Product Manager Multiple Positions Available jobs at Jpmorgan in United States, Plano

As a Relationship Manager within Merchant Services, you will be primarily responsible for a select portfolio of Middle Market clients. You will partner closely with the firm-wide bank coverage team, including JPMorgan Payments Treasury Services. You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships. You will meet JP Morgan Merchant Services’ profitability goals through strategic client management, re-contracting of existing business and identification, pursuit and acquisition of incremental business within the designated portfolio.

Job Responsibilities:

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Acts as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
• Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations and grow the business
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Required qualifications, capabilities and skills:

• 8 + years of experience within a strategic relationship management role, business development role; or technology related experience with
• Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
• Experience and comfort level working with C-suite level client stakeholders
• Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
• Demonstrated ability to work across cultures with internal teams and external clients
• Exceptional relationship management skills, strong presentation skills and exceptional verbal and written communication skills
• Travel required-25%

Preferred qualifications, capabilities and skills:

• Bachelor’s degree or equivalent experience; MBA desired
• Expertise in specialized industries such as, with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry is a plus

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and demonstrated applied experience
• Extensive experience of using common Android libraries such as Jetpack Compose and Kotlin Coroutines
• Practical knowledge of Android Platform Security best practices
• Experience of building reusable libraries, components and APIs
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Proficiency in backend development languages such as Java or Python, with the ability to design and implement robust server-side logic
• Hands-on experience with database development and management
• Practical experience in backend cloud development and maintenance using platforms such as AWS, Kubernetes, or Cloud Foundry, including deploying, scaling, and monitoring cloud-based applications

Job Description:

As a Data Engineer - Databricks in our Digital Intelligence team, you will play a crucial role in designing, developing, and maintaining scalable data processing solutions using Databricks, Python, and AWS. You will collaborate with cross-functional teams to deliver high-quality data solutions that support our business objectives.

Job Responsibilities:

• Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
• Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events that explore new and emerging technologies.
• Provide guidance to the immediate team of software engineers on daily tasks and activities.
• Set the overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Formal training or certification on software engineering concepts and applied experience.
• Hands-on experience in data mapping, data architecture, and data modeling on Databricks.
• Extensive experience in AWS, design, implementation, and maintenance of data pipelines using Python, PySpark on Databricks.
• Proficient in Python and PySpark, able to write and execute complex queries to perform curation and build views required by end users (single and multi-dimensional).
• Strong understanding of front-end and back-end technologies, with a focus on creating seamless user experiences.
• Extensive experience in Databricks data engineering, data warehousing concepts, ETL processes (Job Runs, Data Ingestion and Delta Live Tables, Spark Streaming).
• Experienced in standing up and maintaining EC2/ECS instances, S3, Glue, and Lambda services.
• Experience in building Notebooks with complex code structures and debugging failed jobs.
• Proven experience in performance and tuning to ensure jobs are running at optimal levels and no performance bottleneck.
• Proven ability to deliver high-quality features into production systems in a rapid-paced, iterative development environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with machine learning and data science workflows.
• Familiarity with data visualization tools and techniques.
• Knowledge of data governance and security best practices.
• Experience in carrying out data analysis to support business insights.

DESCRIPTION:

Duties: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Computer Science, Electronic Engineering, Computer Engineering, Information Technology, or related field of study plus 1 year of experience in the job offered or as Software Engineer, Full Stack Java Developer, or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, Information Technology, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Full Stack Java Developer, or related occupation.

