Wholesale Know Customer Officer jobs at Jpmorgan in United States, Plano

Key Responsibilities:

• Develop and implement AI solutions to address business challenges.
• Collaborate with cross-functional teams to translate requirements into technical solutions.
• Formulate risk strategies to enhance risk monitoring using diverse data sources.
• Manage the full lifecycle from Proof of Concept to production-ready solutions, including stakeholder presentations and post-implementation monitoring.
• Ensure the performance and reliability of deployed solutions.
• Stay informed on the latest AI/ML advancements.
• Lead the development and rapid deployment of AI solutions influenced by macro-economic factors and current events.

Qualifications and Skills:

• Advanced degree in Data Science, Computer Science, Engineering, Mathematics, or Statistics.
• Minimum of 5 years of experience in applied AI/ML.
• Strong understanding and practical experience with Machine Learning; expertise in LLM/NLP is highly preferred.
• Proficiency in modern analytic and data tools, especially Python/Anaconda, TensorFlow, Keras/PyTorch, Spark, and SQL.
• Experience in model implementation and production deployment is preferred.
• Excellent problem-solving, communication, and teamwork skills.
• Background in financial services is preferred.

As a Risk Management - Wholesale Credit Risk Policy Document Associate in the Wholesale Credit Portfolio Analytics team, you will develop value added risk analytics solutions through the deployment of advanced analytical frameworks on top of the firm’s big data resources. In this role, you will focus on leveraging data to enhance the current end-to-end credit risk process across all of Credit Risk.

Job Responsibilities

• Manage a portfolio of credit risk documents that includes working with document owners to write documents, solicit and incorporate feedback, obtain document owner approvals and publish to the firmwide policy portal.
• Manage the WCR document governance process and maintaining strong controls. This includes challenging content.
• Lead with authority, drives decisions and influences stakeholders in the governance process and provide training, if necessary.
• Lead cross-line of business and regional projects through multiple platforms (e.g. Forums, working group sessions, and deep dives).
• Lead meetings with functional support groups to participate and align on the transformation of risk policy priorities.
• Create and present reporting related to progress, inventory status and highlight obstacles and challenges while suggesting solutions.
• Prepare senior management presentations and provide updates on deliverables and team projects.

Required qualifications, skills and capabilities

• Strong, clear, and concise written and verbal communications; edit and prepare executive level communications
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines and a constantly changing environment.
• High degree of initiative, self-direction, ability to work well under pressure and learn quickly.
• Intellectual curiosity and willingness to take on responsibilities that fall outside your immediate area of expertise.
• Inclusive leadership skills with the ability to collaborate across multiple stakeholder groups and regions. Appreciate the value of working in partnership with others to influence change and accomplish individual and team goals.

Preferred Qualifications

• Working knowledge of Credit Risk concepts preferable.
• WCR audit, control, policy or governance experience preferable.

Job Responsibilities:

• Develop software applications that serves as the primary way customers interact with our platform and its associated services
• Participate in and drive system design through the various phases of planning, review, refinement, and implementation
• Build strong collaborative relationships with technology peers, product owners, stakeholders, and external partners
• Plan, coordinate, and execute development of tactical and strategic roadmaps for test coordination and project delivery
• Demonstrate strong technical expertise and critical thinking; clearly communicate defect status, project risks, and progress updates to senior leadership
• Focus on continuous personal development, upskilling, and fostering an innovative culture

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on experience with designing and implementing large scale distributed systems
• Advanced level experience in Core Java, Object Oriented Programming, and Spring
• Advanced knowledge of application, data, and infrastructure architecture, including design across systems and OOAD skills
• Ability to translate functional requirements into technical design and solutions
• Strong experience with Agile methodology, SDLC tools (JIRA, Jenkins, GIT, JUnit, Karate), and working in Agile teams
• Proficient in microservices frameworks (Spring Boot), REST, and programming/application development using Java and Spring Boot
• Knowledge of industry-wide technology trends, best practices, and process improvement opportunities

Preferred qualifications, capabilities, and skills

• Banking and payments domain background is a plus
• Experience with cloud and container-based development (AWS, Docker, Kubernetes, Kube) and orchestration

