Virtual Banker Ii- Plano Tx- Bilingual English Spanish Required jobs at Jpmorgan in United States, Plano

As a Generative AI Software Engineer II at JPMorgan Chase within the Corporate Sector, CTO office, you will be instrumental in promoting the progress and application of state-of-the-art AI technologies. Your role will focus on key development tasks, leveraging your expertise to enhance the design and execution of pioneering generative AI frameworks.

Job Responsibilities:

• Generative AI Development : Contribute to the development and implementation of generative AI solutions, ensuring they meet technical requirements and business objectives.
• Technical Expertise : Demonstrate deep expertise in generative AI technologies, actively participating in the development of proofs of concept (POCs) and exploring new methodologies to enhance AI capabilities.
• Programming Proficiency : Exhibit strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch. Ensure the delivery of secure, high-quality production code.
• Front-End Development : Utilize experience with React or Angular to create intuitive user interfaces for AI applications. Conduct thorough code reviews to maintain high standards of code quality.
• Cloud Integration : Leverage AWS experience to implement best practices in AI integration, ensuring quality, security, and efficiency across AI projects.
• Automation and Stability : Identify and implement opportunities to automate processes and enhance the operational stability of generative AI applications and systems.
• Collaboration : Work closely with cross-functional teams to contribute to the evaluation and refinement of architectural designs for AI systems, ensuring scalability and robustness.
• Continuous Learning : Engage in communities of practice to stay updated on new generative AI technologies, fostering a culture of continuous innovation.
• Team Culture : Support a team culture of diversity, equity, inclusion, and respect, fostering an environment conducive to innovative AI development.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on Programming Proficiency concepts and 2+ years applied experience.
• Programming Proficiency: Minimum 2+ years of strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch.
• Generative AI: one year of experience in generative AI development and prompt engineering.
• System Design: Proven experience in system design, application development, testing, and operational stability in AI projects.
• Front-End Development: Minimum of one year of strong experience with React or Angular.
• Cloud Expertise: one year of AWS experience is a must-have.

Preferred qualifications, capabilities, and skills:

• A passionate interest in staying current with the latest development trends and exploring innovative AI technologies.
• Tool Proficiency: Experience with LLM models and agentic tools.
• Agile Methodologies: Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, applied to AI projects.

Job Responsibilities:

• Cultivates cross sell business opportunities within the portfolio by aligning with RM teams and the Banker and Treasury team to achieve individual sales goals
• Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
• Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
• Build template-driven business case quantification for clients in support of payment solutions
• Completes analysis to competitively identify and price JP Morgan products and services for profitability
• Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
• Partners with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
• Lead complex contract renegotiations
• Makes recommendations on new products and services dependent on client input and general industry observations

• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required Qualifications, Skills and Capabilities:

• Possesses a minimum of 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services
• Excellent communication skills with individuals at all levels, internally and externally
• Ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
• Knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

FEDERAL DEPOSIT INSURANCE ACT:

Job responsibilities

• Design, develop, and maintain scalable data pipelines and ETL processes to support data integration and analytics. Implement ETL transformations on big data platforms, utilizing NoSQL databases like MongoDB, DynamoDB, and Cassandra.
• Utilize Python for data processing and transformation tasks, ensuring efficient and reliable data workflows. Work hands-on with SPARK to manage and process large datasets efficiently.
• Implement data orchestration and workflow automation using Apache Airflow. Apply understanding of Event-Driven Architecture (EDA) and Event Streaming, with exposure to Apache Kafka.
• Use Terraform for infrastructure provisioning and management, ensuring a robust and scalable data infrastructure. Deploy and manage containerized applications using Kubernetes (EKS) and Amazon ECS
• Implement AWS enterprise solutions, including Redshift, S3, EC2, Data Pipeline, and EMR, to enhance data processing capabilities.
• Develop and optimize data models to support business intelligence and analytics requirements. Work with graph databases to model and query complex relationships within data.
• Create and maintain interactive and insightful reports and dashboards using Tableau to support data-driven decision-making.
• Collaborate with cross-functional teams to understand data requirements and deliver solutions that meet business needs.

