributing to the development of POCs and evaluating new methodologies to enhance AI capabilities.
• Exhibit strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch. Ensure the delivery of secure, high-quality production code.
• Utilize experience with React or Angular to create intuitive user interfaces for AI applications. Conduct thorough code reviews to maintain high standards of code quality.
• Leverage AWS experience to implement best practices in AI integration, ensuring quality, security, and efficiency across AI projects.
  Identify and implement opportunities to automate processes and enhance the operational stability of generative AI applications and systems.
• Collaborate with cross-functional teams to evaluate and refine architectural designs for AI systems, ensuring scalability and robustness.
• Actively participate in communities of practice to promote the adoption and awareness of new generative AI technologies, fostering a culture of continuous innovation.

Required qualifications, capabilities, and skills:

• Minimum 5+ years of strong proficiency in Python or Java, with the ability to architect and build complex AI models from scratch.
• One year of experience in generative AI development and prompt engineering.
• Proven experience in system design, application development, testing, and operational stability in AI projects.
• Minimum of 3+ years of strong experience with React or Angular.
• 1+ year of AWS experience is a must-have.
• Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, applied to AI projects.
• Experience with LLM models and agentic tools.

Preferred qualifications, capabilities, and skills:

• Experience with AI model optimization and performance tuning to ensure efficient and scalable AI solutions.
• Familiarity with data engineering practices to support AI model training and deployment.
• Ability to collaborate with cross-functional teams to integrate generative AI solutions into broader business processes and applications.
• Strong understanding of machine learning algorithms and techniques, including supervised, unsupervised, and reinforcement learning.
• Experience with AI/ML libraries and tools such as TensorFlow, PyTorch, Scikit-learn, and Keras.

Job Summary

As an Employee Relations (ER) partner in Investigations, you will manage HR-led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.

Job Responsibilities

• Manage HR-led investigations, including scoping, planning, conducting fact find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
• Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
• Disposition investigations led by other control partners and manage outcomes.
• Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
• Ensure a balance of risk mitigation, engagement, and fairness.
• Collaborate globally to understand regional differences and execute locally.
• Identify opportunities for process improvement to enhance the employee experience.
• Document all cases using the firm’s case management system following operational and regulatory standards
• Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
• Proactively manage stakeholders, ensuring awareness of risk profiles and outcomes.
• Effectively close out cases, including providing feedback and coaching to involved parties and stakeholders.

Required Qualifications, Capabilities, and Skills

• Experience in managing HR/ER matters in investigations or an ER case management function.
• Expert knowledge of EMEA employment laws and regulations.
• Understanding of financial and HR-related industry trends.
• Risk and control mindset with protocol adherence for investigations.
• Ability to apply technical knowledge and business acumen to determine solutions.
• Strong analytical skills with strategic insights.
• Ability to work in a global, matrixed, and complex business environment.
• Strong organizational and time management skills as well as excellent verbal and written communication skills.
• Ability to work effectively in a team and collaboratively across regions.
• Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
• Proficiency in taking ownership and driving stakeholders towards resolution.

Preferred Qualifications, Capabilities, and Skills

• Previous experience in a global or matrixed organization.
• Familiarity with HR analytics tools and software.
• Knowledge of industry-specific HR trends and practices.

A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.

Job Summary

As a Payments Corporate Sales Manager (PSM) within J.P. Morgan, you will be primarily responsible for growing and developing our treasury services, merchant services, and trade business with existing and prospective clients on a global level. You will provide innovative and transformative solutions to our key clients to better manage their treasury operations and working capital. This role offers the opportunity to build a pipeline and achieve new business sales goals through effective account planning, solid relationships, and implementation of sophisticated selling strategies.

Job Responsibilities

• Drive sales of the entire Payments product suite, including treasury services, core cash clearing, liquidity management, foreign exchange solutions, merchant services, and trade & working capital.
• Partner closely with in-country coverage teams to promote J.P. Morgan’s global efforts, expand existing business with current clients, and proactively identify and align target prospect clients to deliver new Payments revenue.
• Understand the client’s unique challenges and requirements and collaborate with internal stakeholders in the development, implementation, and delivery of complex products.
• Build trusted, long-term Payments business relationships by taking a holistic and forward-looking view on our relationships and identifying ways to help clients achieve their most important business/treasury objectives.
• Engage clients at strategic levels to provide integrated treasury solutions within a consultative and solution-led framework, and create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification, and solution positioning.

Required Qualifications, Capabilities, and Skills

• Demonstrable experience in Payments sales or related areas with a proven ability to build and develop client relationships, win, and close new deals.
• Solid knowledge in cash & liquidity management products and understanding of relevant compliance and Know Your Client (KYC) processes.
• Effective selling and negotiation skills.
• Ability to influence senior decision-makers, internal stakeholders, and peers.
• Excellent partnership and communication skills with internal and external stakeholders.
• Result-oriented and able to work under pressure within tight timeframes.
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions.

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree required (Business, Finance, or Economics related major preferred); Master’s degree preferred, or extensive experience performing successfully in a similar role.
• Exposure to various functions including coverage, sales, client service, and operations preferred.
• Proficiency in Microsoft Excel, Access, PowerPoint, and Word.
• Nordic languages are preferred.