As awithin the

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Partner within an Agile Product team to maintain a robust backlog and ensure successful end-to-end delivery of initiatives
• Refine Epics into executable Stories, detailing requirements and acceptance criteria for engineering teams to deliver business value in each release
• Analyze and verify business requirements for completeness and consistency, and research existing capabilities to leverage or supplement with new testable requirements
• Collaborate with Digital Customer Experience partners to deliver content aligned with wireframes and approvals, and drive timely delivery by meeting sprint and release goals
• Participate in technical desk checks and User Acceptance Testing, prioritizing and resolving critical defects, and validating implemented features post-production.
• Engage in recurring Agile ceremonies, including daily standups, refinement sessions, desk checks, PO sign-offs, defect reviews, sprint reviews, and retrospectives

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Build knowledge in data analytics and data literacy to support informed decision-making
• Translate business requirements into clear, actionable technical requirements and communicate effectively with stakeholders
• Lead cross-functional teams to execute projects successfully, managing tight timelines and adapting in dynamic environments
• Synthesize complex information to make quick decisions, take calculated risks, and iterate approaches as needed
• Prioritize projects based on business needs and industry trends, demonstrating commitment and self-motivation in a start-up setting
• Utilize Microsoft Office and JIRA, and apply experience from financial services, retail banking, digital payments, and online/mobile platforms

Preferred qualifications, capabilities, and skills

• Apply experience with API-based designs, microservices, web services, and responsive web design principles
• Read and interpret React JS code and API service definitions to understand system behavior and integration points
• Utilize Adobe Experience Manager, and Figma to support project management and design collaboration
• Demonstrate understanding of Quality Assurance best practices and various testing types
  

As a Prime Financial Services Product Controller - Vice President in Product Control team, you will create and lead a new Margin Trading Risk Controller team. You will work closely with stakeholders across Front Office, Market Risk Coverage, Technology, and Operations to define an operating model and establish lasting partnerships. This role provides an exciting opportunity to develop a team and deliver effective risk control solutions. We value your expertise and look forward to your contributions in this new and evolving area.

Job Responsibilities:

• Lead and develop a new PFS Margin Risk Product Control team.
• Oversee the production and reporting of daily Margin Trading Market Risk & P&L.
• Implement robust controls and strategic initiatives in partnership with stakeholders.
• Drive continuous improvements to adapt processes to changing systems and control requirements.
• Foster an inclusive and equitable working environment that promotes growth and achievement.

Required Qualifications, Capabilities, and Skills:

• Extensive Product Control experience or equivalent.
• Extensive experience with equity and rates products and their market risks.
• Proven experience in leading and managing teams.
• Strong ability to drive strategic initiatives.
• Excellent analytical skills and attention to detail with a strong control focus.
• Exceptional communication skills and ability to build strong working relationships.
• Bachelor’s degree or equivalent level of education.

Preferred Qualifications, Capabilities, and Skills:

• Experience in creating and developing new teams.
• Familiarity with margin trading and related financial products.
• Ability to work effectively in a fast-paced and dynamic environment.
• Strong problem-solving skills and innovative thinking.
• Experience in fostering a culture of trust and inclusivity.

Job Responsibilities:

• Lead and mentor a high-performing team, fostering a culture of change and continuous development.
• Approve credit transactions, ensuring compliance with regulations and internal policies in Business Banking and Wholesale Credit; provide effective credible challenge with the business and support recommendations to senior management.
• Oversee portfolio management activities, focusing on early warning signs and risk ratings.
• Manage credit analysis resources, facilitating timely and accurate credit decisions.
• Supervise the Special Credits portfolio, driving effective management of workout scenarios and aiming to reduce charge-offs and enhance recoveries.
• Build and maintain strong partnerships, engaging in deal teams and customer meetings.
• Cultivate deep strategic relationships with stakeholders across Sales, Credit Risk, Operations, Controls, Legal, Compliance, CCB Risk, and Wholesale Risk.
• Identify opportunities to streamline processes and implement strategic improvements within the Risk organization.
• Lead research and development of new Risk Management strategies and tools.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 20 years of Wholesale/Commercial Credit experience, including complex deal structuring.
• In-depth knowledge of credit risk assessment and regulatory requirements.
• Seasoned leadership capacities and executive presence, with demonstrated success in managing large teams and the ability to coach others on articulating complex ideas and challenges succinctly.
• Strong track record of flexibility and collaboration with stakeholders and colleagues at all levels, adept at navigating a highly matrixed organization.
• High level of maturity and confidence to engage with senior management regularly, handling significant exposure with poise and professionalism.
• Proactive self-starter with a history of initiating transformative change.

Preferred qualifications, capabilities, and skills:

• MBA or advanced degree.
• Direct client engagement experience.