דרושים Fraud Prevention Product Manager- Payments - Vice President ב-גיי פי מורגן ב-United States, Seattle

At Compliance Conduct and Operational Risk division, as a trade surveillance personnel you would be responsible for identifying potential instances of market abuse, notably insider trading and market manipulation using well known surveillance systems, conducting surveillance of activities in Firm and Employee accounts to comply with the information barrier and restricted list policies. The trade surveillance team would be responsible for looking into the risks across markets using the established surveillance program to safeguard the firm against any reputational and/or financial risk while complying with internal policies and regulatory requirements.

Job Responsibilities:

• Reviewing Trade surveillance alerts and conducting analysis of trading and market activity for asset class and programs such as Equities, Information barriers, Fixed income, Futures/ Options and Asset management
• Properly documenting the review and disposition of the exceptions as well as escalating matters appropriately
• Working with business and compliance stakeholders to identify potential market misconduct and technical rule violations and disposition, accordingly, include through interaction with regional Surveillance teams
• Conducting alert-based reviews for potential violations of laws, rules, and regulations.
• Work along with peers, handle multiple reports, engage in result-oriented tasks in a fast-paced environment. Identifying areas for process improvement and contribute towards the same
• Additional duties as assigned & Identifying areas for process improvement and contribute towards the same
• Identify key issues, risks, trends, observations and have them highlighted to management/key stakeholders

Required qualifications, capabilities, and skills:

• Qualified graduate with minimum of 6 years of trade surveillance / product experience with exchange traded products (including equities, futures and Fixed income) and/or information barriers / Asset management
• An understanding of markets and potential market manipulative behavior and a demonstrated ability to conduct reviews relating to regional rules and regulations
• Experience with reviewing trading activity for Compliance and familiarity with securities laws and regulations for identifying potential trading violations

Preferred Qualifications, Capabilities, and Skills:

• Experience with SMARTS, Actimize or similar Trade surveillance systems is a plus
• Experience with navigation and sourcing of information in Bloomberg/public sources
• Working Knowledge of securities markets preferred

As a Treasury Sales Group Manager in Commercial Banking, you will lead and develop Treasury Management Sales Associates. You will play a key part in delivering an exceptional experience for clients while mitigating risk and appropriately guiding the team. You will develop partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams. You will use your deep understanding of the treasury and leadership skills to develop and execute a strategy localized to market, growth, and product.

Job Responsibilities

• Lead, hire, and manage a team of Treasury associate professionals to drive revenue through speed to market, deepening relationships, and excellent client experience
• Leads with direction and coordination building successful relationships internally and externally
• Direct client interaction focused on client experience
• Monitors staff performance, provides appropriate coaching, recognition and feedback
• Builds collaborative internal relationships with Segment and Industry Treasury Sales Team, bankers and other internal partners
• Participates in partner meetings and communicates key Treasury Management messages in a timely and accurate manner
• Protects the firm by applying sound risk management protocols and adhering to regulatory requirements
• Develop and implement client, market, people, and business strategies

Required qualifications, capabilities, and skills

• 5+ years of treasury sales and industry experience
• 3+ years of demonstrated leadership experience driving new business, building relationships and successfully partnering for a positive experience for all involved
• Deep knowledge of treasury products and solutions
• Highly motivated, independent worker within a team-oriented culture
• Excellent client management skills
• Ability to communicate and present to large groups
• Demonstrated sales coaching abilities including successful sales and marketing skills

Preferred qualifications, capabilities, and skills

• Familiar with Microsoft Word, Excel, and PowerPoint
• Bachelor’s degree; advanced degree preferred
• Superior analytical and quantitative skills
• Exceptional verbal and written communication skills

FEDERAL DEPOSIT INSURANCE ACT:

As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.

Job Responsibilities

• Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
• Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
• Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
• Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards
• Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Balance needs of clients with associated risks and interests of the firm
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Core Platform Engineering, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Strong experience of software engineering practices for the full software development life cycle, including build processes, testing, and operations.
• Experience working with API Gateways such as Apigee, Envoy, Kong, AWS API Gateway.
• Formal training or certification on software engineering concepts.

Preferred qualifications, capabilities, and skills

• Experience in building web-based applications. Proven expertise in thinking through software architecture & infrastructure decisions.
• Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.
• Experience in development / tech support of REST API interfaces (SpringBoot, gRPC, Swagger, Flask), SQL and No-SQL technologies.

Job Summary

As an Employee Relations (ER) partner in Investigations, you will manage HR-led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.

Job Responsibilities

• Manage HR-led investigations, including scoping, planning, conducting fact find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
• Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
• Disposition investigations led by other control partners and manage outcomes.
• Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
• Ensure a balance of risk mitigation, engagement, and fairness.
• Collaborate globally to understand regional differences and execute locally.
• Identify opportunities for process improvement to enhance the employee experience.
• Document all cases using the firm’s case management system following operational and regulatory standards
• Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
• Proactively manage stakeholders, ensuring awareness of risk profiles and outcomes.
• Effectively close out cases, including providing feedback and coaching to involved parties and stakeholders.

Required Qualifications, Capabilities, and Skills

• Experience in managing HR/ER matters in investigations or an ER case management function.
• Expert knowledge of EMEA employment laws and regulations.
• Understanding of financial and HR-related industry trends.
• Risk and control mindset with protocol adherence for investigations.
• Ability to apply technical knowledge and business acumen to determine solutions.
• Strong analytical skills with strategic insights.
• Ability to work in a global, matrixed, and complex business environment.
• Strong organizational and time management skills as well as excellent verbal and written communication skills.
• Ability to work effectively in a team and collaboratively across regions.
• Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
• Proficiency in taking ownership and driving stakeholders towards resolution.

Preferred Qualifications, Capabilities, and Skills

• Previous experience in a global or matrixed organization.
• Familiarity with HR analytics tools and software.
• Knowledge of industry-specific HR trends and practices.