Skills Required: This position requires experience with the following: Creating secure and high-quality production code and maintaining algorithms that run synchronously with appropriate systems using Advanced Data Structures; implementing Agile methodologies for continuous improvement and alignment with organizational goals; gathering, analyzing, synthesizing, and developing visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems for IBOR (Investment Book Of Records); integrating data platforms through Continuous Integration and Deployment (CI/CD) using technologies including Bitbucket, Git, Jenkins, and Jules, for deploying the applications in GAIA services; implementing Spring Boot microservices to process the messages into Kafka cluster setup, helping overall performance of the applications; performing thorough testing and debugging using technologies including JUnits, Mockito, and Cucumber to ensure workflow quality and functionality; delivering event driven solutions using APMS and capacity planning and monitoring in Kibana; configuring and managing Oracle DB using SQL in GOS and improving the availability, capacity, and performance of database systems; creating Splunk dashboards using advanced customizations and Splunk query language for monitoring; designing and implementing REST endpoints using Java that are highly secure, efficient, and support service to service communication in financial applications; configuring AWS Multi factor Authentication in IAM to implement two step authentication for users to access the data; and initiating the alarms in GCP cloud services for monitoring.

Job Location: 8181 Communications Parkway, Plano, TX 75024.

Job responsibilities

• Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
• Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
• Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
• Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
• Report results based on event surveys to inform national community teams on opportunities for improvement
• Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
• Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership

Required qualifications, capabilities, and skills

• Proven leadership experience with ability to influence across the firm and in the community
• Heavily organized and with strong event coordination and project management skills
• Ability to build strong relationships with clients, peers, partners and contacts
• Executive presence with strong presentation skills in small and large / public group settings
• Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
• Strong analytical, strategic and independent problem-solving skills
• Proven ability to discover needs and connects clients and business owners to the right resources

Preferred qualifications, capabilities, and skills

Bilingual language preferred

Dodd Frank and SAFE Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx

In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.

DESCRIPTION:

Duties: Design, develop and implement software solutions. Solve business problems through innovation and engineering practices. Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules. Identify or troubleshoot application code-related issues. Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications. Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows. Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.

QUALIFICATIONS:

Minimum education and experience required: Master's Degree in Software Engineering, Electrical Engineering, Electronic Engineering, Computer Science, or related field of study plus 5 years (60 months) of experience in the job offered or as Software Engineer, Computer Programmer, IT Analyst, or related occupation. The employer will alternatively accept a Bachelor's Degree in Software Engineering, Electrical Engineering, Electronic Engineering, Computer Science, or related field of study plus 7 years (84 months) of experience in the job offered or as Software Engineer, Computer Programmer, IT Analyst, or related occupation.

Skills Required: This position requires experience with the following: Developing software applications using Java, J2EE, Spring, and Spring Boot; Developing enterprise-level event-based and service-based business microservices using REST API and SOAP; Building software components for enterprise applications implementing CGI CACS Enterprise framework, IBM WebSphere, Apache Tomcat, Apache Kafka, and JavaScript functionalities; Integrating and deploying IBM operational decision manager with APIs and web services for decision automation; Developing and automating data processing systems in Oracle; Processing large data sets using data containers, multithreading, and multiprocessing in Apache Spark; Containerizing large data sets using Docker; Orchestrating large data sets using the Kubernetes platform; AWS Cloud Services; Developing Infrastructure-as Code (IaC), using tools such as CloudFormation or Terraform; Building dashboards and monitoring using CloudWatch and Datadog; Managing orchestration and containerization for deployments and scaling applications using EKS and ECS; Extract, clean, transform, and load data from enterprise databases using Informatica and Python; Transferring data using JSON and XML formatted data files and service payloads; Identifying and troubleshooting production application code-related issues using monitoring tools such as Splunk or Dynatrace to debug in Unix, Linux, and Oracle platforms; Creating and modifying job schedules using control-m; Resolving defects using ServiceNow incidents and change management; Version management using GIT; Dependency management using Maven; Building and packaging applications using Ant; Setting up CI/CD pipelines using Jenkins; Performing automated unit testing using Cucumber and Junit; Documenting application specifications; Participating in Agile ceremonies; Collaborating and defining cross-functional development and integrations.

Job Location: 8181 Communications Parkway, Plano, TX 75024.