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Strong programming skills in Python, with basic knowledge of Java
• Proficiency in data modeling techniques and best practices.
• Proficiency in understanding of graph databases and experience in modeling and querying graph data
• Experience in creating reports and dashboards using Tableau
• Hands-on experience with SPARK and managing large datasets.
• Experience in implementing ETL transformations on big data platforms, particularly with NoSQL databases (MongoDB, DynamoDB, Cassandra)
• Proficiency in understanding of Event-Driven Architecture (EDA) and Event Streaming, with exposure to Apache Kafka

Preferred qualifications, capabilities and skills

• Strong analytical and problem-solving skills, with attention to detail
• Ability to work independently and collaboratively in a team environment
• Good communication skills, with the ability to convey technical concepts to non-technical stakeholders
• A proactive approach to learning and adapting to new technologies and methodologies
• Experience with Apache Airflow for data orchestration and workflow management
• Familiarity with container orchestration platforms such as Kubernetes (EKS) and Amazon ECS. Experience with Terraform for infrastructure as code and cloud resource management
• Familiarity with AWS enterprise implementations such as EMR/Glue, S3, EC2, Data Pipeline, Lambdas and IAM roles

As a Virtual Banker II in Consumer Banking, you will contribute significantly to the success of the Virtual Bank helping clients by providing strong customer service, offering advice and sharing products and services to help them meet their financial needs while partnering with Specialists including Private Client Advisors, Private Client Bankers, Mortgage Bankers and Business Relationship Managers, to connect customers to experts who can help them with specialized financial needs. You will engage clients over the phone and video both inbound and outbound providing strong customer service, offering advice, sharing products and services to help them meet their financial needs by making them feel appreciated and being their advocate. You will also show initiative and proactively prevent problems for our clients while being able to maintain success in an ever-changing environment making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job Responsibilities

• Manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
• Demonstrates success using a value-added, relationship-oriented approach to acquire and deepen client relationships
• Makes personal connections, engages and educates customers, asks open-ended questions and listens to establish trust and build lasting relationships
• Partners with Specialists including Private Client Advisors, Mortgage Bankers and Business Relationship Managers to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, and Skills

• 1+ year of Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationships, and revenue generation
• High school degree, GED, or foreign equivalent
• Outstanding financial planning and use of financial planning tools while adhering to policies, procedures, and regulatory banking requirements
• Strong team orientation with a commitment of long-term career with the firm
• Excellent written and verbal communication skills
• Reading and speaking in both Spanish and English fluently is required for this role

Preferred Qualifications, Capabilities, and Skills

• Excellent communication skills
• College degree or military equivalent
• Experience cultivating relationships with affluent clients
• Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Data Engineer II at JPMorgan Chase within the Wealth Management division, you will be part of an agile team dedicated to enhancing, designing, and delivering data collection, storage, access, and analytics solutions in a secure, stable, and scalable manner. As an emerging member of the data engineering team, you will execute data solutions by designing, developing, and troubleshooting various components within technical products, applications, or systems, while acquiring the skills and experience necessary for growth in your role.

Job responsibilities

• Supports the review of controls to ensure sufficient protection of enterprise data.
• Reviews and makes customizations in one or two tools to generate a product at the business's or customer's request.
• Updates logical or physical data models based on new use cases.
• Frequently uses SQL and understands NoSQL databases and their niche in the marketplace.
• Contributes to the team's culture by promoting collaboration and innovation.
• Designs, develops, and maintains robust data pipelines to automate the extraction, transformation, and loading (ETL) of data from various sources into data warehouses or data lakes.
• Integrates data from multiple sources, ensuring consistency, accuracy, and reliability.
• Collaborates with product owners to understand data requirements and provide solutions.
• Documents data pipeline processes and workflows for future reference and training.

Required qualifications, capabilities, and skills

• Formal training or certification on data engineering disciplines and 2+ years applied experience
• Advanced proficiency in SQL (e.g., joins and aggregations)
• Working understanding of NoSQL databases
• Proficiency in programming languages such as Python/Java for data processing tasks
• Proficient in Object-Oriented Programming (OOP) concepts, with a strong ability to design and implement robust, reusable, and maintainable code structures across various programming languages
• Experience with cloud platforms, particularly Amazon Web Services (AWS), including EMR, Glue, Lambda, and ECS, to design, deploy, and manage scalable and efficient cloud-based solutions
• Hands-on experience with frameworks like Apache Spark, leveraging its capabilities for large-scale data processing and analytics to drive efficient and insightful data solutions
• Experience in utilizing Cucumber and Gherkin for behavior-driven development (BDD)
• Proficiency in Unix scripting, data structures, data serialization formats such as JSON, AVRO, or similar, and big-data storage formats such as Parquet
• Excellent communication skills to collaborate with cross-functional teams and stakeholders
• Understanding of data security best practices and compliance requirements.

Preferred qualifications, capabilities, and skills

• Java programming knowledge, including experience with Maven, CI/CD pipelines, and Docker
• Provisioned infrastructure using a high-level configuration language
• Utilized Splunk to monitor and analyze system performance
• Flexibility and eagerness to learn new technologies and skills